Pro Tech Auto Glass

Very worth the 5s!!! Dallas arrived precisely on time. He was very professional and friendly. The windshield looks amazing– I can’t tell there was ever a chip in it. We will not be using any other company in the future. We are sold on Pro Tech! Can’t thank you enough

The staff noticed my cracked windshield while working another job. I was contacted via note and they made all of the arrangements with my insurance company after I called them.
They showed up at my job and changed the glass within ½ an hour. The job was well done and the staff was very professional and thorough. They even made follow up contact to ensure I was happy with their work.

Rocks as landscape will forever leave a bitter taste in my mouth. I swear a rock flies and dings the windshield way too often. This time around, it was Mama W. that needed her windshield replaced after one of her chips turned into a tentacle monster from the frigid drop in temperatures a week ago. Enter Pro Tech Auto Glass!
After calling All-​State, we were actually recommended to call this company as it is one of their «preferred» companies. I think it means there’s some sort of guaranteed to their work but I could be wrong. Anywho, a polite and friendly Adriana took my call and told me what was gonna be done: We were going to set-​up a claim with All-​State together in a three-​way conference call and everything will be scheduled and done. And that’s exactly what happened. Things were set-​up, numbers were exchanged, and Mama W. was gonna get a new windshield!
The day of the replacement, I received a call from the technician that he was about 20 minutes away and he arrived at the specified time. The replacement work took about half an hour and he left a care sheet behind [no washing the car for 48-​hrs, no removing the tape for 24-​hrs, no driving for one-​hour, et cetera]. Everything went smoothly and there are no complaints.
Pro Tech did a great job and since the windshield is obviously sticking to the car, Mama W. is a fan! Pro Tech comes recommended!

I called to report a crack in my windshield on Tuesday at 2 pm. It is Thursday at noon and I have a new windshield in. Travis called me 10 minutes out and was here and done in less than 30 minutes. He explained what he was going to do, told me the «rules» as he put it, and replaced it fast. He and his coworker were very nice and personable. Hopefully, I won’t need their services for awhile but I’ll definitely use this company again and refer them to friends who need glass repairs. Thanks Travis!

Dallas just left my workplace after replacing 2 windshields. One for my personal vehicle and one for our company truck. He called 20 mins before arriving and arrived exactly at 2 (my appointment was for after 2). Dallas and another gentlemen went to work replacing my windshield. They were done promptly at 3 with both windshields. Then Dallas went over the care instructions, he was extremely friendly and knowledgeable. I am extremely impressed especially after having other windshield repair man from other companies become really pushy with up-​sales or insurance once they were on site. Pro Tech you are great and I will recommend you to my family and friends! Outstanding jobs guys!

It looked like I was going to have to cancel a trip to San Diego, but Pro Tech promptly scheduled my window replacement and finished the job after a one day wait! Very professional and prompt replacement with excellent quality work. I would recommend this company to all.

These guys were great. Easy to talk to over the phone. Easy scheduling. They called 30 minutes before arriving at my Scottsdale home. Done in 30 minutes. Clean, professional work. Dallas was a great technician. Outstanding

We have always received great customer service and a quality product from Pro Tech. They come to you and adjust to your schedule to get your glass fixed in a timely manner. Would highly recommend them.

I have used them 5 times in 2 years. They are always friendly from the scheduler to the installer. The installer always calls ahead and is efficient. Plus, they are mobile! I never have to leave my house.

I just had Jason replace my windshield. He showed up on time and was done really fast. I didn’t get any free dinners, but my insurance premiums won’t go up!
Great job Jason.

Fantastic service, the technician was very professional and came to my house! Didn’t need to go anywhere. He was very helpful with the after care instructions. Pricing was very fair and the service was quick and painless. I highly recommend.

I highly recommend this company for your auto glass. They showed up on time and the technician did a great job.

I needed to have an insurance replacement done, and these guys were quick to schedule it and get it done. They came to my work, told me everything I needed to know about how to take care of it, and made everything seem easy.
After my first installation I had a «wind tunnel» effect, and they gave me the benefit of the doubt and did the re-​installation for free on the next day. Excellent service! I believe my installer’s name was Dallas and he was extremely friendly as well.

Pro Tech Auto came out to my place of business just before 10:30 this morning to fix a star shaped crack in my windshield. Unfortunately, what was a nickel sized star nick near the corner of my windshield mysteriously turned into an 8 + inch crack. It was not cracked in that manner this morning when I got in or out of my car. The sun roof was open and it was parked next to a tree that partially shaded the windshield and the car was parked facing away from the morning sun.
The technician never came into my place of business to find me or find out where my car was parked (150+ cars in the parking lot).
The technician somehow found my car and parked in front of it. I do not know exactly what transpired after his arrival, we have security cameras but the trees and his van were blocking the viewing area. I can only speculate the events. By the time I walked out to see if he was even out there, he was leaving a note on the windshield saying it could not be repaired. It needed to be replaced.
The technician claimed he did not put any pressure on the windshield and claimed that the crack could have been caused by the sun.
Here are my issues:
1. I’ve had numerous nicks and cracks over the years on different windshields, never has one mysteriously gotten worse the day it was being repaired.
2. Unfortunately, I was not a witness to the events that transpired. So,. I cannot honestly blame Auto Tech, but the technician never came in to find me before starting to work on my car. It’s frustrated to realize that the only way of letting me know it needed to be replaced was to simply leave a note on my windshield. He had my number, why not call me to come and see it for myself? I caught him sitting in his truck with the motor running without any form of contact between us. I’m very puzzled by this companies customer service.
3. I feel that even though the technician denied putting any pressure on the windshield, I feel he was dishonest. It obviously cost the insurance company much more to replace a windshield than to pay for the repair. Could this be a normal practice when it’s the insurance companies dime?
Even though the insurance company pays for the replacement, they probably won’t pay for OEM that I want back in my car and I have to find a way to get the new windshield lightly tinted as was it originally… of course in this state, that is illegal.
While I appreciate the follow-​up call from the owner after the events that transpired today… Sorry, Pro Tech Auto Glass, coincidence or not, I will not use nor recommend your services to anyone in the future.
Disgruntle and Bewildered

I recently had a chip/​crack in my windshield, and these guys were great, they helped me with my insurance company, walked me thru the conference call with my insurance company before we actually made the three way call to them, they tech came right to my place of business and was very friendly and did the windshield replacement while I was at work. No hassle really easy A +