Danny’s Family Car Wash

When there are still visual dirty spots on the outside of the car means it’s a bad job. Last time using that car wash.

While Danny’s wasn’t always perfect, Jackson’s, the new owners and the new brand Danny’s locations are operating under is considerably more consistent at delivering a mediocre car wash experience. I’ve been using Danny’s for years, mostly at this location and am sitting on a couple year’s worth of pre-​purchased washes and was happy to see Jackson’s would be honoring these, though after my first Jackson’s experience with a two week old car, I should have known not to come back.
The wash job was ok, but the interior wipe down was subpar at best and had me questioning what the guy in the car was doing all that time seeing how 50% of the surfaces weren’t touched. Of course nothing was as bad as the smell. Yes, the smell. Danny’s used to leave my car smelling fresh and clean — not with the ‘new car’ fragrance that I always passed on, but from the products they use on the interior. As soon as I got in my car and started driving away I felt like Jerry Seinfeld trying to identity the offensive odor left in the car from the valet. It was like BO, dirt and cheap cologne. I’m thinking that maybe the guy finishing the car was sweaty and that it would dissipate. It didn’t. It took about two weeks of airing the previously new car out, plus a few applications of some odor eliminator product to the interior to get it to go away. All I could think was that they used the fragrance or something and that it was stinking.
About a month later I was in the area and decided to give them another go. I told the guy up front what happened on my last visit and stressed NO FRAGRANCE which he then stressed on my window making it totally idiot proof. Wash was great, interior was fully wiped and looking good, but when I got back in the car IT STUNK AGAIN. I then started sniffing my car and it was the leather and vinyl surfaces that stunk. I then stepped out and smelled the rags and product they had been using and IT STUNK! I then had to go through the destining process again, though this time I was able to reduce that time quite a bit by cleaning and re-​cleanng the leather and vinyl surfaces.
That same week a client was complaining about the same smell and then an employee did as well, so I was comforted in knowing it wasn’t just me that I hadn’t become a smell snob. They were both however quite happy to get my recipe for deodorizing their cars. As for me, I haven’t been back since and have been using another local car wash with no issues or smells.
My advice, avoid Jackson’s at all cost and if you are going to roll the dice, take a whiff of the products they will be applying to your vehicle before you’re stuck with it.

I have gone to Danny’s for years and have always been pleased however last month I had them wash it a second time and still left with a dirty car. I’m looking for a new place.

I was here yesterday I came in at 5pm and left at about 615. It was the best 75 min car wash I have ever had. Clean and mean along with a nice afternoon nap while waiting. Next time I will drop my car off for the afternoon.

What an absolute mess! I came in for a detail and left with a… dirty car! My car was infinitely more dirty leaving than when it came it. After having my carpets shampooed I entered my vehicle and it smelled like dirty water. DO NOT GO HERE!!!

Heard from a friend that she waited an hour and a half for a basic car and wash and when she complained she was told «Too bad. I won’t over staff like Danny did. You better prepare that it will take that long or more in the future.» Such attitude from the manager. DO NOT SUPPORT THEM WITH YOUR HARD EARNED MONEY.

Bring the illegals back. At least they know how to clean a car. Don’t know what happened to this place but doesn’t seem like they care about the inside anymore.

Super slow and there is no rhyme or reason as to when your car gets wiped down. NEVER coming back!

Payed 16 bucks to have it washed. Outside looked shiny like usual however, my trucks mudflaps had dust on them where they didnt reach with rag, crumbs left in center console and suface dust left on dash. Wash manager or whoever in a white shirt explained that to get all the dirt out i need to have the interior detailed for 30 $. They only «quickwipe» it.
Heres my complaint. If you truley used a damp rag to wipe the dash why is there crumbs in the center console, and the dash covered in dust? Im not askeing for the interior to be detailed im asking for the interior to be «dusted and vaccumed» like they said it would be.
Oh and when i pointed out the crumbs he picked them out by hand like that would be good enough.
I rarely complain about carwashes. But if you say your gonna wipe it… Wipe it!
For 50bucks a wash and clean i might as well have a mobile detail come out once a month and full detail the entire thing for $ 120!
Would have been more than satisfied if he justntook it around to the wipedown station and had them re clean the inside.

Over an hour and a half for a car wash… Much better things to do in Phoenix to do than washing my car! Not coming back here!

I am extremely disappointed with my service. I had to go in twice, because they did a poor job. I got the 200 $ service– wax + details, etc and when I went t check my car, the inside was dirty, from where they touched it (my car has cream interior), my rims were dirty, right now I still have my windows dirty, because they rushed –after 1 week. The wax is fantastic, it made my car look brand new. but the rest, to me, it was not worth it. It seems like since the ownership changed, everything is chaotic, they have no idea what the hell they’re doing. Either the owners are incapable of this business, or they need to reconsider hiring people that know how to fucking wash a damn car. I can do a better job myself.

DON’T WAISTE YOUR MORE OR YOUR TIME!
Been awhile since I made a stop in at Dannys/Jackson’s Carousel Car (ONLY) wash.
Be comforted to know that if you take your car in with a dirty interior you will get it back exactly the same dirt and all!
Manager on duty this morning did not see anything wrong given that I only paid for the $ 16 «Works» car wash. Offered to let me wait in a line of 8 cars to send it back through to the same people that did horrible the first time.
Find another option. I am sure a High School or Church fundraiser would do far better.
Apparently no one at Danny’s/Jackson’s cares about Unilocal reviews because the complaints in the last WEEK are the same with no change.

