Danny’s Family Carousel Car Wash

Definitely one of the worst car washes I’ve been to. I paid 79.99 for a detailed car wash and this is what was left… See picture of cupholders

I hate this location, always jam packed, they do a marginal job and the ticket writers go for the hard up sell.
This is one of the older locations so the facilities are due for a remodel.
I have a Danny’s yearly pass so I go to all the locations, I definitely avoid this location.
Meh. I’ve experienced better.

Poor ethics on their part. Sergio promised to get me out on time for a detailing work which I paid 228 dollars. The job was incomplete at the time I had to leave which was 20 minutes later making me miss an important appointment.
I suggest they are honest with their customers, for many time is valuable.

I knew this place is expensive, but went there anyway because I felt I could trust them. NOT. I paid $ 105.00 PLUS TIP, for an oil change, car wash and filter (which I probably didn’t need), and I guess they didn’t feel that had ripped me off enough, because afterwards I went to cash in my $ 15.00 winning scratch-​off lotto ticket and it was gone. Fifteen dollars isn’t a fortune, but it’s the principal of it all. It’s stealing and that’s the bottom line. I will NEVER go there again, and I will tell everyone I know what happened so they won’t go there. Every time I think about it, it irritates me (to put it nicely) — I wish I had called the cops. Seriously. Anyway, just a piece of advice — DON’T GO THERE.

Terrible place! Do not go!
Tried to sell me an air filter and my car is brand new. Guy gave me attitude when I told him no and tried again to sell me the filter. I cut him off mid sentence and said no again. I could not find iPhone speakers after the wash, later that day, and am positive one of those dudes took it. This place is bad bad bad. Never go here.

Lame, I paid $ 80.00 for an oil change and upgraded to the VIP car wash for $ 7.00. The outside of my car was nice and clean, but the inside looked like they just ran a quick vacuum through it. I don’t expect it to look detailed, but if something as simple as wiping the inside of the door handles or vacuuming the seats is that hard for you to do, then I definitely am not spending the $ 200.00 with you to get it detailed. That’s the last time I go there. OH! And my car gets oil changes every 5,000 miles with synthetic oil, and they always try to trick you into getting more oil changes by putting 3,000 miles until your next change on the sticker.

If you’re looking for great honest service, this is definitely not your spot. I went in on my lunch against my better judgment which told me to go to my mechanic for an oil change but I was in the area and needed a wash too.
I was sold on a higher quality of oil and $ 10.00 extra for inside wash. The wash was pretty decent and they got me in and out fairly quickly.
My biggest complaint would have to be the fact that the guy told me my transmission fluid was really bad and needed a flush and both my air filters were gunky. Being that I just bought my car used with 30,000 miles on it, I gave the guy the benefit of the doubt and agreed.
It wasn’t until reading the reviews that this is common practice and seeing for myself when I was on my way out the door that this is indeed, one of their tricks to get you to spend more money. They take out a little fluid sample box and show you this is what «your fluid» looks like, and this is what it should look like. It wasn’t until I was leaving that I decided I had seen enough.
A woman who was getting an oil change like myself was called up to the counter where the same «tech» that had talked me into a transmission flush, saw that I was nearby and proceeded to explain in a hushed voice to this unsuspecting woman that her oil was bad. He even used the exact same sample box as he did in scaring me into spending an extra $ 80.00 on a transmission fluid flush telling her word for word what he told me.
Now, maybe I should have done my research beforehand, but I also do not think that it was fair to take advantage of someone in this way. I am glad to purchase service where it is due and even happier to reward a business for doing a great job. That said,
I do not believe anything about this place was honest. From the shady double name or alias of «Jackson’s» and their salesmen technicians, I can say I will never be returning to this place.
I hope that no one else falls victim to this pitiful scam.

Jacksons/​Danny or whatever you call yourselves now, let me give you some advice on washing my car:
1. When the sales person writes HW on the window, it means Hand Wash. It doesn’t mean pull the vehicle into the machine wash. And when your little man is notified it’s a hand wash, make sure he doesn’t lay on the owner’s horn to show his obvious displeasure.
2. VIP wash means using a vacuum where you use the built in suction to take debris off of the carpeting. It also means dressing the interior and cleaning out the cup holders, just like the nice salesman said.
3. Don’t ever have one of your finishers pull a car up to two inches away from the car in front, and have your employees laugh about it.
4. You should hang around the waiting area and pretend you are a customer. Most people there are only giving you one more chance. I’m not.

