I Clean Carpets

Rob did an excellent job on my 8 year old sectional. I thought I was going to have to purchase a new one soon… not anymore! It looks almost brand new! The area rug looks spectacular too! Thank you for your wonderful service! Highly recommend!

I Clean Carpets is the best period. Fast professional service by an owner /​operator who has a passion for high quality and enthusiastic friendly customer service. Do yourself and your carpets a favor and call or text Rob today. You’ll be eager to leave a 5 star review as well!

Rob & Alex came out last week to touch up my tiles and helped insured the products and service would have the best staying quality. He also applied scotch guard to help maintain my product and re-​educated me on the products and services. The floors are glowing :) Thanks Rob!
I can’t speak highly enough about ‘I Clean Carpets’ prompt, quality and beyond friendly service.

I have employed Rob’s services for the greater part of 3 years. He has always provided us with VIP service. There have been instances when we required immediate service. Rob has never hesitated to go out of his way to help. The work has never been less than 5 star workmanship.
His consummate professional approach earns him my business a once a quarter.
I whole heartedly recommend I Clean Carpets to anyone seeking fair prices coupled with the highest caliber workmanship

Rob and his company were not able to clean my carpets since I needed them cleaned same day and Rob was booked. With that said, Rob took time out of his day to refer me to a company that was able to assist me in getting my carpets cleaned the same day
I give this company a 5 start rating for two reasons
1. Going out of their way to make sure I got the service I needed even though they would not be making a financial profit from it and 2. Referring to another company that gave me 5 star attention and service. It’s good to see their are businesses that still have the highest quality of integrity. Thank you Rob

I’ve lived in my condominium for a year and a half, and I had spilled enough coffee and red wine in that time to warrant a cleaning of my carpet, & I wasn’t going to do it myself. I tried it and I just don’t think those machines you rent at the grocery stores do a great job.
Looking at reviews I picked I Clean Carpets to clean my carpet, and I’m glad I did the owner answered my call right away told me his prices which I thought were very fair. The cleaners came a little late because traffic was bad and the owner gave me a $ 15 discount for the inconvenience. That’s what I call a good business taking care of the customer.
The cleaning exceeded my expectations. I really didn’t think they could get it that clean but they did. I highly recommend this carpet company and I am going to use them when I need my carpets cleaned again.

We could not be more pleased-​only wish we had contacted Rob years ago. He called us back immediately and I hadn’t even left him a message! He called us three times with updates on the day of arrival (today). He is extremely professional, took his time and was so pleasant to deal with. He left us with a super clean carpet, booties for us to wear, helped us move the couch to clean all around and under it, left us a bottle of stain remover and pet odor/​urine treatment for free. Highly recommend!!! You will not be disappointed!
Update: we had a new pet stain issue just days after Rob cleaned our carpets and he answered my phone message for «help» right away. Then, last week, he worked us in quickly for an emergency treatment in our family room. We are very thankful he cares and to have found him on Unilocal

Robert did such a great job and went above and beyond with our couch cleaning — cleaning the carpeting near the couch, the entrance rugs in the house and even outside the house! A first class cleaning job!

Rob came out again and we are as pleased as the 1^st time around. Great attention to detail, quality, and professionalism. Won’t use anyone else.
Thanks, Rob!

Okay so we are at our 3^rd Service with Rob! He is awesome again! Thorough & Always communicates if there is a delay because of extended work required by a previous appointment. We trust him with our house code to come in & go to work! You can too!!!

Awesome work!!! Brings carpets back to life!!!
We moved in to a house which had stains on good-​quality carpets. We didn’t have budget to replace those carpets so were looking for someone who would clean the carpets and make them new-​like!
Although, multiple realtors told us those stains wont go, and we’ll need to get those carpets replaced, we gave it a try and called Rob. And it turned out be absolutely correct decision! All the stains on the carpets went away, and the carpets are back to life!!!

Rob did a great job cleaning our carpets! They look and smell 100% better. One of our cats had bladder issues recently and was using the carpet rather than the litter box; Rob spent a lot of time getting them fresh again. He also moved some of the furniture for me and left a bottle of pet odor eliminator.
Definitely recommend his services!

September 2015: I have dirty carpets thanks to pets and toddlers. I get them cleaned several times a year. I had an urgent need to get these carpets cleaned. I had an open schedule for exactly 11 days. So I called Mr Rob I clean carpets personally. The day goes by. No callback.
I call the next day. Again the day goes by an no callback.
I call again. I give specifics so I can get an estimate over the phone. The day goes by. Still no call back.
I call again. Leave yet another message because there is NO HUMAN BEING that answers the phone EVER! Guess what… that’s right… no call back.
After 11 days there is still no call back. After the entire month of September there is no call back. Now well into October I see a message that this review is not relevant to my experience… well here is the detail relating exactly to my experience. THERE IS NO CALLBACK EVER FROM I CLEAN CARPETS which exactly deserves 1 star because 0 stars is not an option.
This business is to busy to focus on customer care and quality. Recommend finding another provider. There are way to many companies out there that can do the same if not better job than this one. Oh and they will call you back and show up the next day and do a stellar job!!!

Rob was awesome! After another carpet cleaning company failed to show up, Rob worked us into on very short notice. He did a great job, the rate was fair and was he very professional. I HIGHLY recommend I Clean Carpets. You won’t be sorry!

Rob is wonderful to work with. We’ve had him clean our 16 ft sectional twice now — the first time was right after we bought it used and he completely transformed it. He even cleaned the throw pillows! He is responsive, professional, thorough, and extremely friendly. He returned my message immediately, scheduled me right then, and kept me posted via text before he showed up for the appointment. He was also very patient with our three dogs who decided that he was a brand new intruder every time he went out to his van :) Look no further — you won’t find someone else who does business this well!

Best carpet cleaner in Phx. Rob (owner)is super genuine. It was very easy to get ahold of him and setup an appointment. Our place is 4 stories of stairs. He had no problem and even put up these guards so that the hoses didn’t scratch anything. That kind of meticulous attention really goes a long way. He spent the extra time on all our carpets made them look like brand new. I’ve included some pics to show. I highly recommend his service and will for sure be a repeat customer for life !!

Rob and his Company appear to be the real deal!
He came up to my place in NW Phoenix and squared my carpets away for a reasonable price.
Everything was done to perfection; and I even changed my garage code to let him in w/​o me being here!
Solid work and outstanding service which is, sadly, rare in Phoenix.
Next up, my tiles!

We’ve had Rob on retainer for almost a few years now, as always he’s still the best in the biz!
Better book him now before his clone arrives :)

Rob did it again!!! Perfectly clean carpets!!! See you in 6 months!!! Woot! Woot!!!

2÷23÷15 The owner has erased and changed his original response. I’m quite thankful at this point that you didn’t call me back.
2÷23÷15 Oh my. The response from this owner is awful. I leave very truthful reviews or it’s not worth my time.
I did give another carpet cleaner a 5 star review, not because they are your competitor, but because they have fabulous customer service. After I left their review, I was mad that I never even received a call back from your company. I never said I had pet urine in my carpets, I haven’t owned a pet since living in our new home. I assure you that I know how to speak properly when leaving a message; no mumbling as you stated. That is an excuse you either want to believe or have Unilocal readers believe.
Truly, your response is unnecessary.
2÷22÷15 Wish I could give a better review. Never got a call back. I only had one room to clean. Maybe it wasn’t worth the time to call back?