Talus Ranch At Sonoran Foothills

For the most part I enjoyed this complex. The facility was kept cleaned and maintained. It was nice to have access to 2 different pools and fitness facilities. I can’t say enough nice things about the leasing department, everyone there was great to work with and for the 2 years I was here really enjoyed it. In regards to scorpions… saw 1 in 2 years at my place. Bugs, well they are everywhere outside and I didn’t have a problem with them. I did have to break my lease knowing that I signed a legal contract with a specific fee, the leasing department again did a great job and didn’t try to screw me over like other complexes I’ve been at. Altogether, this is a great place to live and I’d recommend it.

Nope nope nope. I helped a single mom with two kids that was down on her luck. I knew full well when I signed a lease for this person more than likely I would have to buy out early. However this person skipped rent without telling me. The management was aware that I did not live there and have all my contact information but did not contact me until after a court hearing.
I contacted an attorney and in Arizona a notice on a door is legal service… So while this place may have acted within the law their practices are unethical. I would’ve paid them the day the called, if they bothered to do so. Instead I now have a judgement on my credit that cannot be removed even though it’s satisfied.
1) Two lessons learned. Steer clear of Mid America Apartment Communities (MAAC).
2) No good deed goes unpunished.
The rental agents are rude, talk over you, lie and extortionists.

I had a few hiccups here but nothing you shouldn’t expect dealing with an apartment complex.

I don’t like spiders, snakes, scorpions or dog crap … All of which abound here … But of course of you pay, pay, pay, pay, pay extra they’ll have someone come and leave a card when your not home to let them spray. They don’t care
Yeah, we moved out 2 months after we moved in
This place sucks, well unless you like bugs, and dog crap … Then you’ll love it

I lived at talus ranch for 2 yrs and it went ok.

After living at this community, I now undertand why rent is significantly cheaper that other apartments. Absolute terrible customer service when it comes to the front office staff.
The community posts pool rules that state the pool area closes at 10pm and is monitored by a third party security company. Any complaints after hours need to be sent through the security company. After many sleepless nights where the noise coming from the pool kept me and my family awake, I called the after hours line. On many occasions, they didn’t even answer and all you are able to do is leave a message. When I did get connected with someone, I was told that they don’t send their security officer over until after 11pm because the pool is open until then on weekends. I followed up with the apartment staff and they told me that the pool does in fact close at 10pm. The noise issues continued night after night and my complaints were acknowledged but never corrected. The only time I would receive follow up is if I initiated a meeting with one of the staff members. The pool rules also state that pets are not accepted in the area but this was also an ongoing issue. I even sent photos of the dogs and owners to the Office Manager so that she could follow up with the residents but this was never done. The noise from the people and barking dogs at the pool have been so extreme at times that my family and I had to leave and go stay with family members in order to get some sleep.
In addition, they do not stay on top of their residents to follow the contract terms in regards to keeping common areas clean: dog poop, not throwing trash in the actual dumpsters, discarding broken furniture or home goods somewhat near the dumpsters, etc — the place looks like slobs live here.
The assigned covered parking system is terrible. My designated parking spot is on the opposite side of my building and at the far opposite end… about 15 spots down.
The 2^nd bedroom of our apartment doesn’t receive the same level of AC or heat as the rest of the apartment so my child’s room is always 8 – 10 degrees warmer in the summer and colder in the winter. The noise level that transfers through the walls is also extreme. I can here the alarm go off every morning from the unit that is adjacent to my bedroom.
I cannot wait to move out of this complex — future resident’s beware!!!

Just moved out. Overall Happy.
Full Disclosure: I am a real estate agent and I did not myself live here. I spent a great deal of time here and interacted with the office staff for my boyfriend, who was the person on the lease. He lived there for three years, I was there most of the third. I am writing this review from what he told me and my experience as a live-​in guest.
Again, I am a realtor and at the end of the day I Make a decision about a rating based on if or if not I could in good conscious recommend a community to a client. In this case I would absolutely be able to tell a client that I myself would live here.
Pros:
— Good floorplans: oversized, spacious, decently organized.
— GREAT maintenance people — attentive to detail and pleasant
— GREAT maintenance policies — things get done and get done reasonably quickly
— Good front office staff, pleasant, friendly, helpful (see also cons)
— workout and pool facilities were amazing
— great views
— the community felt safe. Well lit, etc.
— they were very fair at move out — did not charge us absurd fees
— reasonable rent
Cons:
— the office staff did not seem to be uniformly informed about policy — we had some issues at move out — to their credit they went above and beyond to make it right– Thank you to Melissa!
— the utilities are mandatory through the complex and not divided well (you have no choice about cable — even if you don’t want it) and the water is not based on your own usage. It’s not really to be helped as it is not really possible to subdivide by unit in these types of buildings. Still a con, but not a con unique to this property.
Overall this is a good company that cares about their tenants.

