The food is OK, but the service is bad! I consistently went to this place for several months because it is in my office building, but the staff never acknowledges that you look familiar or that you order the same thing everytime. If you expect to be greeted with a happy face and a «Good morning» go somewhere else. They all look like they hate their job(including the owner) and that really puts a dampers on a persons day. I have heard other people say the same thing. The reason they are rarely busy is because they aren’t friendly. Also you always walk out of there smelling like a deep fryer. So by all mean go to one of the other locally owned coffee shops nearby. I wouldn’t be sad to see this place go.
Dallas M.
Rating des Ortes: 2 Tempe, AZ
I stopped here with my daughters while waiting for an appointment downtown. I hate giving low reviews to anyone, but the food here was really really bad. Zero flavor and soggy. I ordered a veggie sandwich, but it had pieces of tuna or some kind of meat in it. The bread was soggy, too. The sweet potato fries that I ordered were ice cold and bendy. The fruit cup that my toddler ate was slimy and past due tasting. My teenage daughter had a salad that she couldn’t finish because it was soggy and bland and trust me, this kid has a stomach of steel and can eat anything! The place was packed, which surprised me, but our experience could have been better. I basically spent 30 $+ and threw out all of our food and went to grab snacks elsewhere before our appointment.
Maria S.
Rating des Ortes: 5 Tempe, AZ
Over 10 years I’ve patronized Spoonz or its predecessor Silver Spoon Café. Gary and Denise do a nice job of delivering great food at a reasonable price. The iced coffee is the best around. A much better alternative for morning coffee and a bagel, or scone or pastry than Starbucks. The staff is very knowledgeable in making coffee drinks. The coffee is the highest quality. Much care is taken in hiring and training the very friendly and responsive staff. You can’t go wrong here. Gary and Denise have put their all into this business and it shows. Oh and their cupcakes and seasonal treats are da bomb. Best way to cheer myself up when I’m having a bad day or for gifting to coworkers and friends. It’s apparent that the bakery case is filled with homemade treats.
Mike H.
Rating des Ortes: 4 Chandler, AZ
Been here three times now, enough to get a feel for the place’s food. I’ve had the Tuscani Panini, Scottsdale Panini, sweet potato fries, and raspberry Italian soda. First visit with the Tuscani, I did not enjoy the bread… had an aftertaste. Everything inside was fresh, and the flavors came together nicely — Honey baked ham, Genoa salami, provolone, tomato, basil pesto. Also had the Italian soda that time, friggin delicious. Went back the second time just for another Italian soda. Today was the third visit and a Scottdale Panini — Grilled chicken, bacon, swiss, avocado, dijonnaise served on focaccia. Perfect. Everything about it was on point. Fresh, well put together, nicely pressed, and all the flavors were a team. I see some people really like the customer service. I have not experienced anything out of the ordinary. The place is small, and seating is awkward. Unless you squeeze into a corner, you’re sitting right where everyone is standing around in line. Prices are decent. Downtown. A co-worker gets the cobb salad often and it is quite huge… not something I’d finish in one sitting. Paninis are decent size, although i usually finish both halves. Take a look at their online menu and find something you like, or make your own salad, panini, sandwich or wrap. Recommended.
Nick D.
Rating des Ortes: 4 Phoenix, AZ
I was very excited to try Spoonz but unfortunately I did not enjoy the food I ate. I ordered the half sandwich and cup of soup, and was disappointed with both. I ordered a Blt sandwich and the lettuce, and bacon were really soggy. I wasn’t sure what type of soup I had, but the main ingredients were beans and ham. The soup was decent but the beans seemed a little uncooked. I’ll give them the benefit of the doubt and try them again, but my first experience here left me dissatisfied. Edit: I will admit I love the customer service at this café, after my first review, someone from Spoonz reached out to me and thanked me for my feedback and apologized which meant a lot to me. I am glad I went and tried their food again, this time I had their ham and cheese bagel sandwich which was great. The staff is also super helpful and gave great recommendations on what to select off the menu. I recommend giving this café a try!
Shannon M.
Rating des Ortes: 5 Chandler, AZ
I got to new employee training super early today. I asked for a coffee recommendation. I was told this place has the Best Coffee close by. I would say absolutely. The staff was friendly. Even met a couple regulars. I did try to gift him my coffee for the punch card but sadly they couldn’t. I will certainly get coffee there again if I am at that facility again.
Vanessa A.
Rating des Ortes: 4 Tempe, AZ
I’ve been here twice and each time the food was really good! They had some really good iced and blended coffees and its quite cozy. I definitely recommend coming here if you want a breakfast or brunch sandwich
Jeffrey B.
Rating des Ortes: 4 Phoenix, AZ
Quick and Delicious. First-timer. Tried the Caprese Panini and loved it. Easy location for those working downtown. Good food, great prices.
Meryl W.
Rating des Ortes: 5 Cave Creek, AZ
I love SPOONZ. I go there several times per week and always get the same personally crafted tuna salad. The prices are reasonable. The sweets in the display are beautifully made right there on site by a pastry chef who trained in Europe. The food is fresh, fast and tasty. The service is no nonsense which I like. Give SPOONZ a chance if you’re ever downtown.
Phillip R.
