Penn Therapy & Fitness University City

Went here for several months post spinal surgery. Long wait for an initial appointment, but easier to schedule follow ups. Everything was run efficiently and all of the staff were really helpful. They helped me make major progressive in range of motion, strength and pain reduction. I would recommend them to anyone.

Reposting this. I originally posted it on July 2012, but it got deleted. In fact all the reviews for this location got deleted, probably because they were so bad. It appears that they claimed they changed addresses, which allowed them to start fresh, but address is actually the same.
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I went here to do some post-​op PT on my shoulder after a rugby injury. The therapist that I worked with was pretty good, but this really seems like a place better suited for people recovering from strokes, senior citizens, etc.
However, the worst part about this place is the billing process. It is opaque at best and fraudulent at worst. They take advantage of their status as a speciality hospital (when in reality they aren’t attached to any hospital), and use that status to charge wildly.
They were charging up to $ 500 per session to my health insurance, of which I was responsible for 10%. I had no knowledge of this until after the fact and they refused to adjust charges to reflect the service I thought I was getting. This is ridiculously expensive for even a top end physical therapy center (which I go to now). As an example of their billing practices, every time they gave me a plastic bag of ice (often to go), they charges my health insurance $ 70. A pretty expensive bag of ice!!! They also often charged me for one on one sessions when it seemed like I was in a group session. Sketchy business practices. I have filed a complaint with my insurance provider and the better business bureau.