Modern Images Mobile Auto Detailing

WOW, I arranged a full detail for our 2005 Toyota tacoma double cab with Tiffany before I read the reviews on here. Tiffany was very responsible and fit us in quickly. The price was great and they threw in odor removal for free. Eric, the detailer, was right on time and spent over five hours working on «Olé Blue.» Olé Blue has never had a spa day and he is much happier out in the backcountry on a rough off road trail. He has quite a few scratches on him and his owner smokes cigars which can leave an awful smell. Since we are preparing for a long roadtrip with friends through UTAH, it was time to get spruced up and to stop smoking in the cab. Can I just say, WOW again! Although we love the scratches on Olé Blue (off road story behind each one), Eric made him shine and many of the bad scratches buffed right out. The inside of the cab looked and smelled brand new. I was completely amazed at the excellent job done! Thank you Eric. Thank you Tiffany, I have no idea what these bad reviews are about. All I can say is it was a low hassle, well priced, high quality experience!

PLEASE AVOID AT ALL COSTS! As some of the other posts have mentioned, these people are complete liars and their «business» is a total scam.
I was really busy and just wanted my car cleaned. Had I taken the time to properly do my research, I would’ve noticed all of the negative reviews. I ended up with the exact same experience as Jacqueline S. (please read her review).
In short, this company needs to be shut down for not doing what they promise and then not taking any pride in their work. A complete waste of money. Pay a kid $ 20 and you’ll get a cleaner car.

I used this company a few months back and this is the first negative review (unfortunately) that I’ve given on Unilocal.the first appointment had to be rescheduled due to lack of personnel available. The person they finally did send out (Martin) was an independent contractor. I went over all the areas I wanted cleaned (both interior & exterior). I left to do errands and came back when Martin said he would be finished. The car actually looked WORSE that before, with completely hazy windows, water spots on the exterior, and NOTHING had been done to the interior. I called Tiffany immediately and she said she said she wasn’t able to send anyone out but could I email her photos. I did as requested, and she offered to do a different detail but would need still need to charge me. I’d already paid for detail via Amazon Local, and now she wanted me to pay her more? Bottom line– do not use this company.

They are scammers-​if I could go into negative numbers I would!!! I was dumb enough to follow their advice and NOT go through Amazon, or Groupon, because I now cannot get a refund. They have horrible customer service and say whatever they need to in the beginning and then constantly change their minds. You pay for services they DO NOT OFFER! I had the man they sent come out and clean my car. I went out half way through and showed him some spots I felt needed to be worked on… and I said, could you steam clean this section again-​there was a big mud clot-​he said he doesn’t steam clean, what he does works better… who am I to question the person who knows about detailing… so I said ok. I looked at the car when he was finished… it looked better than it had been before, but not great. I paid him and was done. When I went out later to look at the car again, there was a white film all over everything, even the outside of the car. I called Tiffany and explained that I was sorry, but I wasn’t happy with the car. There still was junk all over and a white film over everything. I explained how he didn’t steam clean, and she sounded shocked. She said she was very sorry and would send her best man out on Thursday. Thursday came… no one. She apologized and said she didn’t know why… she pretty much strung me along like these for almost a month-​setting up 3 more appointments… each time with a new excuse of why they couldn’t come. Then finally said the man who did it should come fix it… I said, the man who came doesn’t have a steam cleaner… she sounded shocked at that and finally said her husband would come. Nothing… so finally I asked for a refund. I said the service you offer is not the service I got… she said fine. So now a week and ½ later, I call again asking if she processed my refund… and she informed me I am not getting one, since I paid the man the first time… I shouldn’t have paid him. I said why did you send a man out who cannot fulfill the job you are advertising. She still blamed me. She gave me the number to the owner… which I doubt is real… she wouldn’t even give me his first name… just Mr. Smith. DO NOT USE THEM!!!

Purchased voucher through Amazon Local about a month ago to have the detail done at home. When we scheduled the first appointment I called Tiffany when the crew was not there 15 after the scheduled time. She explained that they had car trouble and that I would have to reschedule. That was fine but I was annoyed that I had to call to follow up and figure all of that out.
Today was the reschedule and again 15 minutes after the scheduled time I called Tiffany and was asked to notify her if they did not show up in 15 minutes. Why is this my responsibility? So, they did not show up and the best customer service through all of this was with Amazon when I called to refund my vouchers. It was instant and I would not recommend using this company.

Tiffany is a liar and the detailer is a moron. I am disabled and have a vehicle that has a starting sequence. I purchased the coupon so I would not have to spend my day at a detail store for 4 hours. Nobody drives my vehicle. When I purchased the coupon I wrote that in the coupon explicitly. Well the company detailer came and I gave him the remote because there is no key. I told him touch nothing on the keypad. Do not try to move my car as the brake and accelerator pedals are reversed. well 10 min later I hear my alarm (the horn beeps during malfunctions) Then a knock on my door to move the car. I go out and my ramp is malfunctioning? It won’t come down! I asked” did you touch my keypad? he said he did nothing. I was able to get the ramp down after several minutes. I get my powerchair into my car and then tried to transfer into the drivers seat but the seat was moved! Again I asked «did you try to move the car?» AGAIN no! I look at the keypad it was activated and jammed in reverse! Finally he admitted it! He had to have pushed a red button to wake up the system, the pushed the accept button, the pushed the start button, the pushed the green button until the car started. Then he grabbed the shifter to put it in reverse that did nothing!, the pushed the right brake and the «R» on the key pad, then shut off the car! That Lying Idiot! Then I could not get the ramp down as I tried every trick and after 20 min it went down.
I told Tiffany and she said Marvin would pay for the damage as he is an independent contractor! I said no you are liable as I have no contract with him I have one with you!
I gave her the company that fixes my car and she was told what happened and assured me she would pay. well Monday morning and about $ 150 bucks in a service call later. She first said they would do a free detail and I replied that that’s $ 30 short plus I lost my car for a day! She then says «well we don’t do handicap vehicles because of the liability!» get a refund from Amazon but we won’t do your car. You can just take us to court. I am very disappointed that they would do this to a disabled man. This is reprehensible!
How absurd Tiffany! So I paid $ 114 to get a detailer to come out to scam him into paying for the company to drive out to me and reset the ECM? I never said I would sue your detailer. I am a retired Doctor. I got a refund from Amazon. Your Man scrabbled my system! there was no «repair» or malfunction as I drive every day! I gave you the opportunity to send a new detailer out (that I paid for) and then you pay the service call to fix what your man created. I gave you that chance! I even was willing to accept (a free detail 6 months later you offered but you pay me the difference 30Bucks!) I was very reasonable and You would have earned my business by doing the right thing. Now I will have The Ability center repair center you spoke to Pam and Cliff back me up. You can still do the right thing! OR i can spend an hour a day posting my sad story. everywhere…

Tiffany and Eric showed up early in the morning and went to work as I sat in my Den working away. Before I knew it a few hours had passed and they were finished. We had some nasty looking ring scratches around the door handles on the wife’s Charcoal colored SUV and so far nobody’s been able to get rid of them. Well, they’re gone now. My convertible looks REAL nice inside and out. I highly recommend this small business. Keep it local!