Rating des Ortes: 4 Phoenix, AZ
Randomly came across SpoonZ Café was i wandered through downtown Phoenix during my lunch break. Had a craving for a salad when I noticed this place. The selection was pretty diverse so it definitely sparked my interest. The prices ranged from around 6 –12 bucks for a wide variety of salads. I ordered the sicilian w/chicken which was around 9 bucks. When the salad was ready I gasped. It was huge, maybe the biggest salad I had ever seen. After a few bites, I was hooked. Great flavor, lots of chicken and veggies along with a tasty vinaigrette dressing. I couldn’t even get through half before feeling like I was going to explode. Check this place out, good salads and you get a ton!
Ric B.
Rating des Ortes: 4 Phoenix, AZ
My first time here. Only gave it 4 stars for that reason. I liked what I had, clean and nice in the heart of downtown Phoenix. Not pretentious, just good food at reasonable prices. Can’t wait to try a panini next time.
Molly I.
Rating des Ortes: 5 Mesa, AZ
I can not begin to express how much I LOVE Spoonz Café. I am greeted every time I enter the shop and have only received great customer service. Where the gold is, is the soups. It changes daily and they’re amazing. I have tried about 10 different soups and not one has been a miss. The coffee is average but where it lacks, the pastries and treats make it up. The online ordering is convenient and your food is waiting when you arrive to pick it up.
Scott P.
Rating des Ortes: 4 Phoenix, AZ
Grilled salmon(Atlantica) wrap — good taste high protein without being heavy. Well done.
Adam E.
Rating des Ortes: 1 Phoenix, AZ
Average cofee. Local vendor for cofee, no doubt; but they don’t know how to make a good cup of joe. Sandwich was average. About the only thing that was good was the pastery I ordered. I was not impresseed and would return eventually for another pastery if I hadn’t herd who I awesume is the owner speaking to her employees. She was beyond rude and hurtful to them. I will not return to this place All because of that aweful lady owner.
Amber A.
Rating des Ortes: 5 Phoenix, AZ
Their dark roast coffee and a biscotti are the perfect combo. I don’t know if their biscotti is especially good or if I have just never appreciated it before. Either way it is not to miss.
Brittanie M.
Rating des Ortes: 2 St. Louis Park, MN
Over-priced, mediocre sandwiches and boring coffee. They wouldn’t make breakfast after 10 even though they cook it fresh. Is it against some kind of regulation to grab an egg out of the fridge? If you love this place you haven’t really been around. There are much better choices within walking distance.
Kelly M.
Rating des Ortes: 1 San Francisco, CA
I came to Spoonz with some classmates and without expectations. However, I was very disappointed. The atmosphere, service and prices were mediocre. I can live with mediocre, but I cannot live with disgusting over-priced food… which is exactly what Spoonz is. If you want to spend your good money on terrible food then I highly recommend Spoonz, however I do not plan on returning.
Teresa F.
Rating des Ortes: 2 Phoenix, AZ
I’m sure I will be losing my Duchess status of Spoonz soon. I have been going less and less over the last couple months, and they are housed on the lobby level of my building. The service has been just ok since Vita left. The owner(female) is really unpleasant and doesn’t seem to be happy about being there. The Scottsdale panini is decent, although the quality of the chicken seems a little lowered recently. The owner(male) once told my coworker and I that they cook the meat offsite and simply heat it back up at Spoonz. Something about not having a proper oven/grill? An ex employee of Spoonz was an incredible pastry chef and made amazing desserts. Not sure how the treats are now, as I’m skeptical there’s a bunch of «boxed» desserts. For coffee, I’d rather walk a few hundred yards more for Starbucks. Wow, this review really is quite negative. Spoonz is good when you’re in a pinch downtown. I doubt people are going too far out of their way to come here.
Alvin D.
Rating des Ortes: 4 New Orleans, LA
4⁄5 dangerous sweets. oh my. sugar. bars. yum. i’m glad i can only get this when i’m in town for business, otherwise i’d have to get pants in new sizes.
Dolores G.
Rating des Ortes: 3 Phoenix, AZ
I would give this place at least 3.5 stars but they are a sold 3, not convinced they are ready for me to round up to a 4 just yet. As I leave my office for my typically late(130−2p) lunch, I decided I was craving a sandwich, after seeing the latest @sammich_es post on twitter. Knowing I would be hard pressed to get a true«sammich“around here I began my journey. I had promised to give the Gyro at Coney Island another shot(they offer a $ 7.55 meal deal, hard to beat). But I had also seen that this place [Spoonz] had opened up relatively recently and I am always one to try something new and spread my «wealth» around. They have a few tables outside, which is nice because for the most part this section of the street is shaded during the heat of the day. I walked inside and positioned myself to the right side of the counter to see what they offered. Their menu is simple but with a good variety, coffee drinks, teas, sandwiches, soupsand salads. You can order one of their sandwich or salad creations or design your own from a list of options. They also had a thick quiche in the fridge case and some yummy looking pastries. Finally deciding on the Country ham panini with ginger mango chutney, tomato and swiss on multi grain bread, $ 6.95 plus tax, no chips… are they extra? I grabbed a seat in the colorful, relatively small diner and waited. It didn’t take long. I picked up my sandwich. It was toasted, and generously filled with ham and the mango chutney was just right and complemented the ham quite well. I don’t recall tomato and the cheese was one thin slice relative to the amount of ham. But hey I guess I don’t really need much more cheese than that anyway. The service was no frills, no hello’s upon entry, no «Dolores your order’s ready.», even though they took my name, but they did say Thank you as I grabbed a menu and left, that counts.