Piazza Honda Of Philadelphia

I worked with Brian Henderson and he was awesome. He was straightforward and knowledgeable and I would recommend him to anyone in the market for a new car! And I love my new Accord

Had service on my brand new car due to a faulty sensor and they were great! Will continue to go to them for all my honda needs

Last Saturday I set out to purchase a vehicle. I was ready with a short list of cars of interest, and a pre-​approved check from my bank with a great rate of 2.74% for a used car. I’m a hatchback girl – so my list included the Honda Fit (because my dad loves his), among others but truthfully I was not expecting to like it. Salesman, Mark Makkar greeted me asked me what I was interested in and brought out a lovely plum colored Honda-​certified 2013 Fit. I was pleasantly surprised when I got in and saw how spacious it felt. I also tried a Mazda 3, which I also like, but I then visited several other dealers with spaced out sales people and one dealer wouldn’t let me test drive cars, so I immediately walked away.
In the end Piazza Honda offered me a better rate than my bank!
I called on Monday, it turned out to be Mark’s day-​off, but he still worked with me to hold the car until Tuesday. They made it simple, we got the paperwork done while I was at work, via email and text, and I was able to get in and out on Tuesday night. So instead of spending my free time car shopping for the next few weeks — I get to use my new cute car to go hiking and to the dog park. Much more fun.
Thank you to Mark, Kevin and Bill who all helped me out!

I had a wonderful experience purchasing a pre-​owned car here. The salesman, Brian, was very experienced, knowledgeable, and attentive. He had a straightforward approach and helped me find the right car for my needs. Brian was more interested in what I was looking for in a car than in selling or pushing a car.
I had been to several other dealers the same day, and I appreciate the way in which he supported the transaction. He was happy to explain the features of the car and the details of the agreement (to me, my significant other, and my parents repeatedly!). I definitely recommend this dealership. The prices are fair and the quality of the cars were excellent. I enjoyed my experience greatly.

Really bad i needed climate control bulbs for my 2000 honda odyssey come on now 7.50 a piece the bulb itself is only 2.00 at radio shack but there are not any more radio shacks you will have to take the old bulb out of the housing and thread the new one in what a high mark up for a mini bulb.

Does anyone ever have a good experience at an auto center? Rarely. very rarely. But this was a pleasant experience
**TIP** This is a no-​appointment location so first come first serve. If you want to save yourself a headache, call first to make sure they have the parts needed for whatever you need to get done. Bring a book, prepare for the wait or have a ride ready.
I had to get one of those dreaded recalls attended to– and surprisingly they actually had my airbag part in. The location has WiFi, cable TV, coffee and tea, and free soft pretzels in the waiting room, all an extra plus that got them to this 4 star rating.
Marc was the employee assisting me, was very friendly professional and explained everything well (even to someone that isn’t completely up to date with all car –lingo). Had a good experience, and will return based on that. Kudos guys!

Would never buy a car here again. We bought a certified used car from here, went in knowing what we wanted.
Floor people:
Not very friendly or welcoming. No one even smiled.
Horrible salesman — was like a robot just reiterating himself, repeating the same 10 sales pitch lines over and over no matter what you asked him. No personality.
The used Cars–
We drove 6 SUVs that had under 20,000 miles… EVERY car we looked at had issues… Bad brakes, interior not cleaned (food crusts still in the car or stains) electrical issues, you name it. One wreaked of cigarettes and when we mentioned the smell to the salesman he swore they’d get rid of the smell in detailing. (We all know that smell is never coming out.) And the next car they pulled up after which barely had any miles on it, they had sprayed it heavily with febreeze (as if I wouldn’t notice?).
Final sale–
We eventually settled on a car. They had the car listed online at approximately Kelly Blue Book Value. When they brought the paperwork to me it had been raised $ 4000 over KBB value… This car had 12k miles. A brand new SUV of the same model was only $ 500 more than the price they gave me for the used one (2 years older). So I refused to pay more than what the car was worth, it was unethical to even offer that high price. So they lowered it to KBB value. I’m not the type of person to barter down, but I wasn’t going to be robbed either.
Poor cleaning job–
The car needed vaccuming and some interior wiping. I asked to have the car detailed. They took it away and came back with it 20 minutes later. It still hadn’t been vacuumed and still had food crumbs in the cup holders which i had specifically pointed out needed to get cleaned.
**Also note that most car places will give you a full tank of gas on departure when you buy a car. They did not do that.
Overall:
I’d never buy a car here again. I needed to replace my old car fast, so I stuck through this sale, but from my experience, these sales people only care about the sale and money and nothing else. I’ve been on many lots, and this was by far the worst.

To give credit where it is due I was surprised to receive a call from the general manager who wanted to find out more about my tire problem. He gave me an offer of a free oil change. A $ 40 value in exchange for a $ 121 tire and a grumpy auto sale service person who could not be bothered to assist me in trying to have my tire changed for free through the tire manufacturer warranty is better than nothing.
However, you should read through your warranty to make sure it fits your needs. You will be frustrated if you have a problem and then you find out the Honda dealership does not cover your issue. If I could go back two months ago before I bought the car I would have added road hazard coverage.

I scheduled an appointment with the service dept. at Piazza Honda to replace the airbags in my 2005 Accord, as soon as my car had been added to the recall list. When I brought in the car (about 45 days ago), they only had the driver’s side bags in stock. I was told that I would be informed, once the passenger side bags were received. (My experience when they replaced the driver’s airbag was not good. But I think that I’ve already written about that.) I have not received any communication about the passenger side bag, so I called today. I was told that those bags are in, but that they do not schedule appointments! When I told the person that I had recently made an appointment to replace the other bag, she told me that I must be mistaken, because their service dept. never schedules appointments. How this place stays in business is a mystery.

