Valerie Biscardi, OD

Dr. Biscardi is the BEST and her staff is wonderful. The recent complaints about staff being «rude» must be from some pretty entitled people who think that a successful practice and honest staff are «rude.» No, you can’t be seen next week and no the receptionist does not need to beg your pardon for that fact. Why can’t you be seen next week? Oh, maybe because this office is amazing and the people who actually think ahead and make appointments in advance of when they need them become loyal customers who appreciate the personal touch that this practice offers. Honestly, if you really care about your vision, I don’t know why you would want to make an appointment with an office that gets so little traffic that they can fit you in at a moment’s notice.
On top of how great the people who work here are, there is the fact that they have one of the best collections of frames I have seen. I was just there on the 4^th and picked out some fantastic looking frames (with the help of some of the lovely staff that stopped what they were doing to give me feedback). My glasses are already done and I am going to pick them up later today; I can hardly wait!

If you’re a new patient, forget it. The woman who answered the phone was short and unapologetic — good for you if your business is doing well and you don’t need new clients but maybe train your staff to have better manners on the phone.

After reading all these wonderful reviews I decided to call the office to schedule my eye exam.
The phone rang twice until a female answers with a «Hello?». I introduced myself and explained I was hoping to schedule an eye exam and asked what their availability was for the day or later in the week. Before I was even able to finish my sentence Amber the receptionist interrupts me with an extremely rude, condescending and pretentious tone saying «Oh NO, we don’t have anything available for weeks». Surprised by her quick reply and incredibly offensive and combative delivery I asked her if she could provide me an actual day and her response was «actually I don’t have anything until next year especially if you’re a new patient».
I asked her to give me her name and hung up the phone in dismay.
I live around the corner from Dr Biscardi’s office and this location would’ve been very convenient for me. After reading all the reviews about their service and staff I was astonished to hear the way in which Amber treated me, it was appalling. I’m an executive in the hospitality industry with years of customer service experience– I would highly recommend hiring someone with a bit more grace especially the individual in charge of taking new patient appointments over the phone since ultimately this is the first interaction and impression your customers would have with/​of your staff before even entering the office.
I understand new patients appointment cannot be taken right away and often take weeks to accommodate. I would’ve been fine with it– but the way in which I was treated during that 60 second exchange made me definitely change my mind.
My first impression was extremely disappointing. Will not be calling back.

Dr. Biscardi is truly wonderful and amazing. I have terrible eyes and had ongoing problems with my contacts (5+ years and multiple doctors) until I went to her. She discovered I was in the wrong shaped lens for my eyes and got me in the right ones– and after years of discomfort and poor vision I was finally able to see again and feel comfortable in contacts! On top of that, she really cares about her patients and goes above and beyond for them. She fit me in on a fully booked day because I had an issue I wanted her to take a look at. She is careful, attentive, and kind. I could not give a higher recommendation.

Dr. Biscardi is amazing. She always take her time during our appointments and is very detail-​oriented. The appointments never feel rushed. She’s a pleasure to speak with and is overall just a warm, genuine person. I work in healthcare and can confidently say that she has a fantastic bedside manner. She is clearly very passionate about optometry and providing a good experience for her patients. As for her optometric skills, she is the best that I have seen. She always explains what she is doing. She is very smart and clearly keeps herself updated on the current literature. My eyes are difficult when it comes to finding the right contacts, and she has shown a willingness to work with me and find the right pair. The office itself is nice; the staff are welcoming and helpful and the eyeglass selection is solid.
If you’re looking for a new optometrist, look no further than Dr. Biscardi.

Dr. Biscardi is the BEST. My sister referred me to her, and I referred friends of mine to her as well. I like that she takes time and answers all my questions. My sister now lives in SF, but when she’s in town, she does try to get an appointment to see Dr. Biscardi since she’s great. I wish more doctors were like Dr. Biscardi. Also, Brian is great too — he’s adjustment my frames for me and on the fly! Love everyone on staff for this office, they’re super great.

Dr. Malisan and the entire staff here are amazing! I never needed glasses until a few months ago, and when I decided to get contacts I chose to go here because of the great reviews. Dr. Biscardi was all booked so I went to Dr. Malisan instead and she was incredible. It exceeded my expectations, which were already very high from reading Unilocal.The entire staff – from the receptionists to the technicians to the doctors – are exceedingly courteous, patient, and helpful. Don’t go anywhere else; I know I wont.

I saw Dr. Biscardi for my yearly eye checkup. I was so eager to write this review because she is by far the most professional, kind, detailed and patient doctor I have ever met! She is the kind of person I’d go get tea with! But I also have a very complicated medical history that she was very interested to hear about. She then recommended a general doctor for me to see to help manage my complicated health problems. Dr. Biscardi did what not many other doctors have done for me, she listened and treated me as a person and not a piece of meat. But back to her specialty, she fixed my glasses that were giving me headaches… apparently the last Dr put a prescription way too strong for me! I actually used to avoided my reading glasses or even just reading due to the extreme headaches. Now my lenses are less strong, I can comfortably read etc and no more pain! Thank you Dr. Biscardi!

The amazingness that is Dr. Biscardi cannot be duplicated or replicated! If you want a warm, honest, and professional OD, then she is absolutely the BEST! I can’t say enough about her. Thank you for being you, Dr. Biscardi!

I was referred to Dr. Biscardi through an acquaintance and was *so* pleased with the experience! I went for a routine checkup. She took her time with me and was extremely patient, outgoing, laid back, and thorough. I wound up getting a pair of reading glasses and plan to return in a year for my annual checkup. I would highly recommend Dr. Biscardi!

