Cactus Jack’s Auto

These guys advertise $ 499 down but when you pick out a vehicle they tell you they want $ 3500 down! What? Very shady business practices. I would definitely stay away from these guys.

On Friday, September 18, 2015 I contacted Cactusjack’s via the interactive chat on their website. I wanted to know the «out-​the-​door» CASH price for a couple of vehicles that I was interested in. I had the stock number and description of the vehicles. After spending several minutes with the fellow that I was chatting with, as he attempted to get a lot of personal information and avoided answering my questions, he said that he would forward my inquiry to the Internet Fleet manager. Since it was apparent that I would not get any satisfaction from the chat idiot, I said ok.
I never received a reply from the «Internet Fleet Manager», that answered my inquiry, but did get three emails expressing their gratitude for my interest in the vehicles and indicating that I was pre-​approved for a vehicle loan through their company (even though I had never given them any information other than my email address and a phony last name). I replied that I wanted to pay CASH for a vehicle and would not be financing through them. I have a FICA score well over 800 and, if needing a vehicle loan, would NOT go through a cut-​throat, predatory loan process.
To date, I’ve not received any answer to my inquiry. It’s apparent that their customer service is lacking and if this is the way that they treat an interested buyer, I’m pretty sure that it would be worse after they have a person hooked and have made a sale. Avoid them at all costs!

Great cars I bought 3 cars from here and there awsome I got a grand marquis a Dodge Charger and a Dodge Durango unlimited edition and they’re all great the service was awesome and the sales team was great service was very easy enough they recommend this place and the other reviews are people who didn’t pay their payment Unilocal only puts up the bad reviews and takes off the good ones because they don’t pay for advertising Unilocal is currently being sued in multiple states by multiple companies for doing this

brought my car in 2 days after purchase to repair non working headlights and they cracked ny dashboard taking it off to do the repair and then said it was already cracked and they wouldn’t pay to replace but would get me a dash cover still waiting on. Then they didn’t connect something right so brought it back today and they said they had a part that came in… what part? Was never to repair wasn’t complete and waiting in a part. The fat lady at the cashier window from legal is rude and condescending… I make more than her and yet she treats you like shoe gum

If I can give these bastards 0 starts I would! Buyer beware they will sell you a car with a bad engine and not honor their supposed 15 day/​500 mile warranty! If you like getting ripped off this is the place for you otherwise Carmax is pretty close! You might pay a little more but they stand by the cars they sell not this sham Cactus Jacks!
We finally got rid of the POS these a holes tried to pass of as a god running truck! Thank you Honda of Tempe for helping us out! If you get stuck with a vehicle from the $h!t hole be sure to head over to Honda of Tempe and they will help you out! Even on there used vehicles.

Ok so I’ve been waiting to write this review after i had paid off the car completely,
First off, NEVER COME HERE. I like to get kissed before i get ****** idk about you guys.
These people take advantage of people with no credit/​bad credit. Thats their business. What they do is charge you 8k for a car that you can get on auto trader for 2k and charge about a 1k doc fee off the bat with 28 percent interest. This is what happened to me. I ended up paying about 12,000 dollars in a little over 2 years for a 2 thousand dollar car. I paid 185 every 2 weeks.
My plan was to get the car and build my credit. They didnt start reporting payments to the credit bureau for about a little under 2 years. Also, they reported that i was paying 60 dollars less a month as what my payment actually was. They reported my payments for a about 2 months and nothing else is shown on my credit. So when i went in to trade the car and get one from a NORMAL dealership they informed me of all this and that because of this the lender for the new car im going to finance arent going to be able to see that i had on time payments throughout the whole loan!!!
I know it sounds like a good idea if your desperate and have no options. But honestly taking the bus to work for a couple months to make a big down payment on a car from a NORMAL dealership will be the best thing you will ever do. A big down payment will most likely get you approved from lenders showing that you are serious. Because if you make a 3k down payment on a 10k car and you ended up not making payments and its repossessed well they already have 3 thousand dollars. They will take that and go and resell the car and STILL MAKE MONEY OFF OF YOU. So if you know you can make the payments but your credit isnt so nice or you have none do this!!!
I was dumb and fell for the easy way to get a car and I want to warn you guys that it is a BIG mistake!!!
The car had a whole bunch of problems as well right in the beginning. I probably put well over 3k into the car through out the loan. So ive spent about 15k on a 2k car. Is that something you might be interested in?
Seriously they need to make a support group from all of the people that have been screwed over by them to comfort all of us mentally wounded people who basically signed up to get robbed.
Another note, all of the employees and finance people all have the education of a 5^th grader. Good luck talking to them it legit made me laugh sometimes how dumb they were every time i called.
YOU MUST NEVER GO HERE!!!
#PRAYERS
#PRAYFORJACK

These guys are unbelievable! All I wanted was a price on a vehicle and after giving them my information like a fool, they have done nothing but bother me saying that all I need is to have proof of income, down payment, eight references! and so on and so on.
ALL I WANTED WAS THE PRICE OF THE VEHICLE AS I WAS GOING TO MAKE A CASH DEAL. I DON’T NEED THEIR HIGH INTEREST RATE FINANCING.
Unreal.