H&R Block

This is the worst tax preparation services company that I’ve ever been to. They charged me about $ 200 to do a 1040 easy application, they stated that that my application was a 1040 A application in The middle of completing my application. My application should have been a 1040 easy. And I should never have been charged $ 200 to prepare my taxes. The text preparer did not tell me which application she was going to use or how much it would cost until she had already completed the application. This company is way overpriced and they don’t inform their customers and they don’t work with the customers and I filed a claim with corporate and received no phone calls back and no resolution to my dispute. I will never be going to H&R Block again to get my taxes prepared.

If I could leave a negative star I would.
Went here on March 23 to have an Amended tax return done. What should have taken 30 – 45 minutes took over 2 hours.
And let me state the length it took was not due to my amended return but according to the person doing them the «new» software. All that needed to be amended was getting an education credit. After her «consulting» another rep there she still took forever. After finally getting it done (or so I thought and paying for this service) I received a letter from the IRS that I now owe a very large amount of money. I immediately called this office which is now closed (ONLY OPEN from January-​April) and was directed to another office. After explaining the situation, I now have to drive to another office further away and have them REDONE as the first person didn’t do anything correct AT ALL! This new person who has to amend the amended return doesn’t even understand what she did as nothing was correct.
HORRIBLY DISAPPOINTED.