If I were in a room with Hitler and any of the Baristas at this Starbucks and I was given two bullets, I’d shoot the Barista twice. I hope that Starbucks closes this location and requires the people that work there to answer every one of the complaints listed here on Unilocal.I don’t know what sort of Barista purgatory Starbucks has, but I hope it’s something like the movie Saw, but more violent. I don’t know how to differentiate my complaints from what has already been written, but it’s cathartic to write them anyhow: 1. The staff here is slow and confused, on a good day. Is this where they send the lowest performers? 2. Drink orders are often wrong or mixed up. Though it was fun to try some other drinks that I otherwise wouldn’t have before. 3. Why is it that when there’s 5 or 6 people in line, for some reason 2 – 3 of the employees are in the back«doing inventory»? This is a regular MO. 4. Do they deliberately run out of the refrigerated foods? All.The.Time? 5. In the words of Meek Mill, I just wanna know. I’d gladly run a training session for these poor souls. It’s quite clear that this is the Starbucks that God forgot.
Alexandra G.
Rating des Ortes: 1 Philadelphia, PA
Starbucks at Target closes at 9pm today… So why are all the baristas telling me I can’t have anything hot to drink and its 5:30pm? They said the only hot drink is plain coffee. So thats what I got. Im christmas shopping and I cant sip on a hot latte. They are already cleaning up and shutting things to go home. Im super annoyed.
Brittany M.
Rating des Ortes: 3 Philadelphia, PA
Not my favorite Starbucks location, but not the worst either. The store appears small and can get crowded quickly, but this is only because of the way the store is set up. It’s really not that small but when there’s a crowd, the line can only go one way and that’s out the door(as opposed to being able to wrap around within the store). There are very limited seating options here and not the most comfortable either. This isn’t a very cozy Starbucks. This is more of a grab and go location.
Joe G.
Rating des Ortes: 1 Philadelphia, PA
Avoid this Starbucks at all costs. Unless you have 15 minutes to wait for an Americano with only 1 person in line ahead of you. It’s rare to not have a line wrapped around the store. While the staff is friendly, they generally move at a glacial pace & only 1 register is staffed. Not sure why they bothered to place 2 registers in this location. It may be convenient but the service is practically nonexistent. Easily the worst store I’ve ever visited in the chain.
Marquia P.
Rating des Ortes: 1 Philadelphia, PA
Come here on the weekends in the morning because it’s most convenient location. Every time I come the staff are slow and confused. Lots of frustrated customers. It takes 20 minutes to get a regular ice coffee. I stay to read outside for awhile thinking that I can come back in to get a quick re-fill, but that also takes 20 minutes. Somehow the staff still find time to laugh and talk to each other as if they are doing their job. Terrible experience every time!
Joanna B.
Rating des Ortes: 1 Philadelphia, PA
I’ve never been so disrespected by a barista. I got my usual grande non fat iced green tea latte. I usually get it shaken up and if they do not, I ask nicely and the Barista usually shake it for me. Not today, I asked nicely being the southerner that I am and instead of him kindly explaining to me that he cannot use the shake container because those are for non-dairy products he rudely stated that the containers you see there are for non-dairy products and I really don’t feel like cleaning them after just your one drink. That was very unexpected and I’ve never been treated that way by anyone for no reason whatsoever. I didn’t appreciate it. There was no need for attitude. Never going to this location again I’d rather go inside target which is a hop skip away.
Ugochi M.
Rating des Ortes: 5 Washington, DC
Today I came in for the oatmeal. Over all, it’s pretty good. It’s comes with multiple toppings that you have the choice to add to your oatmeal. They also provide you with agave syrup and brown sugar, so you have a choice of sweetener. I would get it again.
Michael M.
Rating des Ortes: 1 Wynnewood, PA
THISISONLY A REVIEWOFTHISLOCATION, NOTSTARBUCKSGENERALLY!!! I recently became self-employed, so I’ve spent a lot of time at Starbucks, taking advantage of WIFI and addictive coffee. I’ve frequented many of the Starbucks in the area, but since I’m meeting somebody at CPK, I decided to try this one. What a mistake. The staff here is utterly indifferent to customer service. They bring new meaning to the word laconic. There’s nothing wrong with the product(same as every other Starbucks), but the service left such a bad taste in my mouth, I’ll never come back to this place … ever.
Anastasia C.
Rating des Ortes: 5 Philadelphia, PA
I frequent this Starbucks 3 – 4 times a week and never was all that impressed with the personalities of the baristas. They appeared disgruntled as I often overheard them talking poorly about their managers. Today, when I ordered a woman named Kendra helped me and was extremely friendly with excellent customer service. She appeared genuinely happy to do a good job and it makes a difference in my experience. I think this location has definitely stepped up its game over the past few months and it is showing in the attitude and cheeriness of its employees. Good job, Starbucks!
Cory M.
Rating des Ortes: 2 Arlington, VA
Quite possibly the worst service at a Starbucks I’ve ever been to. Severely understaffed with folks who don’t really care. Went 2 days in a row, simply horrible.
Mark D.
Rating des Ortes: 2 Folsom, PA
The Starbucks, on the surface, is pretty solid. Its big enough, always clean, has a nice outdoor seating area, and the staff is generally pretty friendly. However, unfortunately, they are chronically understaffed. Maybe its because the coffee served at the offices across the street is horrific(it is, I worked there), but the lines here are just not acceptable. As I write this review, I am 14th in line, with several behind me, in the middle of the afternoon. I’m here several times a week; this isn’t an isolated incident. Hire more people, Starbucks. There is obviously enough business here to support it.