Awesome service. Tremendously professional and personable. Dr. Biscardi did a fantastic job with my wife, my daughter, and myself.
I highly recommend Dr. Biscardi.

Dr. Biscardi and her team are fantastic! She did a very thorough exam and explained what she was doing in detail. It is clear Dr. Biscardi truly enjoys being an eye doctor and getting to know her patients. She did not seem rushed at all (which is surprising in the medical world) and we even spent a few minutes talking about favorite TV shows.
I picked out my new glasses while my eyes were dilating which was a huge convenience. Sue was a big help in selecting the right pair to fit my face.
Overall, this was one of the best visits to a doctor I have had in my entire life!

I am not a fan of eye doctors. As a matter of fact I am scared of them, because they never have anything positive to tell you. Not the case with dr biscardy. She was very professional, friendly and easy going. Made the visit go by very fast. She also advised me on a few things that I can do to improved vision. Overall great and positive experience. I am going to recommend her to my friends!

Dr. Biscardi is really an eye expert. My eyes are having complicated problems, some doctors even do not sure which is the best way to treat my left eye. She helped me to order a very special type of contacts for my eyes. Dr. Biscardi was very patient and explained my every concern.
FYI, she seems having a busy schedule, need to book an appointment in a month advance.

Thanks Unilocal for directing me here. Dr. Biscardi’s office is great. I will end up using this eye doctor for as long as I am in the city or surrounding area. She is serious but personable at the same time, making the visit enjoyable. Everyone in the office is also very nice and helpful. The reviews on this place are legit. If you need an eye doctor, youll be happy you ended up here. I am.

I am a doctor; I go to Dr. Biscardi. The world would be better off if we had more people like her in healthcare. See is caring, committed, competent, and just a pleasure of a person to know. I saw her for four years in Philly and the only reason I no longer see her is because I had to move to MN for residency. Should I return to anywhere near Philly, she will again be my go to for eye trouble, contacts, glasses and, heck, probably just to say hello!
I cannot recommend her highly enough.

When it comes to healthcare, I am super picky and exponentially more stringent in my reviews than I am with a restaurant. If you have a bad meal no big deal; if you have a bad doctor it is your health at stake.
I found Dr Biscardi via Unilocal,which made me slightly nervous as this is not a place I usually come to for healthcare recommendations. But I am so glad I found her. Dr Biscardi is extremely thorough. She really takes her time. I have been to see her twice for regular check ups and both times she spent at least a half hour with me. She ran lots of tests, explained what they were, why she was running them, and what the results were. I feel that she wants to help me see well but she is also looking out for my long term eye care and health. She is smart and able to answer my questions — and I ask a ton of questions.
I really like her personality. I never felt pressured to buy anything. She truly wants to collaborate with me in making sure I have the best contacts and eye glasses possible. I feel comfortable telling her my concerns.
They have a wide variety of frame styles with something to suit everyone, though not a lot of depth to the selection within a certain style. They are affordable compared to fancy pants boutiques. The woman who works in the frames department knows her stuff. She doesn’t try to push something on you. Instead she takes her time to make sure the frame actually fits your face and the spacing of your eyes. I have been to every boutique frame store in center city and nobody has done that with me at any of those store. This woman (sorry I forget her name) will tell you if the glasses are not a good fit for you. They also don’t try to rip you off by up selling features or lens processing that you don’t actually need.

I cannot say enough positive words to express how well this office is run, and the level of customer service. Dr. Biscardi, whom I’ve had as my OD for the past 3 years ALWAYS has a smile on her face, and greets her patients with a warm welcome and confident professionalism. It must wear off on the staff, as they are all as pleasant to deal with. Today, (for the 2^nd time) — I walked in and asked to drop off a pair of glasses that I’d broken. I was more than willing to leave them, but the gentleman who takes care of the adjustments etc. said (with a smile, no less) that he’d fix them right away. I realize you cannot always do this — but I can’t say how impressed and grateful I am. This is customer service at its highest level, and it is rare. And it is good.
You won’t regret being a patient here. I would give 6 stars if I could.

I’ve been wearing glasses for over 20 years and contacts for over 13 years… needless to say, I’ve seen my fair share of eye doctors. Dr. Biscardi has been one of the best and nicest doctors I’ve ever seen hands down! She’s thorough and speaks to me like an adult, unlike some doctors who reprimand you. I also like the fact that she’s not pushy in selling to me and was actually offering ways to save me money. It’s so refreshing to have a Dr. who actually cares so much about their patients. I am so glad that I found Dr. Biscardi!

This was my first appointment with Dr. Biscardi for a routine eye exam, and I went there because of the great reviews that I had read. I was not disappointed — this woman is amazing. She’s both solid professionally, and really personable.
My appointment was on-​time, she let me know what to expect, was really informative about what she was looking for, and answered any questions I had. The thing I was really impressed with, is that she gives you incredibly helpful and professional information, but talks to you like a person. So many times, you have doctors speak to you demeaningly, or seem like your questions are stupid — but Dr. Biscardi really welcomed questions, had great answers, and was happy to answer even silly questions I had about preserving eyes when you do a lot of computer work. She has a great personality, clearly loves what she does, and really likes working with people.
Dr. Biscardi was the best eye doc I have ever seen… personable but incredibly knowledgeable. It doesn’t get any better than this. I would not hesitate to go back if I ever had any issues with my eyes, and I’d recommend her to anyone I know.