Stockton Dermatology

I have been going to Stockton Dermatology for several years and I would highly recommend them. The staff is friendly and helpful and I have never had any negative experiences since I have been going there. The office is in a great location and is convenient if you live in Ahwatukee or Chandler.

After reading through the current reviews, I am shocked that this dermatologists office is not rated higher. I have had wonderful experiences with everyone at this office, and I haven’t been this happy about the way my skin looks in a very, very long time.
For both of my appointments I have been reminded by both Text Message and phone call, so I don’t understand why people complained about not getting an appointment reminder. Just a reminder (since you said you need them), as a grown up we are responsible for keeping track of ourselves and our obligations. No one is making you go to the dermatologist, you chose to. So, keep track of yourself and stop complaining that you didn’t get your COURTESTY reminder. You probably didn’t answer the phone, or ignored it. Shame on anyone for rating them lower because of something that is your own fault.
Same with being late. Map the location, and ASK the receptionist when you set up an appointment if they can give you directions to the office. Simple. Boo hoo, you’re late because you weren’t sure where to park, or couldn’t find the office. Again, this is your fault, there is no reason to give this office a lower rating because you can’t get it together. People like the no shows, late ones, etc. are the reason I have to wait around the office when I am on time or early. Because your appointment ran late and no one is as important as you. They should do more than charge you, they should terminate you as a client.
The woman I saw was helpful, listened, explored my concerns, and put together a regiment to clear up my skin. Dealing with the insurance to cover the prescriptions was difficult, so I was partnered up with a pharmacy that delivers to your home, with only a $ 35 co-​pay (first delivery was free). Dr. Stockton’s office gave me enough samples to keep me covered while I was waiting for the script to be delivered. I highly recommend anyone to this office!

Stockton Dermatology is the best dermatology office in the Valley! First of all, it’s conveniently located off the 202 freeway so it’s a breeze to get there. The front office staff is extremely polite, friendly, and inviting. Also, the nurses and PA’s are truly concerned about their patients’ health. The office is very clean and professional looking and it’s located in beautiful plaza with plenty of parking. They have state of the art technology and use only high quality products and techniques. They aren’t pushy and don’t try to «sell» you stuff you don’t need. Their appointments are flexible and they are prompt and on time. I had my laser hair removal done there and it was a flawless procedure from start to finish. I have also been seen there for several skin conditions and was very satisfied with my treatment. I would recommend them to anyone!

The office in ahwatukee cancelled my appointment and moved it to another day, I being a full time student and working full time forgot my appointment. No one called to remind me or even called after saying I missed my appointment they just sent me a bill, after explaining to them that I work in the healthcare field and was not notified I missed my appointment by e-​mail or phone and that I should have been notified of that, I refused to pay the $ 40. The billing office called me and told me they are sending to me collections and that they have sent people for as a little as $ 5, I tried to explain the situation again and the billing office was very rude. To send someone to collections over $ 5 is a little extreme in my eyes and would rather go to a Doctor that cares more about making sure I make my appointments then the money.

Stockton dermatology staff treated me and my daughter as if they were doing us a «favor». The lady that recorded our data –not once made eye contact. Then the nurse reviewed our situations. I have to say she was very attentive to my daughter concerns yet with me – she didn’t even take a close look at my face, was very quick to diagnose prescribe and guiding us out the door. What an impersonal treatment! Find another place!

This dermatologist is the worst I have ever been too. Their scheduling department will screw up your appointments and then not even fit you in or accomadate you when they admit to it being their fault. I will never go here again and will tell everyone I possibly can about my horrible experience. Starting by writing a review on every site I can to share my story. These people should not be in buisness!

I was not impressed with my visit to Stockton Dermatology. The women at the front were not welcoming and treated me like it was a both I had a 4:56 appointment. Advice if you don’t want to be there don’t offer that appointment time.
I met with the person that did my appointment acted like I was on an assembly line. She was so rushed in my session it was over before it began.
Dr Stockton people pay good money to see you but you are booked I get it but the people that represent you got to be better. They act like a smile would damage the face muscles. I will go back for hair removal because from what I see they have the best laser for dark skin but it’s with reservation.

I am a current patient, currently being treated for hyperpigmentation. I’ve never actually seen dr. Stockton, and was told she’s booked for the year! I was told at my last appointment, around closing time, that my provider would have to «walk me out the back» since the front office staff didn’t want to stay and wait for her to finish with me. How completely unprofessional.
In addition, they are big on trying to sell you their in-​house, compounded concoctions at ridiculous markups. Hydroquinone pads-​$ 70 when I can buy the cream at the same strength online for no more than $ 10. Retin a cream $ 110 when you can buy online for $ 20.
I will continue going because they treat darker skin tones, but not really impressed.

