On a scale of 1 to 10 I give this place a –1000. The associates do not know their homes, they can’t tell you any price packages nor can they tell you anything other than here’s your choices. The show room has zero, help at all. One bank of cabinets is not going to sell the products. There is no virtual way to look at other options, there isn’t anything but a couple of gals who really don’t have the time to help you or talk to you unless you have a contract. HELLOKB wake up, in today’s economy, if you can’t tell me to the almost exact dollar what a, b, c and f cost, I won’t be buying a home from you. Packaged deals sell more, look at the car industry! Have prices available for the models you made, people want to know the bottom line when they go to move in the home they select. They don’t want to have to say no I can’t have that, because I have kids to feed. Contracts should not be the point of where the sales comes into play, you should be selling the homes to people who want to move to a better community, not people who are already paying and getting ready to build. KB can really use a good team of sales people, buyers and package creators. Technology is the thing today, you have a web site, use people to create packages. And have alternates available. You already have a card blanche attitude, put it together better and you won’t be sorry. I for one, will not be coming back to KB, because no one can tell me what model 2830 costs to build just like it is in Greer Ranch.
Kristin C.
Rating des Ortes: 4 Phoenix, AZ
I had more stress and fun here than I’d care to admit. Well, maybe I’ll admit the stress and the fun if I don’t admit how often I was there. We recently had a home built by KB Home. While I may save some of that for another review, let me just say that when our contractors heard I was a project manager that must have had an effect(Besides the contractor having an «Oh crap» look on his face.) because I sometimes feel like the only one on the block who didn’t have serious problems with their house. But on to the fun parts. The Studio is where you go pick out all you fun options. Carpeting, tile, vinyl, wood, lighting, cabinets and OH so much more! Very few of these options were easy. And it’s not like you have a house yet to walk through and really contemplate how it’s all going to work together. This is all about taking a 2 inch sample and laying it next to a 1 food sample and a chunk of stained wood and saying«Yea, that’s what I want to be looking at for the next 5 – 10 years or more». For me, I love that they let me go in as often as I want and no one ever talked to me. They were there if I had a question, but other than that I just got a hello and goodbye from the receptionist. To other folks, that could drive them crazy. They were also fairly flexible about being able to take samples from one side of the store to the other, but it would have been nice to have a few other options to do that. Also, some things weren’t labeled well enough and so you needed to track down someone who worked there(not always easy) to have them look it up. Buying a house is a so much fun, and getting to pick everything out is great. Whatever you do, don’t wait until your official day to go set it with your designer(as several of my neighbors did) or you will be amazingly overwhelmed and you may end up not getting what you really love, or even need.