Discount Brake Tune ‘n Lube

This place is great. Honest, trustworthy, and reliable is how I would describe the staff. I would highly recommended!

Went in for maintenance check they said it would take 30 – 45 min well it took a bit longer and when I told joe that I had to leave since it was close to picking up my son from school he got bothered and told me I should have told him.

This shop is incompetent-​DO NOT TRUST THESE PEOPLE. Ive lived in the neighborhood for several years and decided to give these folks a try, what a mistake. The $ 19.95 oil change turned into 32+ and then i was lead to believe my wife’s car needed a tune up, several fluid replacements etc… I told them no thank you (as i was only getting an oil change) went home and consulted the owners manual to learn the services that had been recommended to me weren’t due for another 15,000 miles.
I will never go back and promise to spread the word throughout the neighborhood of this shady establishment.

Price is not as advertised rather just a gimmick to get you in the door. You would be better off purchasing the supplies and change your own oil than going here. Also, most newer cars use synthetic oils and don’t a change every 3k (more like 5−10k) like most places will tell you to get you back sooner. Of course they said all other filters were dirty and needed to be changed as well. Go figure. Shop around and do some research prior to going for a «quick cheap» oil change.

Was a satisfied customer for 5 or 6 years, but then came a dramatic change in the fall of 2014. The shield beneath the engine of our Lexus came loose. They reattached it. When it came loose again, I had them remove it. In so doing, they failed to secure the shields in the front wheel wells. Both came loose and were shredded by the tires. They cut out the shredded parts, leaving two gapping holes.
But this is about our Camry. On 9÷25÷14, they replaced both front axles and the valve cover gasket. On 10÷31÷14, they replaced the oil pan gasket assembly. On 12÷29÷14, the car was leaking some kind of fluid. I figured I’d better get a second opinion, so took the car to Johnston’s Automotive on 24^th Street. They put the car up on the rack and couldn’t believe the «shoddy» work that had been done. The left front axle was spewing transmission fluid, the newly installed oil pan gasket was cracked and the pan itself was dented, but at least it didn’t leak. A number of bolts were missing. The valve cover bolts were just sitting in place but not tightened. Also missing were the exhaust hanger bracket and cotter pins to the tie rod.
I took the car back to Discount Brakes that day and showed them the «laundry list» from Johnston’s. The manager said they would make it right. A week later, they said the car was ready. I took it back to Johnston’s for a post-​mortem. They showed me that two bracket bolts for the wiring harness were still missing and that nothing had been done to the oil pan gasket. They said putting in a cork gasket is the cheap way and that silicone is the proper way. There was nothing in the way of an explanation, nor an apology for the shoddy work done by Discount Brakes, leading me to believe that this was not an uncommon occurrence. Obviously, I won’t be back.

Came here for an oil change and waited over 30 minutes when they took me right in and then they charged me over $ 30 for a $ 12.95 oil change. By the time I walked out the door I ended up paying over $ 40. I will never go back again.

Inquire on discounts and they’ll hook you up.

Beware, the price is a rip off. States $ 19.99, but if you have a different brand of oil, its actually 2 times higher. $ 40 for non synthetic is a rip off. Yes the place is clean, but times of waiting are busy as well. Walking in, there was 1 other person there. And the wait was still 45 minutes with only one other car in the garage.

Good work good prices for service to my lexus and porsche. I don’t know what all of these ppl are talking about that the prices are high. They are not.

They are a rip off ;; My 86 year old dad went in there and they tried to tell him he needed new rooters on his disk brakes and they wernt scored and had never been turned;; when he wouldn’t bite they all the sudden were able to turn them. They told him his booster was no good and if he would fix it for $ 1100 right then they would do his rear brakes for free. He said no and we got the minor vacuum leak fixed the next day for 150 by reputable garage;; Con artists waiting for some one dumber than my 86 year old dad. I know cars and these guys tried to rip off old man but he was too smart for their con

Horrible service, what a bunch of con artist. I highly recommend staying away from this shop at all cost! If not expect to be ripped off.

If I could I would give them a big fat ZERO!
Our first experience was actually ok, and that’s why we returned to them a second time. My husband has a ’73 Ford truck, and its hard to find a place that doesn’t overcharge us for little things here and there.
We had to get the brakes replaced in the truck and being the thrifty shopper that I am, I called around to several places to compare prices. And yes, Discount beat everybody. So we went ahead and let them replace the brakes. We dropped off the truck in the morning and they said it’d be ready by early afternoon. They call us a few hours later and tell us the truck is ready, so we head out to go pick up the truck. Turns out that they were NOT ready and needed an extra day to finish up. Although slightly irritated, we left without a fuss. The next day they call and say the truck is finally ready to go. We pick it up, and the truck doesn’t start. We had JUST replaced the batteries in there too, so it didn’t make sense. We ask them to check everything, and they told us nothing seemed to be wrong, so we took their word for it, asked them to jumpstart the truck, and we left. Well… later we find out they broke our brake switch, which makes the brake lights stay on, which drained the truck’s batteries. We had just downed close to $ 1400 on all these fixes, and to fix the brake switch it’d be an additional $ 70, so we just told them to go ahead and fix it. They fixed it, and jumpstarted our truck one more time for us.
Since our truck wouldn’t start on its own, we took it to Big O because with our other cars they had always done a great job (even though it is a little higher than some places) and I was tired of dealing with Discount. There they checked out everything in the truck and told us that the batteries were completely dead and the alternator was destroyed. And to top it off, the brake switch was STILL broken. You would think that Discount would tell us all of this, right?!
We just got our truck back from Big O and it has SOOO much more power now and runs way better. They were quick and efficient and the staff were all very knowledgeable and nice, a complete opposite of the staff at Discount.
I would highly suggest to AVOID Discount. Sure, they do oil changes pretty well, but anything more technical than that they will RUIN your car. I’m going in today to speak to the owner and give him a piece of my mind!