The work of the Dr. Stockton herself was up to standard however her office staff was extremely unprofessional and rude. It has been a great disappointment how accommodating as a patient I have had to be for the scheduling mistakes of her office staff. Normally I would be tolerant of a few mistakes because everyone is human. Unfortunately the same respect was not shared by the staff when I showed up 10 min late to an apt. The staff did not honor my apt, and accused me of being 20 min late. They even made the call of alerting me of being late, while I was waiting in the office. I will not be returning to this office or referring anyone else. It is a shame that the good work of a physician could be not the center of this review because of the gross oversight in hiring the front office staff.

I used to get the worst ingrown hairs around my jawline and it was causing me to break out, badly. Tweezing only made things worse. My dermatologist recommended I go get laser hair removal after a few failed attempts at electrolysis, but I was scared because I’m African American and I didn’t want skin to get hyper-​pigmented or the dark marks on my face get worse.
After doing my research I found that Stockton is the only dermatology place in Arizona that has the ND Yag (or whatever the laser is called) which is REALLY good at zapping dark hairs on dark skin. So I called and set up my consultation with Debbie Jessica who had worked on other women of color before. I came in, they assessed my skin, took before pictures and gave me these prep pads to prepare my skin for my appointment. Went back in for my appointment, she zapped my hairs and in about a week I started to notice them fall out! It was the craziest thing. I set a follow up appointment for six weeks, then 8 weeks, then 3 months. Each appointment time longer than the next because the hairs weren’t growing back, and when they did they weren’t ingrown.
6 treatments later I’m done. Will only need to go back if the hairs come back for a touch up. But overall, an amazing experience! I definitely recommend this place for anyone looking to get laser hair removal from people who know what they’re doing. Not to mention, this an actual doctor’s office with licensed physicians and medical staff, not just a hole in the wall spa.

I’m a pretty new patient and was referred to Stockton Dermatology by a trusted friend who works within the specialty healthcare industry and has insight into the best Derms in the state. Although it’s true Dr. Stockton is booked out until 2014, I have been extremely happy with Laura Devlin. The care I have received for myself (skin cancer screening, biopsy and Mohs surgery referral) in addition to treatment of my 2^nd graders’ skin condition and my daughter’s acne have been outstanding. The office is modern and professional, and the medical staff are very helpful. I was really surprised reading the Unilocal reviews because I haven’t had those experiences. Yes, you will see cosmetic related advertisements in this office, but that is because this practice happens to offer aesthetic services as well. Not once have I felt pressured to consider cosmetic procedures or services at any of my appointments — although I wish I could afford them! I also don’t have the best insurance plan, but I was never given any problems. In fact, they took the time to find me a doctor they trust to perform my surgical procedure that would accept my plan so that I did not have to deal with the frustration of doing it myself. It’s true they are sticklers about being 15 minutes early for your appointment; however, they were upfront about this when I was scheduling so I was not surprised the one time I was running late that I had to reschedule. I am really happy with Stockton Dermatology and trust the quality of care they provide. I plan on continuing my relationship and would highly recommend them.

First visit here, will not go back.
Waited at the reception desk (ignored) until staff was finished joking and laughing amongst themselves. They were snotty and unwelcoming. My appointment time came and went. Finally, I was seen by an assistant, instead of doctor. I paid my copay and left. After I left, they revised my bill higher because I saw a specialist?
Pick another dermatologist. PJ

Have been a patient for several years. The staff has been a great to work with. They have helped me with my Rosacea.

I’ve been a client for the past two years. My review is mixed because I do like going there but, sometimes, I have my disappoints with them. Like that one time, I paid a hefty co-​pay just so the PA could tell me there was nothing to be done for that particular appointment. I was like…“I paid all that for that.” Also, they are very rigid with their tardy policy. However, they have shown me mercy once or twice when I showed up late. I get it. It’s a place of business.

