Hampton Inn Phoenix-Midtown-Downtown Area

Great location and well-​maintained hotel.
Windows that actually open were a surprise perk.

It’s a great place, Hampton Inn is never a bad place to stay. I especially love the breakfast attendant, Beverly. She’s a sweet lady that loves her job and is an example of what any employee should be like. Other than that the place is always clean and they have complimentary necessities if you ever have your moments where you forget something. The only negative this is that it is by a hospital so sometimes it can be a little noisy.

What a great place especially if you are visiting people at St. Joseph’s Hospital. The place is very clean the rooms are nice the staff is really helpful in the breakfasts are actually really good, the waffles are great. The manager, Chuck, is a great guy and super helpful. If you’re a diamond elite member you also get dedicated parking spots upfront which is a nice gesture. Anyway I stay here almost a month and it was a very pleasant experience as far as hotel experiences go. Also if you’re looking to stay someplace near St. Joseph Hospital or the Barrow neurological institute this is the place there’s not any place that’s closer than this the other hotels that advertise access to the hospital are a bit of a walk I suppose it’s not too bad but when it’s 110° outside being right next store in less than 90 seconds from the elevator into the facility is the way to go.

Perfect location for access to St. Joseph’s hospital and/​or St. Joseph Surgery Center. Close to food & walgreens. Friendly front desk staff, friendly breakfast staff, everything was great!

This is probably the worst excuse for a quality hotel I’ve ever had to endure. The carpets are worn to the floor. The room is laid out so you can only watch tv (which is worse than rabbit ears) from the bed. The hot tub is a one person small bath. And I got a call at 9:30 to «remind» me that the rooms are no smoking? If i was, how did they know? If I wasn’t, why a 9:30 p.m. call… 9:30. P.M. At almost $ 200 a night, NEVER AGAIN. Stay away… FAR AWAY.

Meh… In the ghetto of Phoenix. Rooms are dated. Over priced as most of the Phx hotels are becoming. Rooms were clean enough and staff was basic. Won’t be my first, second or third choice next time around. I would rather drive to the east Valley or Glendale than stay here again at the $ 189 rate.

On vacation with my wife. My stay has been mostly positive:
Within 30 minutes of checking in the front desk called to see if we were okay with the room. This was a nice touch. Actually, the staff had been very helpful especially with car directions. Kudos.
The next morning the water in the shower barely went down. I called the desk to see if the tub could be repaired, and if not, could our room be changed. I was told there were no available rooms but someone would checkout the tub/​plumbing after 9am. Also, the heater makes the loudest sound I have heard. Not conducive to sleeping.
Breakfast: rubbery mini omelets, sausage and potatoes. Hey, it’s free. Actually, it’s not free as the price is included in the hotel rate. How about some salsa and we can upgrade the taste to a Spanish Omelet. Very Decent coffee and supermarket type pastries.
The bed was extraordinarily comfortable and the hotel clean except for stall 3 in the men’s room on the first floor. Somebody blew it up. Any guest missing an organ? Horrible.

My wife and I were traveling back from Texas going home to California when our car broke down. We had AAA bring us to the closest Hampton Inn. They were able to accommodate us and as usual we had a wonderful time. Tiffany and Andrew at the front desk were great. Thanks.

Stayed here due to walking distance to my Mom who is at St Joesph’s hospital. Staff were very helpful. It is hard to focus when you are dealing with the stress of seeing a family member in the hospital. I was scatter brained checking in and during the complimentary breakfast service. They understood with no need for explanations. I so appreciate that. And the warm cookies were amazing! Use AAA for discounted rate.

The BEST customer service and front desk clerk!!! Only wish you had Suites being so close to the hospital but you are a Hampton Inn therefore no kitchens but LOVE YOU!!! Wonderful Stay back in September! St Joseph’s is just steps away!!! However, if you need a shuttle for any reason like myself bc I’m handicap they will call one for you and even pick you up. Just go to the entrance where the statue is and Starbucks. The Information Desk will call Hampton Inn when you are ready to come back! Breakfast bags are ready to go it’s seems like all the time! Coffee 24 – 7! Again Loved my Stay!

I really enjoyed my stay at this hotel, the room is very clean and the staff are very helpful. Chuck the Assistant Manager went a long way just to make my stay really comfortable. Beverly extended the breakfast hours when she saw me checking in. Tiffany in the front desk made sure that my cab arrived on time so I could make it to my business meeting on the schedule. I love this hotel and will definitely come back.

Very nice hotel, with very good quality rooms and beds. Great location for Dignity Health. Only several nearby dinner options. Nice common area with TVs. Always friendly service.

Hampton Inn Doesn’t Disappoint
A out of town friend was scheduled for surgery and decided to stay at the Hampton Inn Phoenix Mid-​Town/​Downtown location. I have to say The Hampton Inn is a great place to stay.
The Hampton Inn is a gem, the rooms are well kept, beds are comfortable, and the staff goes out of their way to make sure your stay is enjoyable. The Hampton Inn offers complimentary breakfast, free wifi, and these absolutely delicious cookies at the front desk each afternoon. I could have easily ate a bunch of cookie (sometimes I did just that). The rooms are really quiet so you can rest without any noise disturbance from your neighbors and the Inn is located near a variety of food choices within walking distance.
If you are every looking for a great place to stay in the downtown area, give Hampton Inn a try.

