Snyder Opticians

I thought a family owned business would be better than a chain. BUT. After taking my glasses back for a readjustment of the plastic frame, they still didn’t fit right. I adjusted them myself with the heat from a hairdryer. They had to re-​do my husband’s lenses and charged him an extra $ 150. We have both had better luck with a chain store.
P. S. My husband paid the $ 150 with a letter of protest, and within a few days he received a check for $ 75. Snyder split the cost, agreeing that they may not have explained the choice of lens clearly. They didn’t have to do that. Not quite 3 stars but better than 2.

I got eyeglasses from another establishment but they were poorly fitted to my face. They kept sliding down my nose. A friend suggested I go to Snyder’s. He said he’s been going there for years and thinks they’re incredible. I walked in, immediately got my eyeglasses expertly adjusted, and they refused to take a payment. Everyone was so nice, I will definitely go there in the future. Especially because my eyeglasses fit like a dream right now.

The people here are so personable. Very knowledgeable and clearly care about their customers.
I had taken my glasses in to them after my lens had cracked. They quickly were about to get the lens cut and refitted to my frames in a matter of days. They are very reasonably prices and they will receive my business again.

These guys care about their customers and about doing glasses right, and it shows. They were generous (but not overbearing) with advice, they paid attention to detail, and their communications were perfect. They worked with us on style and price. We’ll be back.

I got my Dior sunglasses fixed here for free! I am so happy! Very friendly stuff btw.

I went almost at closing on Friday to get my sunglasses fixed. I was in and out in 10 minutes and the man was so nice and said it was on the house since all I needed was a screw that had popped off! Great customer service and friendly! Highly recommend!

This shop is superb. They repaired a broken titanium frame that would have cost hundreds to replace. In fact much more as the frame was 14 years old and the lenses were bifocal glass and no new frame fit the old lenses. I will surely be back when I need new lenses.

Truly excellent service!
The ear piece of my wife’s glasses broke off at the hinge. She panicked, as this was her only pair of glasses. Called Snyder Opticians, and they helped her even if the earliest she could make it was ten minutes before closing time. Service was quick, diligent, and with a smile despite inconvenience to them. Reasonable price also to fix frame. Frames have been working great since. She is thinking of going to them for her next set of glasses.

They live up to their positive reviews. The temple piece of my glasses broke off and when I took it to the place of purchase their optical dept.(after being there for 4 days) said they couldn’t repair it. After a google search I found Snyder Opticians. One trip and 15 minutes later the very pleasant and courteous staff repaired the glasses without charge. I am impressed.

I’ve worn glasses for twelve years, and have gone through eight pairs, seen numerous optometrists, and been to as many shops as I’ve gotten glasses. Never have I gotten my glasses so perfectly tailored to my face as I have here! I am absolutely thrilled that they fit so well, and you’ll know when you have great fitting glasses when they’re not heavy on your nose, pinching your ears or sliding down. I’d thought there was something wrong with my face that I’d had trouble with glasses all this time; turns out, glasses do need to be adjusted, or «made to order» for each person. We’re not all made from the same mold, and Snyder Opticians really understands that. I’ve also received possibly the BEST service here, hands down. Kristi really cared about my glasses fitting well; the standards are very high.
I highly recommend this shop!
Services used: glasses adjustment, added nose pads to acetate frames
I was there to get my glasses adjusted, but also looked around the shop, and they have a selection of very stylish frames!

Came here for affordable glasses, but the frames are on the range of $ 200 – 250 and the lenses are about an extra $ 150. The selection was a smaller than what I had expected, but they had great customer service. Eye exams are not done here.

If you have any optical needs in the city GO HERE. If you don’t — well I’m sorry you’re making a mistake. I work in the vision care industry, Kristi and Gary the owners are downright magicians and super nice people. The shop has a really cool history and it is a family run business for almost 70 years I want to say?
For repairs they will fix things other optical shops will turn down, and if you need frames filled or need to purchase frames they have a diverse range of styles even though the shop is cozy in size. Their work is of unbelievable quality, and they will fit you for frames while making you feel like part of their family.
P. S. really cute dog inside!