Came in to get my newly painted car detailed. Told the guys it was newly painted to be careful. since they are yes people just to get an upgraded carwash the guy said no problem we will take care of it. Long story short when I went to pick up my car there was a huge chip on the bumper. Brought it to their attention. One manager said he didn’t want to deal with me, was extremely rude and walked away. The assistant manager said he wold give me a few free car washes. (Come on) not to brag but I drive an Bmw M5 and it cost just a little more then just a few car washes to get it fixed. The guy game me the keys and said have a great day we are not doing anything about it.

For the car wash on camelback and 18^th st
As many people have stated below, the wait could improve, yet you must remember some of us are getting a full car service all in ONE. I usually don’t post reviews because I feel that one experience shouldn’t really matter, however mine started horrible yet the manager at the interior and servicing was able to switch that around…
After being told by the sales person at the beginning that my overall stay there would only be about a 2 hour wait I then proceeded to leave to get some shopping done. when I came back after about 2 hours. I asked for an estimated time. was told there was 4 cars ahead of mine (45min per car) and once my car started to get worked on it would take another two hours… in which I completely APPRECIATED the honesty. I then decided to move my date of service as that was an option, however my car was way too messy on the inside and the nice manager who didn’t argue with my complaint worked on my car HIMSELF. That shows ALOT… maybe they should pay their managers and employees MORE.
As a corporation you must remember your employees work as hard as you pay them and as hard as their energies allow them. Don’t bitch and complain to your employees if you are NOT DOING your share as a corporation!
I’m only giving you guys a 4 star because of your interior servicing manager who was very nice and showed he cared to get me back as a customer. I do feel embarrassed and apologized to him for acting like a bitch, however my time, your time, everyone’s time is valuable.

I’m not sure what I paid for here. For $ 15 it looks like all they did was run my car through the wash and mess up my seat settings. I couldn’t see any evidence they had vacuumed and the dash wasn’t even wiped down. I ended up going to Walmart and buying a $ 3 pack of Lysol wipes and getting my car clean on my own.
I tried Danny’s because it was right by my house, but I will be looking for a different car wash place. The kids cleaning the cars weren’t friendly and there was only one girl running the cash register and the line was out the door. I feel like any manager with half a brain would know better than to have one clerk at a car wash on a sunny Saturday morning. They probably could have used three.
When I went to leave, I got in the car and was putting on my seatbelt. and the kid cleaning the car behind me HONKED at me. I hadn’t been in my car for more than 20 seconds! I know they’re trying to keep things moving, but come on, at least let the girl who just tipped you for doing literally nothing put on her seatbelt!

I wish I could give them zero stars… I’ve been a customer for 3 plus years since I moved into the area. I’ve never had an issue until last week when they broke my side mirror and then tried to tell me it was loose before they washed my truck… moved the compliant up the food chain, as the Manager at this location Armando, wasn’t going to tell the truth about what happened. If you have any issues, I’s skip over talking to the manager at that location, as Armando won’t do anything, but give his GM a call — here is the number… 602−672−4080
The GM called and explained they aren’t responsible — Guess I’ll be finding a new place to have the truck washed. I’d recommend you not get your car/​truck washed there…

People are very rude! I was told for an extra $ 100 when can buff out all the scratches and it would look like a new paint job… no wonder this place has a bad rep!!! I had to give it a rating

Came here for the works wash and thank goodness I had a free voucher cause I wouldn’t dare pay 16 bucks for the crappy job. Doesn’t even look like they vacuumed the backseat and there’s a weird white residue all over the inside. Pissed I even tipped the guys who think this is acceptable. Never again!!!

