Clean Freak

Having a monthly membership for 2 years has been very convenient. The problem with this car wash is often times many of the brush machines inside the car wash or not operating as was the case today neither of the drop down once we’re dropping down. Consistency at a place like this is very important for customers cleaning all of the car when that’s what’s expected is important for customers. Therefore I will be cancelling my monthly membership and finding another one.

I bought a new car yesterday, it currently has 55 miles on it. Went to brunch this morning with a few friends and afterwards they came out and looked at it and looked over it with me as i wanted a few pairs of eyes to go over it because this coming week i am taking it back to the dealership to have whatever is wrong on the body repaired, which at the time there was only ONE thing, which had been documented by myself, and the dealership. I go to get it washed for the hell of it, and came out of the tunnel and pulled up to dry it off and noticed TWO huge gouges out of the passenger sides door panel molding which i know was not there 5mins before. I immediately called over the manager who said there was no way that it could have been done by the car wash because it didn’t match the brush patter and it wasn’t going side to side but up and down, even though one of them was. Even if something got stuck in one of the brushes it couldn’t have been the car wash. There is no way between the 5mins i went from brunch to the car wash i got two chunks taken out of my car that i have had for less than 24hrs, let alone two different scratches caused by two different things. I have been a customer of yours for over 4 years and have never had an issue and the one time i do, your company does not accept any responsibility and is of no help whatsoever. Do not use them, they’re terrible.

I just went through the wash this morning. I’m an out of stater, heads up. I got the $ 12 wash. Everything was good until I parked and got out wipe down the car as it was still wet. There was soap still dripping off in some areas and random spots that weren’t cleaned off. I’ve had an $ 8 wash better. If I’m going to pay that much for a car wash ATLEAST have all the soap rinse off. I lifted up the windshield wipers and there was blue soap dripping off them I have a 2012 Scion tC and opened the back hatch and their was still soap where the hatch was supposed to close, like there wasn’t any water to wash it off there. Oh well still in search of a good wash here.
Overall: could’ve been better for the price as I can probably find a had wash for that price or similar.

Great customer service! Ruben helped me scrub the bugs off my car and joe was super friendly!

It would have been a 4 – 5 star service… the location was great. I was ready to buy a monthly fast pass. I liked the facitity. the detail vacuum station was extensive and awesome.
HOWEVER… I pull u to the attendant and he tells me I am not able to go through due to the roof rack on the mini.
this was an incredible car wash boner killer.
sadly I went to their competitor.

AMAZING Service!!!
My experience at this car wash on Saturday really blew my mind! I recently returned from a road trip to Cali and, lets just say, I killed a lot of bugs en route. I went through the regular car wash but, the swashed bugs didn’t come off. As I was vacuuming my car, 2 of the workers (John? and Daniel) came over and asked me if all was well. I mentioned the bugs and that I would need to go to a «real» car wash meaning and full service carwash. Well, John wouldn’t hear of it. Among other things, he took the time to apply some sort of dead bug removing stuff and sent me back through the car wash for free. By the time I left, my car was SPOTLESS. I have never experienced this level of customer service at any other car wash in town. I will only use these guys moving forward. They have great employees there and it really makes a difference!!!

I’m a fast pass member of clean car freak for about 3 years. I am very disappointed with how the company handle the incident that cause damages to my 2014 chevy camaro and 5 or 6 other cars on 3÷21÷15. My car have dent and line marks from front end fender, driver side door and rear end fender from a cable that was stuck on their brush. Per company policy they are not liable for any damages to my car. According to the employee supervisor that called me. Instead they gave me the Cellphone no., name and license plate no. of the truck owner that they believe where the cable was from. Well all damages are done and my car is on the process of getting fix thanks to my insurance and courtesy chevorlet. To all of you that want their services good luck. As of me my family and friends won’t be doing business with them.

Great car wash! Centrally located, vacuums always work well, constant maintenance. Joe even helped scrub the bugs off my grill, thank you

I’m a fast pass member of Clean Freak, I love the look of my vehicle once it’s washed, the products and machinery. Huge shoutout to Eliah! He’s extremely friendly, helpful, and has excellent customer service skills with a great smile!

