Quest Diagnostics Incorporated

Weird thing for a tattooed gal such as myself to admit, but I’m a little scared of needles. Not tattoo needles, obviously, but getting shots & having blood drawn are not my favorite.
So I had a terrible experience last week with an attempt at getting blood drawn. They blamed the needles, they blamed me for not drinking enough water (BS). When they tried the left arm: «Nothing is coming out.» When they tried the right arm: «Why’s it so slow? That’s going to leave a bruise!» So I made them stop because I was kind of freaking out, & I left in tears. But I still needed the bloodwork.
Today, I went to Quest Diagnostics… you know, the place that SPECIALIZES in drawing blood. Not only were they nice to me, but the procedure was quick, painless, & left no bruise. I was in & out of that place in 5 minutes & should have my results within a week.
Oh & I asked if not drinking enough water is ever a problem in drawing blood, & they told me that I’d have to be pretty damn dehydrated for that to be a factor.
I won’t allow anyone else to do my bloodwork again.

I am a lifetime sufferer of anxiety whenever I have my blood drawn. I have a number of stupid mental rituals that I use whenever a doctor or television show requests my precious bodily fluid. This time, I didn’t need any of them. Alresea at this location has given me the first blood drawing experience in my life where I didn’t fall down or otherwise embarrass myself with incoherent babbling. I experienced no pain and absurdly friendly service. I’m so excited that I am writing this on my phone as I walk home, risking a collision with strangers about every four seconds.
Yep. I’m so happy that I’ve actually become very inconsiderate to the walking needs of others. Thanks, Quest Diagnostics on Walnut!

I may have been lucky but I was in and out in 9 minutes.
The staff may be overworked but they were pleasant and professional.
I picture many of the negative reviews can be attributed to resenting the business model of outsourced lab work.

Stay away from this location. I work in the city and had to get routine bloodwork on my lunch hour. So I made an appt online, so i thought it would be quick and painless. However, that was not the case. I got there right before my appt and saw tons of unhappy faces in the waiting room. I got worried, but thought that they were walk ins and that I should be ok because I had an appt. I signed in and it took 20 mins for them to call me up and check me in. Then they sent me back to a chair and had me sit for another 20 mins without anyone acknowleging me. I ended up having to go back to work, so I went up front to get my lab slip back. The girl didn’t seem to care that I waited so long and said oh I was working on getting your paperwork processed. Really!!! The people there seem to hate there job, so I guess they do whatever then can to make sure the people that come in are misserable too. It really is a shame. I have been to many Quests before and never had this issue even when I didn’t have an appt. My insurance only works with Quest so I will have to go back to them, but I am staying far away from this location.

i definitely was appalled by the other people waiting in the waiting area, however that is not the establishment’s fault. in fact, one of the people working there (not sure if she was a nurse, or blood tech, or whatever) attempted to get two unruly kids to settle down and stop running around, while their aunt was getting blood drawn. the whole situation was crazy, but i give her credit for trying to make some semblance of order.
the waiting room was definitely not well kept. my appt was for 3:45 and i arrived 10 minutes early, in case they would take me sooner. they didn’t take me before my appt but it was quick and painless. my tech drew blood and was nice but not overly friendly.
if i could avoid going here again in the future, i would.

The people who staff this medical center hate their jobs and it shows but as long as we as a society get more and more sick, they will keep their miserable jobs with little to no competition.
It’s different when the fast food worker screws up your burger or when the kid at the grocery store smashes your bread but we are dealing with the same level of competency while dealing with life and death issues such as health care.
The Post Office, H&R Block and Quest Diagnostics could have a competition to see who are the laziest bunch of jerks.

So I went here for a drug test, you know how those parole officers can be…
Just kidding. Half-​kidding, because I really did have a drug test here. This place made me almost not take a job back in 2007. Because I had access to a large amount of personal and financial information, my former employer didn’t want me to be cracked out. They were pro-​misogyny, but anti-​drugs.
This testing location is not a very welcoming place. The employees are not happy, the people getting tested are definitely not happy, and the dankness of the office does not help. I don’t know what my expectations were, but I wasn’t expecting to be treated like a criminal (I know, I’m naïve). Luckily, I didn’t have to have blood drawn, or I would have run for the hills like Louise.

The waiting room was filthy!!! Chinese food left on the table, rug looked like it had not been vacuumed in months, trash overflowing. Receptionist was rude and just blurted out orders (sign here! sign this! have a seat!). Went back to phlebotomy station and there was blood on the floors, used bandages w/​blood on the counters… I left! I was not going to let them stick a needle in my arm after seeing that! I ultimately made a complaint to Quest administrative offices!