I had a fairly decently clean car to begin with, I brought my car for a few touch ups, my trunk the back shield, and the grill for bugs, and dash/​cup holder area.
My car was parked for 10 min before I asked when they would notify me it’s was complete. They had a system error, and refused to honor my groupon. I was advised to contact corporate. After 20 min on hold the girl who answered indicated someone would call me back.
I asked about my car, the agent went outside and then came back and indicated it was done.
The bugs were still all over the grill, cup holders and dash hadn’t been touched, car was clearly not vacuumed, neither was the trunk. The service agent immediately went to wiping off the bugs, as I became more and more upset about the poorly rendered car wash. I went inside and asked for a refund. A gentleman told me I was just upset because of the groupon. I continued to advise it was the half hearted car wash that had me upset. To which he continued to rebuttal that I was just upset about the Groupon.
Another associate took me to the car to find our what was wrong. I pointed out the various items and he indicated he would fix the situation. I ended up waiting near the detailing crew, who didn’t hide the use of profanity. They we’re shouting insults to one another. Not the most professional display, even for a car wash.
Eventually I got my car, still not vacuumed thoroughly and left. Safe to say after coming sporadically (as needed) fire 7 years, I’m fine not coming back to Dannys with the hit and miss service and bad car washes

Since my last review, the sales approach thing got a little better, but the service itself got worse! What is going on?! I mean, I know it is like an oven outside and you have to work in this heat, but that doesn’t mean you should treat our cars like crap. What did the car do to you?! If you don’t like to work outside or clean cars, you can always get another job!
I mean most of us work for a living. We also work for a car too so a car is our pride and joy– we bought it, we earned it.
I have no trust in Danny’s to make sure that my car will be well taken care of.

Only reason I come here is because I get $ 5 off the total before 9am on Sunday. This recent experience, they forgot to clean the dashboard (dust, dust and more dust) and I almost drove off with the marker of my wash on my windshield?! Those are the two most important parts to clean after a car wash!!!
If I didn’t need to come here, I wouldn’t. Plain and simple.

I used to frequent this location — I think I’m pretty much done.
I guess now that the illegals who actually took pride in their work and had a spring in their step are gone, it truly is «bottom of the barrel» employment.
Look, I have tattoos. I date men with tattoos and piercings. Some of the people I love the most in this world have significant alterations. However — creepy dude with the craptastic jailhouse tattoos covering a good portion of his face as one of the first employees I interact with? No thanks.
Everyone looking miserable, as though they hate what they’re doing and move at snail’s pace to do it? No thanks.
And I’ve seen the sign for years that there’s an upcharge for «large» vehicles. And when I had the Infinity QX4 for many years, I was never charged. (I figured it was for Suburbans and Expeditions and the like.) Well, I now have a Nissan Rogue. Which is smaller than my QX4 was. And l was charged for the oversize vehicle.
Mediocre at best wash done by creepy people who take no pride in the job they do that I get overcharged for?
No thanks! I’m done.

Here is what I can legally say:
My brand new truck went in with flawless factory chrome wheels. My brand new truck came out with a chunk taken out of the factory chrome wheels.
Also, they didn’t dry the thing — I had the attendant come back twice to dry it but gave up with water spots on my car.
The manager, Andy, will most likely raise his voice to you and deny responsibility for the damage you receive, if he treats you the way he treated me.
I have been going to this car wash for years, and it has usually been nearly flawless. Now the one time something bad happens for me there, they stand behind their «flawless reputation» and, in the words of their manager Andy, they are perfect and all the others who have said they damaged their vehicles are wrong… Strange.
I am waiting for the general managers response.

My husband took my car here for a basic full service oil change for $ 32.99, but apparently that doesn’t include the oil (an extra $ 3) or a filter (an extra $ 5) so really a full service oil change is 40.99 if you want oil and an oil filter included in that oil change. For that price I could have gone to a real lube joint and gotten good, synthetic stuff.
Oh, and the Works Car Wash didn’t include vacuuming out the handful of crushed pretzels that my toddler had deposited in the door handle of the backseat. How on Earth did their employees miss that? Or maybe vacuuming out ALL of the stuff in the car is extra? Yep, that must be it. My husband just wasn’t approached by the standard pushy employee selling the ‘extra’ service of having ALL of the debris and crumbs vacuumed out of the car…
I think we’re done with Danny’s. The pushy upsell and then overpriced, crappy results seems to be a recurring theme with them.