It doesn’t matter if u show up 30 minutes before they close, you shouldn’t have to deal with smart ass attendants who call you «big guy» and make u wait in line when there are open lanes. You also shouldn’t have to watch the kids yelling and screaming at each other, almost fist fighting, while waiting for your car to get wiped down. Who’s running this circus? This place is doomed! First Danny’s and now this! Ridiculous!

I was highly disappointed with the car wash I received today. They did a bad job. The back of my car was covered in water spots and the trunk area was not touched. I do not need them to clean the trunk, but when I have had my car washed in the past the area around the trunk is at least dried so water does not drip out of the crevices when it is opened. They did not touch that area, it was full of leaves.
There was also a guy there that wanted to replace my windshield very badly and I had to tell him no five times before he left me alone.
Another customer was dissatisfied with the condition of his car after it had been washed and he asked to talk to a manager. The person the was working on his car said he did not know where the manager was and did not have time to find him.
I will not go back.

They consistantly lie about how long it will take. I needed my carpets vacuumed due to tons of dog hair. I ask how long it will take, they say 20 – 30 min. I say, but theres alot of hair… They say, maybe 30−45min. Here I am an hour and twenty minutes later. The place is empty. However the person cleaning my car seems to be working very hard. So I just wish they would get the hustler at the front to not promose what cannot be delivered.
If you tell me it will take an hour and a half, I’m fine with that, but don’t lie.

Wish I had read the Unilocal reviews prior to going to Danny’s for a wash. I just wanted a wash and was talked into pre-​paying for a detail by Caleb who assured me that they would be able to remove some glue that had melted from the door strips onto the paint. (Yes, I did tell Caleb that this was glue.) I really didn’t care about getting the car detailed, but the thought of having the glue removed was enough to get me to pre-​pay for a detail.
When I went back a couple of weeks later for my pre-​paid detail, I was told that the detail I had paid for might not be able to remove the glue. I would need a $ 200 upgrade to assure the glue removal. I asked for my money back. A manager came over and told me that they would give me the $ 200 upgrade for only $ 50. Warning bells were going off, but I really did want the glue removed. I paid the additional $ 50 and left the car with them for a detail.
When I went back 4 hours later, not having received a call that my car was finished, I found that the glue was still there and the hatchback handle on my car was broken. (They could not figure out how to open the hatch and must have broken the handle in the process of trying. I discovered that it was broken when I showed them how to open the hatch. Of course, they denied breaking it.) I asked to speak with a manager. After waiting 10 minutes for a manager, one of the employees said that he would work on the glue a little longer, so I went inside to wait. Oh, he got the glue off all right, and some of the paint as well. He told me that the glue had eaten away at the paint. Maybe it did, maybe it didn’t — at this point, I had lost all faith in them. I never did get to speak with a manager.
To top all of this off, a couple of days later when I was picking up some take-​away, the gentleman who brought out the food noticed that the hood to my car was unlatched (i.e., open). He kindly closed it for me. Needless to say, the only way that this could have happened was that the detail crew at Danny’s must have left it open. What upsets me the most about this is that they promised something that they could not deliver, which is what caused me to pay for a service that I was not originally seeking.

Very unimpressed with this establishment on many levels. My experience is too long and drawn out for me to explain. I’ll simply state that no one seems to know what’s going on, there’s a lot of employees standing around not willing/​wanting to help, and most of them act like you’re a nuisance instead of a paying customer.
I’ve heard other bad reviews, but I’m one to make an opinion based on my own experience. This is one I should have skipped.

I go here often because I always get free basic wash coupons. However, if there was another good car wash in Scottsdale I would totally go there.
I find the employees to be rude and not very professional here. They always try and sell you additional upgrades when I just ask for a basic wash. Plus when you say ‘no’ to something they reply «are you sure»?
It does take awhile for the cars to get washed. And I’ve always had problems with marks still on the car when it’s «done».

I went once before and my wash wasn’t very good, but I’m always willing to give a place another try. Big mistake, my pictures speak for themselves. I’m completely dissatisfied and honestly could have done the wash/​inside better myself. Thumbs down!

I’m a long time customer of Danny’s, so it’s with a bit of a heavy heart that I write this review. Danny’s financial problems are well documented. Further, legal prosecution of managers who knowingly utilized undocumented workers was national news. Have these issues had an impact at the customer level? Sadly, the answer seems to be yes.
On this particular weekend morning I was delighted to slip to the front of the vacuuming line without waiting. First in line on a weekend! Never happens! I’ll be in and out in no time, or at least that was the thought. I opted for the usual, The Works, and wandered into the waiting room. A room that use to be full of merchandise, but that now is pretty much empty. Paid, receiving the usual discount, then waited. And waited. And waited. Over half an hour despite no one in front of me in line.
When my car was finally delivered, I had to ask for some additional wiping for spots missed. Then I drove away. With my wipers on, my turn signals flashing, the radio station changed, three AC vents closed — just about every car washing pet peeve possible. I could not help but think of all the hard working undocumented guys who no longer work there. The ones who did great work for little pay, thankful for the opportunity. Such a shame.
Allow for a little extra time if you do go to Danny’s to get your car washed. Also pay attention to discounts. A sign summarizing them is posted behind the counter. A three dollar discount for students and teachers, any time, is particularly nice.