Union Roofing

I think we’ve been waiting for a month and a half for an estimate from Richie. Obviously we’ve given up and won’t be hiring Union Roofing but I wouldn’t be surprised if we get a call after the winter is over asking if we still need work done. We had Richie come over to give us an estimate. He showed up on time. We liked him and he seemed trustworthy. He promised a written estimate within two days sometime in December. Still waiting. We needed a repair job on the roof wall, some fascia board replacement and capping. Additionally we offered him the window replacement jobs and brick re-​pointing project. Several calls later and empty promises that the estimate was on its way, we never received it as promised. Any company that you have to work this hard to hire is not worth your time.

I had Union Roofing come out and check on a leak that should have been fixed years ago. They first came out and recoated it but apparently the person that did the job before them hadn’t don’t the job correctly and it leaked again the very next day. I called Union Roofing back and they came out and unfortunately had to pull up part of the roof but they were able to find the problem and fixed it. It has rained four times since they found the problem and no leaks. I hope I don’t have to but will definitely call them again if needed.

Regretfully, there is not a button for negative stars. I hired Union to do a new build up of existing roof. On the day of the install, I had to bring my mother in for a knee replacement, which they were aware of. Over the course of four phone calls that day, the price more than tripled as they knew I was unable to come and look at the «new issues» that arose. I did finally make it home late afternoon, but strangely, all of the materials that had to be removed were not in the back of their dump truck. Only about ¹⁄₃ of what would be expected was there. I was told the first load was dumped but the truck was in the same exact spot — they had parked on a newspaper earlier in the day and the same part of the headline was visible so I know the truck had not moved. The one day job turned into two days. On the second day, the had to borrow some of my tools as they did not have what was necessary. Conveniently, those were never returned. When I told Frankie the following day, it was denied. I am now in the process of having their work redone as I get air bubbles under the roof that can be as high as 6″ and range from 2′ to 6′ in diameter. When I called Union to let them know I was pretty much told tough s#it — the warranty does not cover that. When people ask me as a former contractor who I recommend for a roof, I can only tell them who I DON’T recommend — and that is Union Roofing.