Sunrise Preschools

Being new to Phoenix, I chose Sunrise because it was close to our home and the facility is beautiful and clean. My son was going there for 8 months at 4 days a week after school care and everything was great. Until my son went there for only 1 day of after school care during the 3^rd week of April and I was charged for the full week. I asked the manager why be charged for days that he did not attend and she said «Well, You pay for the week because that is his usual schedule-​even though he only attended for 1hr & 30 minutes for 1 day.» A day later I found another daycare that did not charge for days that he did not attend and my son is just as happy being there as he was at Sunrise. They rip people off and there’s no law saying that they can’t do-​so they do.

Warm, Wonderful and Inviting. From the moment you walk into the door you’ve feel like you’ve known these women for years. So inviting, the entire school from top to bottom is so bright and cheerful and very clean. The teachers are amazing and you get a sense that they truly love what they do. It’s a thankless job and extremely demanding but somehow they make it look easy. As you walk the hallway towards your child’s classroom all the children you encounter are really sweet little kids and they all look very happy to be there. As a fulltime single mother it’s hard knowing you can’t stay home and raise your child. It pulls at your hearts strings. It’s a horrible feeling I am sure all mothers can relate to, to entrust the love, care and attention to your child while you’re away at work to a caregiver. The teachers at Sunrise instill the same values and provide a loving and supportive direction to my son that I would do if I could be there. The curriculum chosen each month challenges the kids in preparing them for the next stage in their lives. I believe he’s going to do very well once he starts kindergarten in fall because of how much he’s learned at Sunrise. I’m truly grateful to this preschool and recommend it often to friends and family. I shopped around for different schools for a while but the tuitions were always so high I couldn’t afford them. The places looked dreary and dirty too but Sunrise went above and beyond for me. They understood the position I was in an offered an affordable discount. We actually moved closer to this preschool just so my son could go there! Out of all the things we have to worry about on a daily basis; I never worry about my son being there… he loves it.

THIS IS A GREAT SCHOOL! I have had my kiddos at this preschool since they were infants. My oldest started kindergarten this year and my son will start this September. I can tell you that over the years I have gotten to know this school very well.
The school director Tanya runs a good crew she is warm to the parents and kind to the kiddos however, she will be stern if necessary. I saw her defend the school property with another tenant of the strip mall on one occasion. The teens of the trade school were loitering near the school yard and Tanya went toe to toe with the manager of the trade school making sure the teens not smoke and carry on near the school yard. Made me smile:) She’s no push-​over!
The door to the school is locked at all times you must have a code to enter and there is always a staff member sitting at the front desk. I know the majority of the teachers… Bertrill and Marissa in the infant room both took care of my kids as babies and I can tell you– I would trust them with my eyes shut.
Havinder, Carol, Jaime, Bernadette and Debbie all still at the school looked after both my kids as well. I have NEVER had an issue with any of the staff. My daughter who started kinder this year was well prepared to begin on the right foot. I still bring her back to Sunrise on half days or breaks when her schools shuts down for break.
These teachers have taught my kiddos their ABC’s, colors, show and share, computer programs, and arts and crafts to name a few.
When my spouse and I broke up these women helped my family by keeping their dad and I informed on anything we needed to be made aware regarding the kids behavioral changes etc. This school was so compassionate about what happened to our family that I’m tearing up writing this…
There are soo many kids that have grown up with mine at this school. The class throws a small party for the kiddos having a birthday and they are made to feel special. My kiddos are also fed throughout the day and they don’t complain about being hungry.
The school holds a Halloween, Christmas, Valentine’s parties and craft nights and book fairs. These teachers have taught my kids about kindness, generosity and friendship. It is so sweet to see these kids grow up together. I have made friends with one mom in particular and this school really does give you a sense of community.
There have been times my children have hurt or been hurt by other kids. I get a note from the teacher and then there is also one waiting for me near the sign out book. The teacher tells me what occurred what was done to correct it etc. the management at the school is also made aware of the issue and they let me know if there is any follow up etc. My kids do not come home with mysterious bruises or complaints about teachers mishandling them.
There are notices about strep throat, pink eye or lice cases posted at the sign in desk and on the class door where it occurred. I have also PERSONALLY witnessed the staff wiping down the rooms for clean ups and the whole place smells as if it had been sterilized. I’m still shocked my kids have yet to even get lice since there have been several outbreaks. These things are inevitable but in my experience I can tell you the school handles the situation.
I read the previous reviews and felt personally offended. Trust me, my children have been at this school for years… not weeks. I recommend this school to anyone I know is looking for childcare. Feel free to message me if you have any questions :)