The team here is fantastic. I’ve bought four cars here and have had all my services done here. Tony is my sales guy every time. Very knowledgeable about the cars and goes above and beyond explaining all the details of the cars that your looking at. Vinny here takes care of dealing with all the banks and finding you the best rates. He is always real about what is the best options for me. Nick is the paper work guy. He really makes paperwork seamless and fast. He also takes care of all the warranties you can purchase for your car. I ordered the 100k warranty and tires since I live in philly and there’s a lot of construction going on. It will be worth it and pay for itself in the end. Don’t go anywhere else to purchase your Honda! This is definitely the spot.

I purchased my first car from these guys and it was nothing short of spectacular service. They made everything super easy to get through.
Vinny provides remarkable service. Super personable and very accommodating to the customers’ needs.
My hubby and I always send anyone we know who is looking to buy a car over to these guys. Always amazing and super great service from the guys of Piazza!

This review is did the service shop. Excellent service indeed! I used to go to Conicelli Honda for service as I bought my car there. That place absolutely sucks compared to this… there is always a wait and they take way too long — Over an hour for an oil change.
Piazza on essington Ave is amazing. Short wait before my car was on the lift. They also waived the charge for the tire rotation as I had to wait for like 10 min before someone got to me. Very friendly and they gave me a voucher for a free car wash afterwards. I’ll be coming here from now on for my servicing and warranty needs.

Great experience! Request an e-​price and got a great quote! I called the dealership and they were able to put the car on hold with a refundable deposit. I was went to the dealership a couple of days later, and they were able to get the whole sale completed very quickly. Everyone there was REALLY nice and helpful I am glad I decided to come here instead of Piazza Honda of Springfield where I had a horrible experience. I would definitely recommend this dealership!

Walked right out of this place and drove down the street to Pacifico Hyundai and purchased new the same day. My bf and I came here last week on a Saturday and were approached by salesman Brian H. He was slimy from the beginning and barely greeted us. No handshake and he didn’t even give us his name until we asked. I guess because we are young and were wearing jeans and sweatshirts he assumed we had no money. SIR its the weekend, Can I get a day to wear my jeans please? lol
Anyway we had my parents meet us about 10 minutes later and my mom was not feeling his slimy, arrogant nature either. Despite this, I test drove a Honda CR-​V EX and I liked it but would never make a deal with this salesman. So down the street to Hyundai we went.

SERVICE REVIEW:
Brian the service guy is really nice and throughout the servicing of my car was regularly calling me and leaving my messages to give me status updates. Much appreciated!
When I first got there, it took a good 10 min for anyone to notice me. Then another 15 min for them to track Brian down. It was strange.
I had to get my roof molding updated and the parts had to come from CA during the terrible weather we’ve been having. I was quoted a day, then 3 days, then 5, until it was completed on day 14! I know it wasn’t their faults and the parts had to come in… but I felt it hard to believe that it took 14 days for the parts to come from CA. Minus points for this.
My new battery was $ 120 with tax and all that. I didn’t bother shopping around because my car was there, just wanted them to finish it. After my car was serviced, I also got a free car wash around the corner, sweet! I would come here again if only I needed to go to an authorized Honda place. otherwise Mid City is my place.
This place is only 15min from center city, only cost me $ 12 on Über if you’re thinking about how to get here!

Service department is Horrible. I came last night without realizing that it was a holiday and they told me that the waiting time is 3 hours because everybody is fixing their car on holidays. I left and came back today (no holiday, regular Tuesday). The guy told me 2 hours max. I came at 3pm. It is 7pm now and I am still waiting. Seriously???
He said he had a miscommunication with his mechanic and he is sorry. I want to go home. I am hungry, tired, and bored. FOX news are not interesting. Change the channel and hire more professional people.

Don’t waste your time making a reservation. It means NOTHING. First come first serve. Had a 9 am appointment on a Saturday for a simple oil change. I was told 90 minutes, ended up taking 3 hours.

3 hours waiting for oil change, tire rotation, and emissions and inspection. I even had a 8:30 am appointment! I didn’t leave until close to 12:30 pm.
Never informed of the estimated waiting time when booked via their website. Also, charged me $ 59.99 for an air cabin filter! The air cabin filter only cost $ 15 online. Next time, I will consider going through a local mechanic who will be less expensive and time consuming. It’s also very annoying to hear the loud TV showing garbage ABC morning talk shows… They could also do a better job of providing fresh coffee, perhaps a Keurig would really go a long way towards satisfying customers when they wait 3+ hours for an inspection, emission, and oil change. The total cost for oil change, tire rotation, emissions & inspection, as well as the air cabin filter came to over $ 150.

I would not recommend this dealer. They claimed to be honest and upfront, but really dragged their feet. We visited twice. First time, they gave us an out-​the-​door price of 25xxx. Second time, they didn’t give us any price– they told us to shop around and promised to beat any price we found.
Instead, we found another dealer in Ardmore who gave us a great offer within the first five minutes we walked in the door. Final out-​the-​door price was 23xxx. Go to Ardmore instead!

This a review on the sales department.
I had a fantastic experience at this dealership.
I was looking for a newer low milage stick shift.
I looked at a few options and ended up buying a 2012 civic si.
Matt Tractman, was the best car salesmen I’ve ever worked with, helpful, knowledgeable, knew when to offer certain things I cared about and needed, and left the things I didn’t off the table.
If you are looking for a honda in the tristate area, check out this spot, I’m glad I did!