Chase Bank

I came in there at about 3:55 pm and asked for a notary. The teller than told me it’s busy and will take an hour since only person is there. Okay fine, no worries. Sat there for about 45 mins left went across the road to get a drink, come back now it’s already been an hour and 25 minutes waiting. Chris is with the same person sitting there talking about sports and random conversation with this guy laughing and messing around. I got his attention and said «hey there, I’ve been waiting here for a while can you please help me and you can back to your conversation» he laughs and makes me feel worthless and says «have a seat I’ll get with you when I get with you». Extremely rude and unprofessional. I was in the process of selling my car and just needed a notary. I have multiple accounts there including my mortgage, and since I sold my car was going to talk about an auto loan. No way in hell that is going to happen with the service I received and I am debating and talking my business elsewhere! Super unprofessional and rude people at that branch from what I have experienced. Anyway I ended up leaving and going somewhere else since it was almost 6 and everything closes.

High school checking accounts here for my kids. They were helpful in explaining it all and making sure my son understood the whole thing.

…there is NEVER anyone at this Chase — morning, noon, night, weekday, or weekend. Considering how crowded NorTerra is, in general, and the fact that I live so close this remains my go-​to bank in the area… even if the ATM is damned near impossible to read in the Arizona sun.

Everyone at this branch is very helpful and courteous :) If they don’t know the answer to something they make sure they do everything they can to find it. The tellers are especially awesome!