This is an okay middle rate hotel.
But some of the staff should be replaced.
We checked in late by a very polite man named Luke. The room was a bit dated but clean.
We got up early for breakfast. Maria, the hostess was very nice but we felt quite sorry for her as a co-​worker, Isabella, was ordering her around very rudely.
We went to the desk to complain about how Maria was being treated by Isabella and were told it was none of our concern by an older woman named Sandy.
The lack of common courtesy towards co-​workers and customers is appalling.
The only good, memorable points of our over nite stay was Luke, who checked us in and Maria who serviced us at breakfast.

I stay at quite few Hampton Inns, but this one is unique. The proximity to the St Joseph’s hospital lends this property to be used by many family of patients, and the staff is beyond nice, but rather super accommodating and compassionate. speaking to the front desk they offered the best and most reasonable rates for the week we stayed, better than anything online. everything in the hotel was clean and functioning and the breakfast area was stocked and pristine. Fresh coffee at all hours, and I really needed that. Our room keeper really took care of our mess, and every day. the room was fresh as new.
There are no words that can express the gratitude for the extra steps they took to help my family during our darkest moments. truly a stellar staff, with hearts as big as the valley.

This is my first time to this Hampton Inn location. The set up is typical of other Hampton Inns. But, the staff is friendly and helpful unlike some other locations I have been to. I arrived before 3 PM and the front desk was able to put me into a room right away without fuss. The room is clean.
I went to the Fitness Center in the late afternoon and discover the fitness closet instead. It was mislabeled as a Fitness Center. It was a small space with three pieces of equipment and a few balls. This fitness closet cannot accommodate more than 4 people at at time. So disappointed.

We stayed here last month and it’s a nice place. The staff was helpful and friendly. It’s located in a weird area of what first seemed like the parking lot of a huge hospital, but alas, it’s just next door to one. This isn’t a problem, but every so often a med-​evac helicopter goes to the hospital. It can be seen and heard, but it really didn’t bother us at all. In fact, my 3 year old liked to run to the window to see it when it would go by.
There’s also a center nearby that has places to eat as well as a Starbucks, so that’s pretty convenient.
The only issue I had was that the breakfast area is so teeny tiny and it’s ridiculously hard to get in there at times. We were there for 5 nights and we went down at different times each morning and it was pretty congested at all times. It’d be nice if they expanded that area just a tad.

Well I’m a big Hampton’s fan, and so my review could be biased. Hampton’s breakfast is always pretty good. The room comfortable and clean and there is always a plug for your phone charging needs, there is a desk, think pad, a mini fridge, and a microwave as well as coffee maker, and toiletries.
The staff is friendly, there is a laundry room, a pool and Jacuzzi, and gym all of which are open till 12 am. They provide free water bottles at the reception, and have all the channels you might wish to watch on their TVs. Also the lobby is very pleasant if you decide to sit and have a cup of tea or coffee.
Something that my boyfriend absolutely loved and therefore I have to mention: They put a little note stating that the covers and the duvet on the bed have been washed and are clean.

This place is mediocre at best. I’ve been to many Hamptons and only stay at Hilton properties and can’t understand how this location is even in the 5 category.
Where should I start, i always prebook my hotel stays online on the hhonors mobile site, i got a room with 2 doubles for $ 62/​night with AAA discount. we drove late from Cali arrived after 11pm and I get to the front door to checkin and I find the front door locked, wtf. I had to ring a door bell and waited for 10 mins for someone to let me in and he looked like I was seriously bothering him and he never acknowledged my diamond member status which all locations always do nor asked or gave me any water or anything else, I felt cheated.
The room I got was adequate but the floor was so filthy my son came out of the shower and walked around the room barefoot for a bit and the bottoms of his feet were dirty again. I was livid. My 5yr old complained the bathtub floor was dirty, i think it is actually stains but still, a 5 yr old noticed. their Beds were cozy, comfy and clean, supposedly comforters are cleaned for every guest so they get 2 stars for the comfy beds but the floors looked forgotten for at least 3 months or more! Clean the fricken carpets people.
Breakfast was complimentary but the grossest I’ve had at a Hilton property to date. Coffee was just bad, eggs were grose some kind of frozen something. Everything else was just iffy to try. I travel alot for work and always try to stay at Hilton or Doubletree properties but occasionally have to book Hampton Inns when my regular hotels are sold out or the rate gets too high. I always get free breakfast because of my status and have had breakfast at other Hampton Inn locations before. This was by far the absolute worst. We stayed 2 nights here and needless to say the second morning we opted to pay for breakfast and went to the Good Egg around the corner, much better choice. Oh, and Starbucks was next door for even better coffee too.
I hate giving bad reviews especially to my favorite family of hotels but this location was a big dud and major disappointment and next time I will go back to my favorite Phoenix hotel, The Hilton Airport location and pay the few extra dollars there to ensure my comfort and peace of mind, even if its a little out of the way.
By the way, my checkout was a different story, the lady at the front desk was amazing, friendly, professional and asked how the stay was and if I wanted to take any cold water for the road trip home, only because of her does this place get an extra star. She was the hidden gem of this place.

I really enjoyed staying here. The service and amenities were great!
It’s an Inn so the place is on the smaller side, but it offers more than most hotel chains and the staff was always available and friendly.
My room was clean and I liked the flat screen tv and the fact that I had a mini fridge in my room to save stuff in. There’s a coffee maker and a microwave in the room too. A complimentary copy of USA Today was provided every morning and the staff was great about providing extra lotions, shampoos, soaps, and towels.
There’s free wi-​fi in all the rooms and in the lobby. If you don’t have a computer, there’s even a computer and printer available in the lobby that is free to use. The pool and gym are open until midnight and breakfast is served for free in the mornings from 6−10am. Bacon, waffles, juice, yogurt, sausage… all you can eat… woo hoo!
Use your AAA card for an extra discount when booking online.