We have been living in this hell hole for almost 2 years. I literally cannot wait till our lease ends. The staff are rude and bitchy, the maintenance are in my opinion unable to do their jobs. The grounds are covered in dog shit and cigg buds, the trash areas are disgusting and covered in trash and bugs and rodents. The other day I witnessed a terrible dog fight, when i called to report it they acted as if it wasnt a big deal and told me theyd look in to it. The pool is ALWAYS green and when asked about it them blame the tenets and spilling beer in the pool? I have NEVER heard of a little beer to cause an entire pool to turn green. Another thing is the scorpions and bugs, I have a infant daughter and expressed my concern of the scorpions to the office and they literally laughed at me about it. Like it was no big deal. They also give me grief when i call to have the bug guy come spray my apartment. A couple months ago we were paying online and were amazed to find we had been over charged $ 450.00 when i called to ask about the problem not one of the idiots in the office could help me with the problem they just told me to pay the amount i was being asked, a couple days later i got a not on my door saying if i did not pay the $ 50 in taxes we owe we would be billed late fees, so i called the office in a rage saying ‘why should i pay the taxes when i just OVER payed by $ 450?” she then just said to pay the amount and any extra would go towards my next month rent. Just last month to pay rent the website was down and no none knew the exact amount we owed, so i went to the office to pay by check and asked the oh so ‘nice’ women at the desk how much my rent was she said she didnt know and had NO way of knowing, so i told her i would just put it for a little over what it usually is, she in return says «hopefully thats enough or we’ll have to charge you with a late fee» EXCUSE ME a late fee? For your piece of shit website not working? You’ve got to be kidding me.
DONT MOVE HERE, spend the little extra and go else where, this place is a shit hole.
I really also hope you people read the reviews and fix the problems.

Well the staff and maintenance crew here have been awesome. However they raised my rent 100 $ per month after my lease was up. I couldn’t believe it. And you have to pay for cable even if you don’t want it. I’ve also been stung by scorpions twice. Once in bed while I slept and once by the pool.

My son and I have been here for 6 months, and have had nothing but wonderful experiences with all of the staff. No matter who I deal with in the office, they are all extremely helpful and pleasant. Any maintenance request submitted (lights, smoke detectors etc) have been dealt with as soon as possible, and all maintenance staff have been awesome! Scorpions come with the territory, and we have only found 1. The day after, maintenance came out and replaced the weather stripping on our doors and dusted. They do everything they can to keep pests at a minimum, but we do live in the desert and they can’t control surrounding construction. All of the staff is extremely accommodating. Our leasing consultant, Shanell, remembers us by name and always takes the time to say hello and ask how we’re doing when we see her. We love it here, and could not ask for a better experience. Thank you Talus Ranch!

I’ve lived here only four months now. I am really happy to say everything has been great. Due to the warnings posted I have the inside of my apt sprayed every month and have had no problems with critters. I have had a couple of times to call maintenance and they have responded promptly. When I first came (from out of state) the staff was really great in giving me some go to places for shopping, eating etc. the only thing that makes me hesitate in writing this review is that more people will want to move here and I won’t have the pool to myself every night!

I lived here for about 5 years and for the last year and a half had a horrible scorpion problem. I complained and filed requests with maintenance constantly, but the issue was never resolved. I have a small child and was fearful that she would be stung. The last few months were horrible. I had to call the front office on a Saturday, begging for a maintenance worker to come up and kill a very large scorpion. They were not there so a lady from the office came with a broom and even she was too terrified to kill it. We had to finally have a neighbor come over and kill it. The last straw was finding 3 scorpions in my bedroom. I gave notice late May and was moved out mid June. I paid the entire month of June’s rent, but they charged me a total of $ 1800.00 for breaking my lease, which was to end in November. I am a single mom, and $ 1800.00 is a lot of money. Who nowadays can just fork over $ 1800.00? I attempted several times to work out an agreement and payment plan with management. I was hoping since I had lived there for so long, never late in rent, that they would be willing to work with me, considering the reason I was leaving was because I was afraid to even come home to my apartment, and fear my child would be harmed. Nobody ever returned my calls. They sent me to collections. I called Talus Ranch after receiving my collections letter. Management was cold, non-​caring, and informed me that, «They don’t do payment plans at Talus Ranch, that your contract is legal binding, and you owe this money. You failed to pay, now you must go through collections.» After 5 years of being a loyal tenant, not one person there could care less if they destroy my credit. Not one person there could care less if my child or I are harmed by scorpions. All they care about is money. The management there should be ashamed of themselves. Their business practices are disgusting. I will never, ever forgive them for the emotional and financial stress they have placed on me. I will never recommend this apartment complex to anyone.

