Camino Tomas Apts

Horrible management, terrible maintenance
So we lived on monte vista our apt burned down they had poor wiring so it was their fault they moved us to another apt complex of theirs with the promise that they would move us back to monte vista after they remodeled our burned down apt they lied leased or apt to other people we told them they said sorry you didn’t get it in writing and basically gave a big fuck you to us any way don’t rent here you’ll surely regret this godforsaken trash hole

The new «manager» of Camino Tomas apts I think his name was Cezar is very arrogant and extremely rude. This was the worst experience I have ever had with this apartment complex or any apartment for that matter.

The management is nice. The grounds are pretty and well-​kept. The rent is really affordable.
The apartments themselves are another matter. The buildings are really old so they are in constant need of maintenance. Since moving here in November, I have been without heat for a few days, been without AC for a few days, and I’ve been without hot water for a total of 7 days of the past month. There are two holes in my ceiling where there was a leak (during the first 4 day stretch without hot water) that have been patched but not finished so it looks tacky. When we moved in, the fridge was leaking, the heat and AC weren’t working, there was a fire in the ceiling the first time we turned on the heat, the toilet was leaking constantly, I had no working plugs for the tub or any of the sinks, and the lid to the top of the toilet didn’t fit. That still hasn’t been replaced. My tub needs to be re-​caulked. Everything I’ve asked them to fix eventually got fixed, I have just gone too long without hot water and AC in particular. What is really out of hand to me is the hot water. Today is day 7 of no hot water. I have received no apologies from the office and no discussion of compensation since this has gone on so long. I understand that things fall apart, that’s why I have put up with so much. But the water heater is the last straw. No one that works here has expressed any apology over what has gone on except for one maintenance man named Raul. He is an amazing guy and I have a feeling he is not appreciated here. I will not be renewing my lease here when it is up at the end of October. I would not recommend this place to anyone.

Pros: Great location, utilities included, spacious apartment
Cons: Once you report an issue get a name because the next person has no clue on what is going on or there is a change in staff and you have to start all over with your complaint. They reassign parking spaces without notifying tenants. There is also no follow up.
My main complaints:
1. I have not had cold water for months. The water is extremely hot even though I am turning on the cold water.
2. I was reassigned to a parking spot that is further away from my apartment and I only have one assigned when I am suppose to have two.

Unfortunately, I currently live here and would love to give the place great reviews but really it’s just a mess.
First, the rent is $ 922.30 for a spacious (900+ sq. ft.) 2-​bedroom with utilities included. Sounds great, right? WRONG!
$ 922.30 also includes roaches, maintenance that never fixes broken AC units, leaking ceilings, or cold shower faucets and instead says «we’ll see what happens,» a crazy black woman next door who is either a current or recovering meth/​crack addict who likes to break into your apartment or start the building on fire, people who don’t put their dogs on leashes or clean up their dog’s poop, lots of noise from rowdy neighbors, phone calls to the police for domestic disturbance at 2am, a fake emergency maintenance number so you can never reach anyone, phone calls to the office that are not returned, stolen tires, and no one in the office when they say they will be there.
The $ 922.30 excludes washers and dryers in unit, guaranteed parking, lighting fixtures outside, guaranteed delivery of packages, a clean pool, AC in the laundry room, and working laundry washers and dryers.
Needless to say, I’m not renewing in November and will be lucky I only have to go month-​to-​month for December to hightail it out of here.

Welcome to crackville! My car got broken into 5 times over the 2 years I lived there. The owners are total jerks … you can kiss your security deposit goodbye! My AC went out both summers I was there.
Stay away … stay far, far away!

My first aparment when I moved to Phoenix
Pros:
The management was always nice, even thought it changed 2 or 3 times while I lived there. (Then again, always paying rent on time = nice management?)
Utilities included was good, though I am sure it jacked up the rent
With no washer/​dryer in unit (this will be an upcoming con…) there are washers/​dryer facilities on site.
The complex is tucked away behind an office complex and some trees, so it isn’t directly on the street.
Cons:
The first night after I moved in my neighbor had her door kicked in by an angry ex. I’m sure this is out of the complex’s immediate control, but yikes.
During my time here the covering of an entire row of parking became uprooted and collapsed, thankfully not on the side I was parked on.
Overall it was an ok place to live, though when I was finished with school and got a job in North Phoenix I did not hesitate to get out.