Revive Spa

I was really torn between 3 and 4 stars for this place. I bought my wife two treatments here for her birthday and while her second treatment was GREAT (even if it wasn’t what I had bought for her) her first treatment was mediocre. I bought her reflexology and my wife described it as a mediocre food and hand rub. Having just come from Asia where she got great massages, this one was very disappointing for her. Her 90 minute spa service that was after her reflexology was GREAT! She loved it… but it was not what was described in the description. The facilities themselves also need an update.

The spa shop is amazing! The salesperson, Sal, is extremely helpful. He has a great eye for fashion and details. When visiting the JW marriot, check out the spa shop.

Amazing facial! I laid out by the spa pool afterwards, took a sauna, and a steam. Nothing gets better!

Was going through my old reviews and realised I never came back to update my review on this place and why I dont go back here anymore. This was Feb 2013 and after multiple visits to this place previously, I had to cancel one of my appointments last minute due to a work emergency. The person on the other end of the phone made me feel as if I did a huge crime and was talking of charging me the full price. I mentioned to her that I was not aware of their cancellation policy and even so this was a last minute emergency and not something I could have known about sooner. I was surprised at the way I was spoken to after having visited there multiple times. The lady ended the conversation with not charging my card but mentioning that she was making a «note in the system about me»… which was polite talk for «you better not try to pull a fast one again». I have never felt more humiliated and have since then taken my business elsewhere. I will never return to this place again.

This place gets 2 stars because of the amenities!!! The pool area was worth a lot more than our massages. We got a 50 minute couples massage which was $ 300, they automatically add your 20% tip in (which I don’t agree with considering I am in a customer service based occupation) the spa is beautiful, but there was no area to see each other prior, men’s and women’s areas are separated, and it seemed very rushed. We both asked for deep tissue and got nothing of the sort. The massage was lackluster and frustrating. I have very bad knots in my shoulders and she never even rubbed my shoulders, so I walked away with so sense of relief!!! I would not go back to this spa, even if we come back for future trips with the timeshare. I will likely find another spa in scottsdale off of the JW Marriott resort.

The staff & management were rude made me feel fat, and then bad for feeling that way. They are seriously lacking in customer service & general professionalism. I will never be back.

The Revive Spa at the JW Marriott is by far one of my favourite spas to visit. It is absolutely beautiful. Peaceful and serene, with very attentive staff. Any time I’m in the area, I try to come for a pedicure. It’s nice to have lunch around the pool, and enjoy a day of relaxation. Their services are on the pricier side, but they use quality products and take their time, so it’s definitely worth the extra cost to me.

I came here on a travelzoo deal ($ 71 for a 50 minute massage, glass of champagne, coconut oil scalp massage and access to the revive relaxation pool). After changing in to my robe and relaxing on one of their lounge chairs, I was called back in to one of the massage rooms — my therapist was named Jessica… or Jennifer I think and she was very nice and accommodating. My massage was great and very relaxing. The 50 minutes went by so fast but it was still great. Afterwards, I took advantage of the jacuzzi, steam room and pool. I definitely made the most of my day there and then proceeded to go back home to face my reality of a 5 year old and the husband! :)

The place is definitely in need of a face-​lift. The spa had missing tiles and lots of old gunk. The women’s facilities needed some cleaning up– the showers were pretty filthy– I didn’t much feel like I was getting clean.
The steam room lacked some major steam and there were no ice towels outside of the room to cool you off while you were in there (something that I think is essential).
Outside, the pool is nice– but requires more pool chairs. I ended up having to use one in the back corner under a palm tree– which while shaded and nice, had a fair share of bird poop on it :(
My massage was nice– no complaints there although the quiet room where you wait for your service was quite a few levels above quiet but that’s due to how busy the place was on a Sunday afternoon– lots of chatty women. Also, the iced tea may have been the culprit for my food poisoning that I experienced a few hours after leaving.
I will probably not be going back to this spa– there are too many amazing options in the area to give this place another shot.
P. S. Another big bone to pick with the whole experience– when I first got there and checked in they told me how much gratuity was and charge it up front. $ 30! I was not pleased with that at all.

I am a heavy spa user, and this one nears the top of my list. I love the pool area, that is is grassy and lots of trees. The spa itself is nicely appointed with steam and dry. The waiting room is a great place to read with comfy loungers and a fireplace. I like that the pool and spa is just for that area– no walking around all over, like at The Sanctuary. I have found pool service to be rather slow, but it still is a lovely facility. Wonderful treatments, although I do wish they had a vichy shower– so I would avoid body wraps here since it isn’t the same without that amenity.