I have never experienced better customer service than I have at Clean Freak. I pulled up right as they were closing because my dog had just puked in my car. Not only did they keep the car wash open, one employee in particular went out of his was to help me. Eliah gave me a care kit to pick up all of the vomit and helped me with the car wash. And for a $ 3 car wash it was pretty damn great! I will definitely be coming back to this location for all of my car washes

great experience. Eli was great!

Not only do they have free vacuums, but you can opt for monthly service & get unlimited washes at the various locations. Always friendly service!
This location even has a crevice tool for vacuuming between the seats!

Stopped here after a long (and dusty!) road trip to wash off the rental car before returning it. Very efficient process, even on a busy Saturday morning. Paid for the medium-​level wash, and was a bit disappointed that they didn’t do a hand soaping (as they do at the place I go in SF for a similar price), but still not a bad deal. The free vacuums are a great feature too — super powerful!

Clean Freak and the express pay is the best. Live just driving though. Keeps me motivated to keep my car clean. I can go o my way home from work and the staff is friendly and helpful. I am a Clean Freak!

First off, I’m not expecting stellar results from an automated car wash. However, this location falls short in the automated wash department.
The guys that work here are all nice, albeit trying to make the hard sell every time.
The machine… the mechanism that they use for pulling your car through the line can damage your wheels. The metal rails can grind against your wheels and mar the finish. Ask me how I know. Also, the machine isn’t very friendly with low cars. My car is slightly lower than your average sedan, and I slammed the frame when I rolled on to the wheel-​pulling contraption.
The clean… as I rolled through the line, the left side got beat to hell by the cleaner rotors while the right side received a feather dusting. Again, not expecting a crazy clean car, but at least align your machine properly. Wheel cleaning is laughable, as others have pointed out.
Vacuums were hit or miss. Only about half of them worked and none of them had the abortion force suction that I’ve gotten at the other locations. The air guns are a nice feature though! Make sure you bring your own microfiber towel to dry the car.
Would not recommend this to anyone that respects their vehicle. This place will do well for people’s econoboxes and grocery getters after a dust storm.

I come here every week for past 9 months I pay $ 12 (use to be 10) for unlimited wash. I like it but sometimes the lower parts of the car don’t get cleaned very well besides that I have no problems. I like being a member because I don’t have to wait in line I just pull up to the gate and get beeped right in so that’s nice. car wash is gentle on my Audi I like to take care of my car so if you have a nice ride you like to look good take it here for good wash! I also have plasti dipped parts on my car (rims, door knobs, grill, side mirrors, tail lights) this place won’t take any of it off that’s a plus for you people with dipped cars.

It is nice to get your car washed for less than 10 bucks. Then you don’t feel so bad getting your car wash more than once a month.
Two things l like about clean freak, the first thing is that the service is quick and the second thing is that you can be done with your car wash and vacuuming your car in 10 minutes.
Unlike the other car washers, you are waiting for more than a half an hour and the price is twice has much has clean freak.
Thank you Clean Freak for making it easy to get a car wash!

I stop here couple of time to get a quick car wash or just vacuum my car, the price for a wash is good and they also offer where you pay a month and you get unlimited car wash. Most of the vacuums either dont work or missing, but its free vacuum, which every other car wash have.

3.5 stars, rounding up.
I joined the special $ 15/​month for unlimited super duper special cleans.
I like the speed and convenience, I like the free vacuums.
Not thrilled that the dryers don’t dry off the back of the car.
Easy enough lesson — I now bring a towel and glass cleaner so I can finish drying the car and shiny up the windows.
So far, I have been taking great care of the new car and washing it weekly — but even if I slack off and only do it twice a month, it’s still a great value.

This is my new go-​to car wash. It’s easily accessible on Camelback Rd. and it’s usually not crowded — except after a dust storm, when the queue can try your patience a bit. The guys at the cashier counter are always friendly and the whole wash process is fast. I usually get the $ 3 basic car wash and it gets my car really clean. There are lots of free vacuums to use after the wash, and I like the design of the vacuums here: compared to those in other car washes, these are easier to handle, the hose doesn’t get tangled up and the suction head neatly plugs into its port without your having to wind up the hose on a hook after.