Arrived exactly 12 minutes (apt was at 8:45) late mostly because I parked in the wrong area and had to re-​park and find the place. Not very hard to find, mostly my mistake for parking on the wrong side of the building. After I sign in I waited 4 minutes a lady call me and give me extra papers and collect my Id and insurance card. A couple minutes later the lady (not very nice) calls me and tell me because I’m «15» minutes late she needs to see if they can work me in. Well at 10:15 ish I’m finally called in. However, the front lady was not nice at all and treated my «15» minutes late as a total crime! She even told me that he doctors would not address all my concerns, I had to choose one or two only to discuss. Terrible waiting, I’m sure they overbook people!
The facility is clean, comfortable and some of the inside staff was nice. However their phone service is terrible as it took me a few days even to make the initial apt. The front ladies were not very friendly and their «late» policy is awful!
I wish had told them that if I could not be seen for all my issues maybe I should pay half a visit too! Not a nice attitude towards a new client/​patient.
I will look for a new place where staff is friendlier, better working hrs for the phone lines and better over all idea on how to treat your clients/​patients that keep you in business! I felt that most of the staff were too much like barbies too worried looking at themselves all the time and forgot to be nice/​polite to new clients!
This is not a review of the doctors but a review of the facility and the front staff and phone service availability. There are so many ladies working on the front that I wonder why no one answers the phone!
Finally when I saw the doctor I did feel that she rushed me and looked at her watch a couple of times. I won’t come back here. They just want to see numbers not a quality visit. Definitely catering for the rich and snob!

A friend of mine highly recommended Stockton Dermatology, so I called to schedule a check up with Dr. Stockton after finding a strange new spot on my skin. I also wanted to have an overall exam, since I had never been to a dermatologist before. The staff said that there was not an appointment available for 2 months. I was worried about waiting so long since I had something I needed checked asap, but made the appointment anyway. When I showed up for my appointment 2 months later, it turns out I was scheduled with a physicians assistant, not even Dr.Stockton. She was absolutely horrible. I had several areas of concern, and she had NO idea what ANY of them were. I also wanted to have a small skin tag removed, and she said she I would have to come back for another appointment to do that. I scheduled the next appointment, but when I found out that it was going to cost $ 600+ to have a small skin tag removed, I cancelled. I had a horrible experience with this office.

Stockton Dermatology is a great group of dermatologists. The facility is clean, the staff is courteous and professional, and the Doctor’s themselves seem very knowledgeable. I’ve only been here twice for two different situations, and both experiences I felt comfortable and received high quality service. I chose Stockton Dermatology at the recommendation of my mother. I absolutely trust her the most when it comes to Doctor referrals, she does an amazing amount of research prior to picking a professional to go to. She’ll also drop them if their level of service starts to slack or she starts to feel uncomfortable with their expertise. When it comes to your health you can’t be too careful and I always feel like I’m in good hands with Stockton Dermatology.

Fail! Fail! Fail!
I will probably regret this post (much like a drunk dial) later, but the facts are the facts. I had a cosmetic removal procedure done last week and over the weekend my stitches popped open. My daughter was like, «Mom, your boo-​boo is bleeding. Low and behold, one of my sutures popped open. Graphic I know, but it is necessary to illustrate the severity of the situation, and to give you a worst case scenario analysis of Stockton Dermatology.
So, I called Stockton Dermatology and the phone service said they wereclosed and you can’t leave a message. Also, there was no number in case of emergency except a referral to 911. So, I went to Urgent Care and they tell me they can’t help me because I got the stitches somewhere else. Really?!? I will have to review them later. Anyways, I went to the ER and after a 2 hour wait and a $ 100 copay all ended well.
Next step was to cancel follow up at Stockton Dermatology since I already got the stitches out at the ER. Well here was the nail in the coffin for Stockton Dermatology. You can’t reach a person on the phone. They are suppose to open their phone lines at 8am on Mondays, but this was not the case. I called at 8:02, 8:05…(and this wasn’t Althea time, this was real and actual time. Anyways, after getting frustrated at the fact you can’t leave a message to cancel an appointment I let it go until noon when I tried again. Well, now their phone lines are closed due to lunch between 11:30 and 1p! I get breaks… I get normal business hours, but if you are offering surgical procedures you should offer some assistance in case something happens! I am not asking to have a person pick up on the first ring when I call, but some human contact and acknowledgment would be nice.
In short, since I can’t reach you via phone, I would like to take this opportunity to cancel my appointment for today via Unilocal

I LOVE Stockton Dermatology. They are professional, friendly and compassionate. (I love the fact that they have a very professional website.)
I’ve seen this dermatologist 3 or 4 times over the past 5 years. I especially love the fact that they know how to handle darker complexions. Don’t get me wrong, this place is welcoming to all colors, but it’s nice to have some ladies there that are able to relate to my specific skin problems.
This place seems to be very popular. They are always busy so be sure to show up on time. They don’t mess around. Once I was a little late & I had to reschedule.