I went to the spa last Saturday ⁴⁄₂₀ with a group of friends. I chose to get the «too sexy for your shoes pedicure,» because I was pretty sure it was on Facebook as their pedicure special for April $ 55. The facility was nice and the locker rooms very nice as well.
When I went to get my pedicure, things started to go wrong. Instead, of coming into the salon area and asking if I wanted a drink or magazine before I started I was rushed back to choose a color and begin. They didn’t confirm the kind of pedicure I was getting or anything. The woman who did the pedicure started right away with a bit of small talk and then pretty much was silent the rest of the time, which is fine by me.
The pedicure was ok, nothing great and not work the $ for sure. It was basically a cheap pedicure. When she was finished she pulled back the arm and left… never come back? Guess I am done?
One of my toes is totally crooked and she didn’t ask if I wanted them cut or filed and they are bit shorter than I prefer as well.
I have been to several higher end pedicures ($ 50-​$ 75 each) and this was by far below average. I would say it was more like a $ 30 pedicure. When I checked out they said it was $ 60 and I questioned the price since I thought it was on special. They responded no and that was pretty much it.
With the mandatory grat it came to $ 70. again totally not worth it. I would recommend the Spa at Gainey Village if you are looking for an higher end pedicure for sure!

Beautiful spa, excellent service, and great facilities to use before and after. You feel like you are in Palm Beach when you are at their outdoor pool. Take advantage of their unique treatments and massages, don’t just go for swedish.

My Favorite spa in the Valley. Words cannot describe how happy this place makes me.
I checked in for a facial and was greeted with warmth and kindness. The wonderful smell of this place is something that I look forward to in between each visit. I want my entire home to smell like Revive. I was staying at the resort with family for a special occasion so I didn’t make an all day event out of my visit to the spa but god knows you can — the private pool, cabanas, and women’s locker room make it so comfortable that it’s hard to rip myself away.
The facial was so relaxing and my skin felt wonderful for days afterwards. The esthetician spoke in a very calming voice and gave me a step by step introduction to everything she was doing to my skin. Everything she did felt so good, it was difficult to stay awake, very enjoyable.
Afterwards, there was no pressure to buy all of the products she used and I really appreciate that, the facial is pricey itself. I can’t wait to come back, I LOOOOOOVE this spa!

My family owns a timeshare at the Marriot Canyon Villas and we come here every year. We usually make our way over to the JW for golf, Roys or the pool but this was our first time at the Spa. It was a ladies day and we got massages.
The staff was very welcoming and the spa itself is very, clean and peaceful. There is a large locker room, a hot tub, sauna, steam room, showers. Along with shampoo, conditioner, soap, razors, hair dryers, lotion etc. Basically you can come here with nothing and get ready for the day after your treatment.
My massuse was Lisa and she was very polite and did a great job. I wasn’t sore after and it felt great. I was very relaxed and comfortable with her.
After we took advantage of the steam room and showers which just made us feel even better. Overall a great experince, very relaxing and a nice treat on a weekend get away.

Spa bistro. Best. Phở. Ever.
It’s that simple.

I checked into the Marriott Canyon Villas located on the same property as the JW Marriott on a Saturday evening. What better a way to start my vacation off right then a relaxing massage? I booked the special they were offering for Swedish massage for $ 99 for 50 minutes.
When I checked in on Sunday am and received my locker I noticed that the men’s steam room, Jacuzzi and saunas were all closed for remodeling! I booked a 10;00 am appointment so I could relax and enjoy the extra facilities and was totally bummed out. This was never mentioned regarding closure when I had booked my appointment.
I mentioned this issue to my masseuse and she advised me the manager said they would resolve it at the front desk on my way out. The massage was very good but 50 minutes went by way to quick! After showering, sipping on camomile tea and relaxing in the lounge for about an hour I went to the front desk and they advised me that the service was complimentary! I wasn’t expecting that and even advised the receptionist that a discount was sufficient but she said it was on the house since I was vacationing from out of state.
I was impressed with the effort that management took to make things right! I would definitely return here again!

What a relaxing place! After spending two days here, we were totally refreshed and relaxed. Revive has a workout facility, fitness classes, spa, salon, pool, and restaurant. You can spend whole day here and relax. Although the facilities are not «grand» as the JW Desert Springs Spa in Palm Desert, CA, I found Revive much more relaxing. I have not been to other spas in Arizona.
The fitness area is nice with a treadmills, bikes, elliptical runners, free weights and machine weights.
Each locker room has a steam room, dry sauna, jacuzzi, private outdoor shower, and private sunning area. Steam room got really hot and steamy. So steamy, you couldnt see where you were going. I had to be careful and announced myself coming in so I didnt «bump» into anyone. The locker room was always kept clean. Showers and sink area were organized and clean. The spa provides guests with robes, towels, and shower slippers.
The outdoor shower and private sunning area were unique in that you could do all this in the buff. I noticed several guests taking advantage of this. No tan lines!
The restaurant was pretty good. We really enjoyed the Bistro’s Blackened Cod. It was very refreshing and tasty. Probably one of the best things that we had at the entire resort. Service is quick but not rushed. I never want to be rushed during my day at the spa.
We both enjoyed the services we received. The Gentlemen’s facial was very relaxing and helped clean out those pores. The therapeutic massage was also great.
The pool was pretty large with one swimming lane. I felt the water was little bit cold. Should be warmer.
Overall, if you plan on staying at either the JW or Canyon Villas Timeshares, I highly recommend that you spend a day here to cleanse yourself.
Some rules:
1) No Cell phones
2) No one under the age of 18.
3) No loud talking

