I usually eat at McDonalds, but today I had a taste for some BK. Not only was my order incorrect, but my food was ice cold. I wouldn’t recommend this place to my worst nightmare. Next time, I’ll go with McDonalds!
Mikkel W.
Rating des Ortes: 2 Phoenix, AZ
Burger King is Burger King, the food is good, but the difference is service(or lack thereof). When you go through the drive-through to get food for several, there’s not really a practical way to open and check every item for accuracy. So you drive away and you don’t know it’s screwed up until you get there. Most fast food sends you with a receipt with a website you can visit to make a compliment or complaint, but we have no receipt. So I go on BK’s website to report the problem(like you can for EVERY fast food restaurant in the world), but my only option is to make a phone call to FLORIDA(toll call, no 800 number). Seriously? Also, and this is important… If you’re at the drive-through and they tell you to «pull around to the front» because your order is taking a long time, DONOT do it. There is no «up front,» there’s just the exit and the street. Most awkward, I blocked the entire world for the 10 minutes it took to get my food. The 2-stars are because the food that *was* right was pretty yummy.
Dolores G.
Rating des Ortes: 3 Phoenix, AZ
Famished and stopped in for a late lunch(2pm), I had been craving a burger(didn’t have to be a gourmet one) since yesterday. Today I decided I needed something quick and easy, Jr. Whopper meal it is. For $ 5 I got my burger and fry fix. Fresh, simple I was out of there in less than 15 minutes. The employees were very nice and the place was clean. Sure I have 5 Guys just about the same distance away, but I wasn’t impressed and I get my fix on the cheap here.
Penguin S.
Rating des Ortes: 1 Houston, TX
I normally stay away from fast food lunches if I can help it, but I had a coupon for a free sandwich, so I thought I’d indulge. Nope, not this one. The guy at the counter says the code on my coupon was not the right one, like I had gotten the bonus question wrong on the big test. I wrote down the code I was given. He was very unclear on the specifics. It was like he just didn’t want to honor it. He said they do honor them, but the code I had didn’t have the date. The date was on the front. He then said it was the wrong code. OK, I’m in the wrong place, see ya! This BK is always smelly and there always transients loitering and smoking just outside anyway. The bad thing is that often this is the only place open to eat early in the morning or late at night. Bad service and smelly restaurant equals disaster.
Amy B.
Rating des Ortes: 4 Rochester, MI
I normally am not a lunch eater. I usually just sit and read my book on lunch, and rarely dine on anything. Lately though, I have been eating out a little bit more for some reason, and today was no exception. When I got off the light rail this morning, I spotted this BK on the way into the office. I was like OMG must go here for lunch! Despite it being 112 outside today, I did the walk from the AZ center anyways. The place is decent considering its a BK. Food was fine, tasty as always. BUT, what I did notice was that in order to use the bathroom, you had to have a token, which can be aquired from the staff behind the counter! I assume its to keep homeless people out. I can’t blame them! Interesting though. Anyways, will probably be back in the future, after it stops being so hot outside.