The store is so professional!
Effective, knowledgeable, reliable are the comments from my recent purchase!
Stuff here are nice and friendly as well. After comparison between different stores, this store offer reasonable price and way more valueable service.

So nice and friendly! Welcomed me with a joke, then looked at my glasses that were in two pieces and said «nothing broken, you just have to put them together backward.» In a flash, my glasses were fixed at no charge. I’m very grateful: in from out of town for training, really hard to have broken glasses while traveling. Thank you!

This place is seriously incredible. My sunglasses broke, one of the hinges broke off, came here because it was the closest to my apartment. So happy I did! They fixed it on the spot for free. I came back a couple months later for the same issue and a sizing. Free, on the spot as well.
I will be sure to buy my sunglasses here from now on. They have the best customer service!

I found Snyder opticians since newly moving to Philadelphia. I am an airline pilot and had broken the glasses I’ve used for flying for the past 10 years. They fixed my glasses within an hour and made multiple adjustments so they felt like new. I will definitely be using them for any future purchases or repairs

This is a really long review so here’s a summary: excellent customer service, professional and knowledgeable staff, my two pairs of sunglasses were repaired quickly (AND free of charge!), and the dog is awesome. I don’t wear Rx glasses but I highly recommend them to anyone who does. Even though I usually order sunglasses online, the next time I need new ones I think I’ll go to Snyder instead, if for no other reason than to be able to show my gratitude for such a positive experience. Thank you guys!
I needed two pairs of sunglasses fixed, Ray-​Bans with a wire frame that was too wide and plastic sunglasses where the frame had cracked and a lens had fallen out. The office itself is well organized and brightly lit with indoor and natural lighting, and the woman (I apologize– she introduced herself but I’m awful at remembering names) at the counter was helpful from the minute I came in, greeting me and saying they could easily tighten the wire frames. She consulted with an optician in the back about the broken plastic frame and told me they could fix both pairs while I wait, but my plan had been to drop them off and pick them up in a few days since I hadn’t expected them to be able to fix them so quickly, especially because it was a Saturday afternoon.
The receptionist gave me a call Monday to let me know my sunglasses were ready. They used epoxy on the plastic frames and made the crack far less noticeable, so the next step was to tighten the Ray-​Bans. The female optician was with a client looking at Transitions lenses and she seemed very thorough, showing a variety of frames and taking the lenses themselves over to the sunny window to show the Transition aspect. After that, she met with me, had me try on the frames and adjusted them two or three times until they were perfect. After doing all of that, they didn’t charge me for either service!
Seriously, I don’t think I’ve had a more positive customer service experience. Both women were inviting and helpful and the repairs were impeccably done in a prompt manner. To top it off, they have a beautiful and well-​trained Labradoodle named Coco! I had no idea there even was a dog until I actually saw her– there hadn’t been a single bark either time I visited, even with people walking their dogs right outside the front windows. Coco was so sweet and sat down next to me while I had my frames tightened :) In short, I look forward to coming back to Snyder whenever I need an optician!

Amazing amazing people!!! My sunglasses had a broken frame. I thought I might need to replace the parts. The lady in the store fix my sunglasses in 2 mins with no charge. So touched! Definitely a hidden gem. Highly recommend.

Came in to have a new pair of frames adjusted (bought elsewhere) for a better fit. Not only did they do a great job, but they did not even charge me for the service. When I then asked if they sold hardshell cases, they gave me one they had laying around free as well.
I’d recommend them to anyone looking for an optician in Philadelphia.

My boyfriend had been complaining about two pairs of glasses that he had ordered online that kept slipping off his face. One call and one drop-​in to Snyder Opticians later, all of his problems were solved! The optician was super-​friendly and really took the time to make sure we were happy customers, despite not having bought the glasses from this place originally. He also explained how to best care for the glasses and keep them clean– tidbits of information we didn’t even ask for but which will no doubt be useful.
The shop itself was simple but comfortable, and they seem to have their own cool selection of frames and sunglasses. The lighting is also really good so you can get an accurate feel for how the glasses look on. We definitely know where to go next time one of us needs a new pair of glasses!