Where do I start? They checked my front and rear brakes and didn’t try to sell me more than I needed-​which was a $ 44 cleaning and adjustment. So, that’s a plus.
Then they diagnosed something else AND quoted a cheaper price than other places. Another plus.
So, they call me after 5 on Friday and tell me it’s ready and I can come and get it. I show up at 10:30 the next morning, pay for it, and THEN Jim says that all that’s left to do is for them to test drive it. Is he serious? BIG negative. They told me 15 hours before that it was READY. I say that I need to go to work and I need the keys. Okay, thenJim covers up a sheet of paper and wants me to sign it (this is after I have already paid in full) I ask him what it is and he starts to fumble. I take the sheet out of his hand, and it’s a release and permission that is very different from an authorization for work to be performed. I read it twice and tell him that I’m not signing it. Why would I sign ANYTHING that makes no sense? So I leave with my keys. End of act I.
Act II– It’s several hours later and a friend and I go to pick up the vehicle.
To start with, the steering problem that I paid almost $ 400 to fix, well, it’s not exactly fixed. More like improved. The jury is still out on this. I will update more thoroughly later. Ready for the REALLY BIG DEAL?
I start to smell antifreeze. I start to get really hot. No big deal, I’m a block from home, although it is confusing-that’s not a problem I’ve had before. I park, and suddenly there is a geyser! A flood! There is water SHOOTING AND SPRAYING EVERYWHERE.
They never put my radiator cap back on after pressure testing my cooling system.
So, I haven’t called them yet. Waaaay too angry. If they give me a gallon of a good brand of antifreeze and a new radiator cap, I MAY forgive them.
Meanwhile, the search for a mechanics shop goes on…
Act III — -The next day (Friday):
I decided to have AAA tow it to them. Jim gave me a little flack/​backtalk when I told him that for all my trouble, they needed to bring the truck BACK TO me when it was refilled and had a radiator cap in place – I only live a mile and a half away. So, next morning (Saturday), I call and find out WHY it’s taking a whole day to refill my radiator and put a cap on, and I speak to Chris. Apparently Chris is above Jim.
Discount Brake Tune n’ lube flushed my radiator, refilled it, put on a new cap, DELIVERED the truck (DARN TOOTIN’!!) and then Chris told me to bring my other vehicle in for a complimentary oil change for my trouble. probably because the truck had been done for AGES and JIM DIDN’T call me.
As I said to CHRIS, accidents happen. It’s how a business redeems itself that matters. Jim doesn’t get my vote here, but Chris does and MAYBE Discount as well.
Refer back to this review later to see if my complimentary oil change goes off without a hitch. For now, 3 stars.
:)
Turns out that my power steering ISN’T fixed, and they charged me $ 368 plus fees and tax for something I didn’t need. I’m not going back.

beware: $ 20 oil change becomes $ 42 when you 1) specify name brand oil and 2) they tack on a $ 7 labor charge
Who the hell ever heard of an oil change price not including labor???

As a woman who owns a «mature» vehicle, I’m always wary about paying too much for a simple oil change and being taken advantage of financially when I bring my car in for service. Because my green beauty is on the elderly side, I typically wait for a coupon to come in the mail for a cheap oil change since I don’t want to put any more $ into her than I already have. So… when the coupon fron Discount Brake Tune ‘n Lube came, featuring oil changes for only $ 12.95, I made my long overdue appointment. I should probably mention that the coupon also included a FREE (that’s my favorite word of all time) tire rotation.
When I spoke with the owner/​manager, Joe, he seemed very pleasant and also answered some questions I had about my driver’s side brake lights that were out. When I arrived for my appointment a few days later, I walked right in without a wait and was greeted in a very friendly manner. While an hour’s worth of labor can cost upwards of $ 90-​$ 100 for repairs like changing the car’s bulbs, Joe only charged me for 20 minutes of service! After all was said and done, my oil change, tire rotation, light bulbs and service were only $ 65. Had I taken my car elsewhere I have no doubt I would have paid MUCH more. Now that I know that Discount Brake Tune ‘n Lube (DBTNL) also features coupons on their website, I am never going anywhere else for an oil change. My car and I will see you in a few thousand miles, DBTNL!