Camelback Women’s Health

If i could give less than a star, I would. I felt rushed out, every question I had with my doc was referred to another doc. The office staff, especially TINA was rude, inconsiderate and unprofessional. I don’t feel like I got the same level of care because of insurance I have. Attitude, tone, and choice of words from TINA were poor, poor, poor!

absolutely love this place. I feel comfortable and listened to which is important when choosing birth control.
I see Dawn and she is just wonderful.

I give the office 4 stars because I like Dr. DeSanto. He answers my questions thoroughly. He seems to be very calming. The front desk can be unfriendly at times, but they do always get back to me when I call. I do have to wait about 45 minutes each visit, but I hear this is not uncommon with prenatal visits in general. The NPs are pretty good as well and knowledgeable.

The nurse practitioner, Stefanie Davis, cancelled on my first appointment about 30 minutes before I was supposed to arrive. I rescheduled with her and patiently waited 4 more weeks. When I arrived to my second appointment, I was 8 minutes late and she refused to see me, which I find a bit ridiculous. That was twice that I had to rearrange my work schedule for this lady and still didn’t get an appointment. And of course, the receptionist is pretty smug. I would NOT recommend this office.

Been going here 17 years. Can’t say enough good things about them. Great practice. Docs Nelson and DeSanto are so good. Very real and take their role in your life seriously. Every NP has been great. Recently saw Stefanie Davis and was again impressed with the level of care this practice keeps providing. From the phone ppl, to the staff, to the practitioners… a+

I was referred to Camelback Women’s by my primary doctor. I called to schedule an appointment and the office receptionist was not friendly at all. She also had a tone like she was annoyed that I was asking questions… long story short I did not schedule my appointment with them and I can see that others have had a similar experience.

I was pregnant and my new dr was O’sullivan. It was my first pregnancy so I was so excited. The staff was nice buti was always waiting 30 mins to an hourafter my scheduled appointment. Dr. O’sullivan was always very short with me and made me feel dumb for asking questions. When I gave birth, she told my family to shut up before my baby entered the world, which is just plain rude. Her nurse practitioner was awesome and that’s who I saw about 90 percent of my visits. But the Dr. I’m glad I will never go back to her clinic.

I wish I could give less than one star. There is no communication between the staff, their attitudes are poor at best, their reception is sloppy and they are commonly overbooked, and they frequently change insurance policies without contacting their patients about having to find a new office. I have never been so disgruntled with an office experience in my life and I would highly recommend finding absolutely anywhere else to take your business.

Never had a bad experience at this office. Everyone was courteous and professional. The front desk doesn’t seem too lively, but they probably take a fair ration of abuse from people (usually the way it goes) so I can understand. Otherwise, professional and nice.
Also want to say Tracy Innes is awesome. Thanks!

Love Dr DeSanto and his MA Esther. Lab Corp lady in here is great too! All the NPs I’ve come across have been wonderful too. Been coming for 4+ years.

I cancelled my appointment after waiting over 8 months to be seen because I cannot trust to receive proper care when the office won’t even send you a call, email, text or letter to confirm your appointment. I am a physician myself and cannot believe the office handles scheduling so poorly. I hope the medical care would justify the wait for an appointment but the poor image left by the front office is enough to not want to do business with them.

Horrible phone service from janae, and very over priced. They tell you that you have to get all these things before you can get what you actually even need to come in for.

While office staff seem competent and things move along in a timely manner, I do not sense the happiness or joy of the staff working there coming out through their customer service: minimal to no greeting, same at checkout, with frowns among staff. Perhaps they feel worn, competitive, or restricted, but the energy could be more warm, inviting or welcoming.

There is nothing bad I can say about my experience here. The staff was wonderful, the nurses were wonderful, and most importantly Dr. Nelson was the best doctor I could have ever asked for. He always listened to my concerns and is extremely knowledgeable and reassuring. I wouldn’t have anyone else deliver my babies.

I love the fact that I found this office after having a horrendous experience with another OBGYN (Tara brodkin). I don’t know how people complain about the waiting time. I’ve always been helped in time. The ladies in the front desk are very nice and every time I call I’ve never been put on hold. They ALWAYS answer your questions. I see Dr. De Santo and he’s just simply AMAZIG. I trust him a lot because you can tell how knowledgeable he is. He answers all your questions and gives you a lot of ultrasounds to check on baby. I’m so happy I found a doctor I feel I can trust with my first pregnancy. I wouldn’t go anywhere else! Even the lady that draws your blood is such a pro. I’m always scared to death to have my blood taken but I swear she takes like 2 seconds and makes it so quick it’s impressive.

I like Dr. Desantos. He seems nice and caring. I cannot stand office staff. They seen arrogant and occasionally rude. There is always really long wait time. It is infuriating, considering that they Require you to come in 15min before appointment time. I was refused to be seen (by office staff, not MD) because I was there 10min prior appointment (not 30 as they required for 1^st appt. It was not justified medically, girl on the phone did not verify Why I have made an appointment, could have had an emergency)
Looking for another obgyn now.

Dr. De Santo is amazing! He took care of me in the middle of my pregnancy with no questions asked and did a wonderful job. This was my 4^th baby coming into the world and I knew I was going to have a c-​section, I have to tell you I do not have a scar! Its amazing, this was my 2^nd c-​section so Dr. De Santo cleaned up my previous scar and tissue and left me looking flawless! He truly cares about your overall health as well and will make life improving suggestions to you. Great practice OH his nurse Esther is pretty awesome as well! Don’t let being put on h

The office is conveniently located on Tatum near Paradise Valley. The people who work here are always very nice. Sometimes you have to wait a little while to be seen but at what doctor’s office do you not? Last time around my appointment was accidentally scheduled for the other office but they were able to see me here on time anyway.

I have no complaints about the quality of the medical care. It’s been very good.
I do have a compliaint about the administrative side of the business. It seems like whenever I have some test done, I am always told that someone will be in touch when the results are back. That has yet to happen. Usually I wait way past the date someone is supposed to be in touch and then have to call. Half the time they say they don’t have the results back yet but it later turns out that they did. The left hand doesn’t seem to know what the right hand is doing. I’ll keep going there for the quality of the care but they could really use a kick-​ass practice manager.

I’ve just returned home from another successful visit to Dr. DeSanto and Camelback Women’s Health. This was my 4^th visit and each time, I’m impressed by how nicely they can fit me in to a time I need. They’ve never canceled an appt on me or even rescheduled! Plus, with my doctor, I have my choice of different offices on different days.
This time, my appt was a special case because I was in an automobile accident last week… yes, a guy rear-​ended me in my 6^th month of pregnancy! :(Of course all I could do was worry about my baby but, DeSanto put my anxiety to rest with some talk and an ultrasound. I sat there and watched my lil guy hiccup for a while (while the dr was doing some measuring and checking). It was relaxing…
It’s especially nice that Dr. DeSanto can answer all of my questions and never seems in a rush. Guess with his experience, he doesn’t get stumped too often. Maybe I should try to think of an especially uncommon and hard question next time. lol
See ya there!
PS I see someone seems to have something against my Dr but we can tell your reviewS are fake. :p