Pennsylvania Optometrics Vision Center

Dr. Pervaiz is great, as is the front desk staff! I’m glad I chose Pennsylvania Optometrics as my preferred vision center upon moving to Philadelphia. They always send me away with plenty of free samples!

This place is a great option in Center City for eye exams and for purchasing contacts and frames.
The Doctor is wonderful! Very thorough and informative. She is very professional and super friendly as well. I felt that she took her time with me and listened to any concerns or questions I had so she could answer them fully and make sure I understood everything.
The rest of the staff is also very friendly!
Great service, I will most certainly come back for my next eye exam!

Hands down to the best Optometrics! Prices can be steep, but it’s well worth the money-​kind front desk lady, great doctor, and highly professional frame/​lens salesmen! Small but nice selection of frames, and attention-​to-​detail services!
Highly recommended!

I chose to seek out Dr. Pervaiz because I’m new to Philly and read some positive reviews of her practice online. It turns out, they were spot on! Dr. Pervaiz proved to be extremely pleasant, patient, and informative. The care, attention, and information I received at Pennsylvania Optometrics exceeded that of any other optometrist and eye glass center combo I’ve been to in the past. On the frames side, Jerry does excellent work in finding the style and look you’re going for. They don’t have a huge selection, but it’s solid, and Jerry goes the extra mile to find or order what works for you.

Dr. Pervaiz is super friendly, very knowledgeable and made my experience very comfortable!

Great doctor. Very thorough and helpful.
The filing/​admin system is inefficient, using lots of scraps of paper which can delay collecting contacts, etc. but the doctor is fantastic.

My in-​network providers for Aetna switched this year and I had to switch my vision center from Modern Eye to Penn Opto. I have to say, I’m so glad I made that switch! Dr. Pervaiz was much more thorough with my examination and laid out all my options regarding daily disposable contacts and choosing new glasses. Penn Opto also had a larger selection of eyeglasses at much more affordable prices than Modern Eye. The staff was also incredibly friendly and considerate during my visit.
My only complaint is that when I was waiting for my frame measurements and options (e.g. pupillary distance measurements, lens thinning, etc), I was nearly forgotten about. I was told to wait as the assistant was busy with someone else, and when he was finished, he ended up leaving and telling the receptionist to call him if he was needed even though I was sitting right in front of her. Fortunately there was another receptionist who reminded her that I was still waiting.
There was no issue with my insurance to pay for the exam and frames but I would advise to double check what your insurance accepts and how it pays for your frames/​contact lenses.
I had a great experience at Penn Optometrics! Definitely happy with their overall service and would love to come back!

Five stars for the eye exam, one star for the frame salesman.
The young woman at the counter was very friendly and personable. She did great job at the preliminary exam. I then saw Dr. Pervaiz, who was extremely professional, friendly, and had a sense of humor. She did an excellent job of explaining everything she was doing, and was obviously knowledgeable and clearly communicated ever step of the process. Five stars, no question.
Then things went downhill. The first thing out of the salesman’s mouth was that they didn’t accept my insurance, but I could use the $ 125 reimbursement. He was nice enough to double check to see if I had another type of insurance that my employer used to carry, but no luck. When he came back, he had me at $ 175 before I knew what happened. Then I had to buy frames…
He pointed out the mens frames, told me I was at least $ 175 if I wanted non-​reflective lenses, or $ 99 without. Frames were going to be on top of that amount. I’m not super picky, but for my first pair of glasses I wanted something decent. I couldn’t find anything under $ 125, so at this point I was looking at $ 300 with a $ 125 reimbursement that I had to deal with…
When he noticed my frustration with the escalating costs, he walked away. When I went over and told him I needed to get back to work and would return at a later date, he couldn’t have to cared less. Needless to say, I left quite frustrated with the whole experience (starting out so positive, and ending so poorly [and w/​o glasses!]).
The next day I made a few phone calls and found For Eyes. They immediately told me my insurance options, and accommodated me right before closing. I found a good pair of frames, got the non-​reflective lenses, and paid $ 12 out of pocket. ‘Nuf said…

There is an extremely thorough doctor at this POVC location — Dr. Zeest Pervais. I chose this particular vision center, not because of testimonials or recommendations, but because of its proximity to my office. Lucky I did that! I was more than a little pleased by what she did for me — I had been having a lot of trouble with my disposable contacts and really wanted to go back to an old brand. She talked about every option and all the new contacts on the market and why I should probably try something new. Plus, she forced me to set up another appointment to take some sort of test… I feel like this is the only follow-​up care that has ever been offered to me from an eye doctor.
A couple of comments on the rest of the staff, etc, at this center: I waited a very long time (due, undoubtedly, to how long Pervais spends with each patient), the rest of the staff seemed a little bit jumbled and at times unfriendly, and the shop is a little cramped with a smallish selection of frames.

Being the tool that I am, somehow I managed to break BOTH pairs of my glasses on the bridge of the nose. Both in one week. How does that even happen? When Gorilla Glue failed, I figured I’d go back to where I got them and see if maybe they could help me out.
The first pair: they made a phone call and found a pair of my frames still in stock. These are frames that I originally acquired in 2005. I’ll have my lenses in them and back tomorrow.
The second pair: they were acquired in 2003 so couldn’t be found anymore. However, they found a similarly shaped pair, popped my lenses right in, and I was on my way.
Great service, and they didn’t even laugh at me when I produced a baggie containing four broken glasses parts.