Right Choice Auto

My daughter and I went here to buy her first car. They are amazing there! No pressure, no hovering around us. They even let us take the car for a test drive alone. I will definitely be going back there whenever the time comes for a new car!

Good experience here! They shoot u straight and have fair prices… you definitely gotta try out everything in the cars tho… the quality ranges from decent to pretty good. But there were a couple with check engine lights on… which I was surprised at… anyways, hopefully my buddy will be driving away with a Toyota Matrix today. :)

Came in here to buy a little 4×4 pickup. Needed something I could take out hunting on the trails so that I didn’t beat up my newer rig at home. The Ford Ranger looked to be in good shape and was just what I needed. Aubrey showed me all of the paperwork and answered all of my questions. Steven made the $$ make sense and they met the price point I was looking for on the truck. These guys are easy going, no pressure at all. After a couple of weeks of driving it, I had the truck checked out by my own mechanic because I was a bit leery — being it was my first used car purchase – AND to my pleasant surprise the truck received a clean bill of health from my mechanic. I know I will be going back to Steven and Aubrey if I should ever purchase used again. I trust their business ethics and believe they are looking out for their own best image in selling good vehicles but more importantly they are looking out for the interest of their customer’s safety and satisfaction.

I’m on the fence with these guys, in referring them that is. I do want to mention that I did eventually buy a car from them and the car has ran fine. I had the vehicle for about 4 months. And on top of it Steve did make things better before our sale was closed.
Here is what bothers me or here is my story in dealing with Steve and this business. When I first got there I walked around their lot for awhile checking out the cars. I eventually found a car that seemed decent but after walking around for about 30 minutes no one came out., not even to say get lost. It’s pretty much a one man or the most a two man operation there so if they are busy, you’ll just have to wait your turn or come back another day like I did.
When it came time to talk about closing the deal, Steve’s pretty quick putting you through the process and not really explaining in detail, so you have to stop him constantly along the way. One other odd thing was he never really looks you in the eyes when he’s talking.
It was a weekend, we did the credit check dance, told me he’d call me back during the week when the banks are open. One bank turns me down because the miles are too high on the vehicle. The other was a credit union that gave me a 3.0 interest. Moving on, during our weekend discussion about the car there were some items I wanted checked, the shaky front suspension, air bag light, front headlight, trunk opening issues. So he says my guy will look at it and I’ll get back to you Tuesday (his mechanic works onsite). Well for one reason or another his guy is not getting to it, 2 weeks of constantly emailing and checking if the car was read and «I’m getting a little frustrated and now really doubting this».
Finally Steve calls and leaves a message to says the car is ready and proceeds to tell me about all of the additional costs for fixing the car issues. Funny thing is that WE never talked about me spending additional money on car repairs, when buying the car and it’s original price… hmmm??? In the same phone message he tells me how he’s already PREApproved with the credit union to accept the additional costs for the repairs. WTF? I didn’t tell him to or approve that… I call Steve and explained my disapproval of this and how shady it was, I had let him know I can go anywhere with the credit ratting and cash down anywhere than his place. Steve wants to get surly with me over the phone but eventually. says let me talk to my Brother.
He calls back later and says we’ll sell you the car at the original price we talked about. I get there to finalize the deal and Steve was super nice, cordial and followed through on the latter of what he said. I bought the car at original price we talked about, case closed. I wish I didn’t have to go through all of that, but in the end we made the deal work. I don’t know that I would go back, certainly I much wiser on how they operate.

My boyfriend and I went to check out what would be our «fun» car. When the first of the two brothers, Aubrey, came out of the office, he greeted my boyfriend, shook his hand, but didn’t even acknowledge me. It wasn’t until I was sitting in the vehicle we that he finally acknowledged my presences by saying, «you look good in that car!» Finally acknowledgement, but thanks to the car making me look good? Apparently, this owner doesn’t understand that women make the majority of purchasing decision in households nowadays, and he should be more respectful. The other brother, Steven, was much kinder. Although the car we came to see wasn’t right for us, Steven took the time to suggest some additional cars for us. Based on the initial customer service experience, we likely will not go back again.

I stumbled upon Right Choice because I was looking for a certain vehicle. I found what I was looking for in an ad Right Choice had on AutoTrader. I’m not usually one to shop around at dealerships, especially smaller ones because you tend to run into the cheesy suit, extremely pushy, big haired used car salesman. The fellas over at Right Choice are definitely not those kind of guys.
I can honestly say this was probably the best used car purchasing experience I have ever had. They had the vehicle I wanted, it was priced right (no mark ups for haggle room etc), they had done the maintenance on it, had the full CarFax, and worked with me to get the payments I wanted. There was no high pressure sales pitch at all. If you’re looking for a reliable used vehicle give these guys a call, it is well worth your time.

Aubrey was awesome at helping me find the perfect car for me. Great price and just what I wanted. He will work with you to make sure you get exactly what you need. More than anything, you can trust them to help you get a good deal. Love my new car and thanks to the guys at Right Choice Automotive.

After having spent a day in Phoenix car shopping and having one car salesman after another, and one dealership after another, NOT work with us and getting the run around from the banks, we drove to Right Choice Auto and met Steve there. We saw the most gorgeous Land Rover and were able to get a FINE deal for this great car. Steve was very helpful and was kind enough to get everything done for us. These guys are on the up and up! Go to them if you need a good quality used vehicle!

Low priced high-​quality cars. This place is honestly too good to be true. The two gentlemen that run the dealership are top notch. You will not be disappointed by a visit to their lot.