Please keep your children away from this preschool. My children only attended this facility for a week (thank goodness). The last day when I picked them up all three of them was very hungry, the youngest one screamed all the way home. Additional to that when I got home I tried to change her and her whole bottom was bright red. It look like she was in her soiled diaper for a long time. My son finger was smashed by the door in his cubby. Of course that was never address by the teacher. When my husband was picking up the kids first time and it was his first time in there, he was not assisted how to signed kids out, but rudely ignored. We was convinced that we will be approved for the scholarships and we had that first week for free, but still had to pay the fees. We was never informed how much money we would need to make to be approved for scholarships. If I would know that upfront I would know I would not be approved and don’t waste my time for this people and loose the money I could use to set up other more friendly place for my kids.
When I received phone call from the director informing me I didn’t qualified for the scholarship and I mention I can’t afford without it to keep my kids there all I got from her is «ok». No sympathy or even tying to figure it out what we can do so my kids can stay there. I had to leave my job to run and find other daycare for my kids. I would never pay almost $ 500/​week for three kids to have my kids in this daycare!

DO NOT GO TO THIS DAYCARE!
My child’s daycare raised their prices so I decided to look for another daycare. I did a lot of research to find a daycare that was affordable, had great reviews, met my expectations and also was driving distance from my house. I always drive by this daycare quite often and came across it on Google and Unilocal.
The first week I dropped my child off the teachers were super nice. Boy that didn’t last that long nor did we end up staying at this place that long. They never greet you and are super lazy. There are only two teachers that are super nice at this place. One of them is a younger girl who changes the kids diapers a lot and the other one is an older black lady. If you ever try to talk to Miss Jaime, GOOD LUCK. You ask her questions to get an update on your kid and she is bouncing off the walls. She talks to you about the kid and then gets distracted and forgets what we just talked about and this and that. I feel like she is the lazy one. A kid was playing with a plastic drawer and it fell on her, instead of getting up to go soothe the kid. she just sat in the corner of the room and told the girl to go over to her.
I didn’t like the fact that the teachers acted like they were just there for their paychecks and that was it. There was hardly any interactions with the kids as far as crafts or activities. They don’t do a good job cleaning the toys or even showing any kind of affections towards these kids. I’ve seen the way these teachers talk to the kids and the way they grab their arms.
My child had a bruise in between her eyes and nothing was brought up to my attention when I picked her up. I noticed it shortly after I took her out of my car and mentioned it to the assistant manager Ashley. Ashley kept saying she was going to follow up with the teacher but didn’t end up calling me back so after I called her myself. She then asked Miss Jaime and was told that the teacher noticed that my daughter and some other kid were fighting over a toy and after turning around she heard my daughter cry. First off, if two kids are fighting over a toy shouldn’t you go over there to resolve the issue instead of ignoring them?
Also my daughter got bit badly on her arm and the manager or teacher didn’t mention to call me to let me know what had happened. I walked in the classroom and noticed a dark red mark on her arm. I know it’s very common for kids to get bit in daycares, but I was upset at the fact that I had to ask them a bunch of questions in order for them to tell me what happened. Its like i was trying to fish for some answers.
Another thing I didn’t like is the fact that they take the kids out in the afternoon when its over 110 degrees out. The kids face looks flushed each time I go there to pick up my daughter. Another parent also mentioned something about them going out in the afternoon and she didn’t like it.
One day I dropped my child off and there were three employees working and a guest was in the room. The teachers were acting super strange as in they were being really nice. They even did crafts with the kids and played with them. It was def all for show… because they don’t normally act like this.
My daughter hated this daycare and would cry everyday! I thought maybe its cause she needed to adjust to this new place, but after doing it for couple weeks and noticing all of the bad stuff that was the last time I took her there.
When I disenrolled her, the manager asked if there was anything she can do to have my kid
stay. I told her everything and still disenrolled her. Obviously nothing was being done because I’ve mentioned this to the assistant manager and the teachers. So I had to complain to the corporate and funny thing was that last day she was there the manager went into the classroom and I heard her telling the teachers that they can’t take the kids out in the afternoon and that they need to start washing their toys…
All of this is unacceptable and I think this place needs to look over their policy again and the managers need to go over what they expect from their workers or just hire new workers.
I will never bring my daughter back here again nor will I ever refer anyone to this place.
IF YOU GUYS ARE WONDERING WHICH ROOM I’M TALKING ABOUT. IT’S THE TODDLERS ROOM!