Unleashed by Petco

Always a pleasant shopping experience and we got a nice, healthy free sample for our puppy. I love shopping here… Parking sucks, but it’s worth spending some time looking for a spot to shop here. I have always shopped at this store before I moved out to Philly from NY and I am glad it’s as great here.

I wish I could remember the gentleman’s name, but a couple weeks ago my girlfriend and I went in and got a pullover dog sweater that was a duck for our cat and this guy was extremely polite and said that we should bring in pictures next time once we put it on her. I went in today and 1) it was a party today for some reason (which is all the more reason why this place is awesome) and 2) the same gentleman was working and asked how it was going because he remembered me! I was caught off guard, but in a good way! Showed him the pictures and his fellow employees working all enjoyed them!
Long elaborate story short:
This place is great and has an Awesome return policy because if your pet doesn’t like somethinf, you can take it back, no worries. Also, the employees sincerely care about YOUR pet and finding what best suits them while being Über considerate to you as a customer. (And today when leaving I got a Freeze pop on the way out! How cool is that?!) This store has me and my girlfriend won over. Hands down I will keep going back again and again!

Wow, best customer service I’ve had in a long time! Alex was fantastic. He immediately determined my needs and helped us find a food for our cat that suited his special dietary needs. He also recommended a wet food option for our other cat and based it on personal experience which I loved! We were interested in dental care and he gave many options and even offered to call the manufacturer of a dog toothpaste to see if it was safe for cats. He really went above and beyond. We will definitely be going back!!!

Very happy to have discovered this shrunken version of Petco. There was a large selection of cat food in comparison to the grocery store. They also had the other essentials like assorted litter trays, toys, feeding bowls, and lots of dog goodies. (I don’t have a dog, so I didn’t investigate). The associates were nice.