The Revive Spa at the JW Marriott Desert Ridge is a gorgeous and relaxing place. The facilities are as to be expected of a high-​end resort. My only complaint is that the massage room started out much too cold for me. A couple of my co-​workers had the same complaint.
The star of this spa, though, is the spa bistro. One of my female co-​workers and I managed to convince a couple of the guys to join us for breakfast at the bistro. They were worried it would be too «girly,» but once we sat down by the lovely pool in the lovely sunshine and were served our lovely food (fruit smoothies, whole grain waffles with goji berries, omelettes, granola and fruit parfaits), even the boys were in heaven. It was such a peaceful respite from the rest of the chaotic conference going on at the time.
Oh, but actually the true stars of this spa are the resident owls that watch over you from the palm trees! They are the coolest creatures and you can get awesome pictures of them if you have a zoom lens! Just don’t sit on the lounge chairs directly beneath them…

Came to Revive Spa for a massage while in Phoenix visiting a friend. The spa looks fantastic– sparklingly clean and nicely decorated with a peaceful atmosphere. After arriving in the reception area we were greeted promptly and escorted to the locker area by a staff member. She gave us a complete tour of the spa and showed us how to use the lockers. We changed into our robes (which are of nice quality and much better than the terry robes you find in most spas) and headed to the quiet room upstairs.
Side note: I must find out who makes the lounge chairs that the spa has in their quiet room. I want to fill my house with them and then never leave. They are that comfortable.
My massage was excellent. I’ve had plenty of massages in my life and this was a particularly good one. Afterwards, we headed out to the pool area and lounged poolside for quite a while. We found empty lounge chairs without any problem and a waitress came around to offer us menus and complimentary water.
This spa is a class act. The time I spent here was wonderfully relaxing and indulgent. When in the area again I would absolutely return here.

Having been to Revive Spa once before, I was excited to treat my pregnant friend that came to visit to a spa day… We were really looking forward to spending a few hours being pampered, perhaps working out a bit, sitting by the pool, etc… and we did all that — it just didn’t WOW me as much as I thought it would for the price I paid.
First of all, I was very clear when I made the appointments that my friend was pregnant and so I requested a prenatal massage for her. I requested a deep tissue massage for myself. I was pleased that they called the day before to confirm our appointments. We checked in about an hour before our scheduled massages and the lady looked at us both and asked «so, you both have prenatal massages, correct?»
WHAT? NO! I looked down at my belly and said — nope — she has a prenatal massage and I requested a deep tissue massage. Not a huge deal and probably not the girl’s fault, but that is not a mistake to make to someone who is weight-​conscious and far from prego!
No big deal… we’re here to enjoy and relax. Deep breath, Gabi… :)
So we are given a tour of the facility (which is beautiful, peaceful, tranquil, etc…) and we decide we have time for a walk before our massages. So, we go outside and make our way around the hotel a bit. There is a bunch of construction, so we turn around and go through the hotel and try to go to the back pool area to check it out. Nope… the pool attendant says that spa guests cannot enter that pool area (not even for a walk) — you must be a hotel guest to enter. OK then, we turn around and head back to the spa.
With about a ½ hour before we need to be ready for our massages, we decide to get in a quick workout in the fitness center. It is clean, spacious for a hotel facility, and has all the equipment you need. This was a positive, as was the actual spa pool and jacuzzi, sauna, etc…
Once we are in our robes and slippers, we head upstairs for our treatments — the waiting room is very well-​done with comfy couches, chairs, blankets, plenty of magazines, relaxing music, and lots of treats (fruit, tea, water, trail mix, etc.)
The services didn’t blow either of us away and for what we paid, we each could’ve gotten 4 massages each at Massage Envy instead. But, again, it was about the day as a whole and the spa experience.
So, we enjoyed a lovely lunch from the Spa Bistro and sat out by the pool in the afternoon. Not such a bad day after all — I just really wanted a 5 star experience for what we paid, and I can’t give more than 4. However, it is hit or miss, so I encourage you to check it out yourself. As for me, I’ll happily return if someone else is paying. Any takers?