McDonald’s

They are slow, always want to park you. This is fast food I should not have to park! Forgetful too.

I walk in, order my food, slide my card, and the cashier gives me a confused look. She then says to me, as though it should have been obvious, «it’s cash only.» The only reason I go to a place like McDonalds is for a consistent experience, and one of those consistencies is usually that I know I can pay with a card. It’s 2015. If you don’t accept cash, you need to put up a sign and let your customers know.

Worst mcdonalds ive ever been to no matter day or night they’re always so slow. God forbid you go through the drive throw like i am… Again
If my newphew an niece didn’t want something from here i wouldn’t be here not to mention the milkshake machine is down as always with this location! Fatass disappointment how has it remained this way for so many years.

The cashier was the only good part of it. They forgot so many things that I ordered and trying to charge me for more for stupid syrup omg.

Terrible!
Don’t get me wrong, I am a fan of McDonalds. My Mom actually worked for them as a the pubic relations director for a large franchise owner in the Midwest. However, this also means I know a McDs should be run when it comes to customer service.
I was driving by this location. It is newer location design and I had a coupon, so I swung in to try out their new sandwich. It was early afternoon and there was no line. After placing the order I saw the total was wrong. The total was not the coupons price or the regular price with tax. I mentioned this to the register person, and she said she had to get her manager to fix the total. It happens sometimes, I understand that. However, when the manager came over, she cleared the charge on my card, handed me back the coupon and basically said ‘go away’…
Wow…
I was shocked and left. The feeling I was left with was so sour, it led me to go online and fill out the McDs customer survey.
In hindsight, it does not sound like much, but it was more of her attitude that left me dumfounded. The «I don’t care about your satisfaction as a customer or as a person» attitude. I also understand that this is in a lower income area of Phoenix. However, I was dressed in business casual attire and was friendly to them.
The manager needs to be demoted or sent back to training.
Reading the other profile shows how much the poor attitude of a manager can create an workforce where no employee cares.
I will never visit this location again.

It’s McDonald’s so you can’t really expect the best the best. But this has by far been the worse McDonald’s I have ever been to. For as long as it took to get a McDouble after ordering I could have gone to a sit down restaurant order and probably get my food way quicker. I always try to understand the situations that happen in Restaurants because I myself at one point in my life worked at McDonald’s but this was the worse experience. They had a bunch of employees working but yet no one was working. I spotted employees eating behind the counter even a manager took some French fries and put them in her mouth as she passed the lines of people waiting for food and to have their order taken. All those kids working there need to be fired and replaced with people that actually want to work. Yeah working at McDonald’s isn’t the best job but if that’s what you applied for and then do your damn job! Never will I ever go back to this specific McDonald’s again. This was not the first bad experience here but this was by far the worse one that it made me want to write a bad review. Whoever owns this McDonald’s needs to really get their staff in check!!!

I’m not really feeling like writing a review. It’s really more like a tip. But anyway, more than most McDonalds, this one is consistent with portion size. They also are friendly which is a plus compared to most fast food joints.