Michelle C.
Rating des Ortes: 2 Philadelphia, PA
This Starbucks left a lot to be desired on my visit this afternoon. There were only two employees working and one seemed to be training — and it was busy! We arrived when there wasn’t much of a line but the queue got backed up several times while we were there. Secondly, there is not much seating available so you really have to pounce on a table the moment it becomes unoccupied. Third, the snack case was pretty barren and not super appealing. Perhaps this is a positive as it kept me from snacking! Finally, the music was turned way loud. I’m certain that Starbucks has some sort of corporate policy about their music volume and this particular location was definitely not abiding to that decibel. Totally distracting. My green tea latte was fine but the condiments station could have used a clean-up.
Ava W.
Rating des Ortes: 3 Philadelphia, PA
I love this place. It’s very conveniently located to home, work, and everywhere in between. The only thing I don’t really like is the parking lot adjacent to this establishment… but hey, that’s not Starbucks’ fault! The Caramel Crunch Frappucino is indubitably delightful!
Anthony S.
Rating des Ortes: 2 Manhattan, NY
I think it’s hard to review chain restaurants like Starbucks because they have so many company-specific standards to meet that you really should have a similar experience there no matter what location you go to. My visit to this location was exactly like any other Starbucks I’ve been to, except for the wifi. I was greeted when I walked in, the baristas were friendly, I got my drink quickly, and I was very happy with my chai tea late. However, I planned on spending a couple hours at Starbucks – I had a lot of school work to do and I drove several miles from my house to come to this location. But it totally wasn’t worth the trip because the wifi was incredibly slow. When I was watching my lectures, they kept stopping and needing to buffer every 5 minutes. I’ve never had this problem anywhere else. The slow wifi was so annoying that I left early and went down the street to Corner Bakery Café – where I was able to watch my lectures without a single problem. Definitely won’t be coming back to this Starbucks to study again.
Alex X.
Rating des Ortes: 3 Greenville, SC
City Line Ave, Phila border Located near Target ;) & a few tempting eateries in this short strip. Okay Starbucks with a outdoorsy sitting area. Parking? don’t know, I was at Crown Plaza for a conference when I found this place. Giant busy Target parking lot right behind. Be creative. Server never even told me my DECAFF was ready. But the pro is the coffee was not too sweet. I like when I can drink it as is. I hear it is college student central, and I like that –being surrounded by a bunch of St. Josephs and PCOM smarty pants. ;-P
Brenda M.
Rating des Ortes: 5 Philadelphia, PA
Before deciding to go to Starbucks, I grabbed a cup of coffee from Dunkin’ Donuts the day before. The coffee was very bland and the service was not spectacular… no comparison here with Starbucks. Upon arriving at this Starbucks location, I was impressed by the cleanliness and the fast service this location displayed. This location was very serene and relaxing. It provided an atmosphere where one can write a business letter or even draft a paper with little background noise. Some locations allow you to use your laptop but they have background, non compromising noise that interferes with focusing and concentrating on a task. I ordered a tall Peppermint Mocha that was topped with whipped cream and peppermint bits. This coffee was rich in flavor and very inexpensive. The customer service here was great! I will definitely return with my laptop and order another one of their flavorful coffee drinks in the future. I have been to other Starbucks locations, but this one was the best yet, by far.
Daniel S.
Rating des Ortes: 4 Cherry Hill, NJ
Nice friendly people. Clean and well stocked. Close to major stuff on City Ave, and near 76. Very large outdoor café area.
Sal R.
Rating des Ortes: 5 Philadelphia, PA
The drinks are awesome and well done! Only complaint is that alot of college kids go there so theres never anywhere to sit!
Ron G.
Rating des Ortes: 4 Philadelphia, PA
Had a really good customer service experience here that prompted me to write a review, and I noticed a fair amount of negative ones. First, it is definitely not dirty. Like most Starbucks, they clean incessantly. Maybe the reviewer caught them right before some customer trashed the place. The barista’s are overall very nice. Obviously, there may be a bad egg here or there, but, recently, I thought I ordered an iced coffee, but I was given and iced tea. I’m pretty sure I was wrong and ordered an iced tea, but when I inquired, they didn’t even think twice they promptly gave me an iced coffee, offered me to keep the iced tea, and gave me a coupon for a free drink on my next visit because my experience wasn’t «perfect.» Pretty solid customer service to me. As for the seating etc, I do wish the seating area was double the size and they had an entrance that was located on the side so the whole place doesn’t get miserably cold in the winter with each opening. As for the drinks, it’s Starbuck’s, so this one is par for the course.
Elliott B.
Rating des Ortes: 3 Washington, DC
This Starbucks is in a perfect location, with a beautiful building, in a great shopping centre. But unfortunately the coffee giant that I love was unable to capitalize on it’s opportunity. The biggest complaint about this store that I have is the lack of comfortable seating. All chairs except for 3 bench seats in the room are uncomfortable metal chairs that don’t invite one to stay for more than 10 minutes. So if one is looking for a relaxing atmosphere to relax with a cup of coffee for an hour or two, I would avoid this store. This location has the normal Starbucks quality coffee, with some college students(most likely from st joes) running the store. Some days they are pleasant, other days they are rude and bitter. I wish this Starbucks was better, because it could be so nice and perfect. But I don’t have any desires to return to this location unless its just to pick up a cheap cup of joe after chipoltle.