Scorpionssssssssssss! Scorpions all over our apartment! I have a baby and we have to move out only after a month of living in this shithole! I have to pay 2 months rent and a break lease fee of the same amount to keep my baby safe. The management could care less and of course didn’t mention their scorpion problem when they showed us the property! Don’t move here!
I just found out that Talus Ranch signed for a package of mine delivered by UPS and Talus Ranch lost it! I brought in proof from UPS and the complex is saying even though they signed for it thy aren’t responsible! I can’t believe how horrible this place is. I would NEVER recommend this apartment!

I was recently looking for an apartment and came across Talus Ranch. They have really nice floor plans with good space and relatively cheap rent.
What turned me off and why I’m moving into a different complex:
Bugs. Touring the apartments you have to watch where you walk because the ground is littered with dead roaches. I also spotted some live spiders in the closets.
Fees. You pay a monthly fee for bug control, parking, and you can only have Direct TV, no Cox. And you HAVE to have Direct TV. They tack on $ 40 a month whether you want it or not. There were also other fees that I’ve forgotten.
I didn’t live here so I can’t comment on more than what I saw on a tour, but it was enough to turn me off and not want to live there.

I lived here for about two years because I liked the area because it was new (back in 2007) ya that was a bad mistake this building are not made well at all there is dog poop everywhere, bugs everywhere, and the trash cans were always full.
Don’t spend your money here!

I am done.
I keep trying to give them more chances. Maybe because the rent is cheaper than elsewhere, maybe because I don’t feel like packing and moving.
But I am done with their shit here.
I’ve always gotten along with the office staff, but I have heard plenty of complaints about them.
My last straw is the amount of noise you can hear. These apartments have zero insulation. I can hear my neighbors above me walking, shutting cabinets, running back and forth exercising, rolling a medicine ball. I can hear them talking, I hear the guy calling his girlfriend a «fucking idiot» and them fighting. I hear them «making up» after their fights. Nice…
I have 2 kids and I was FORCED to move when I lived on the second floor. Talus Ranch would not reimburse me for moving costs or anything when I had the neighbor below me harassing me and even at one point yelling the word «Bitch» at my daughter. But I figured for piece of mind, I would just move to the bottom floor so I wouldn’t have to worry about my kids making any noise while playing during the day and having the police called on me. During the middle of the day. On a Saturday. Ridiculous.
Anyways, I moved into a different building, bottom floor. I had 4 people living above me, 2 were small toddlers who ran around and made noise. Not once did I complain. When they moved out a couple moved in (my current above-​me neighbors.) They apparently are night people, wake me up when I’m sleeping, have had parties on Thursday nights, have their 2 yappy dogs left on the patio so the dogs crap out there instead of in their apartment I guess. And not once has the office written them up. They have woken my daughters up on school nights, and still the office doesn’t want to call them to ask them to politely keep it down after 8pm.
Even though I was told I needed to have my daughters not play, run around, in the middle of the day. I was told that there is no «quiet hours here». All hours are quiet hours.
apparently not.
Other fun tidbits to consider if you’re even thinking about moving here…
They will nickel and dime you for everything.
$$$$ for cable, even if you don’t want it. You must get it
$$$$ to pay for your rent! They charge you extra for sending you a paper bill. If you opt to have no paper bill, they still charge you $ 1 to pay online! How stupid! With about 24 rent checks per building x I don’t know how many buildings, at least 10 or 20, they are making an easy $ 240 to $ 480 EXTRA every single month! Just because they want to charge for us making a payment!
$$$$ for pest control
$$$$ for garbage collection, although the garbage areas are absolutely disgusting. Full of rodents, bugs, ants, garbage laying next to the bins BECAUSE THE BINS ARE FULL, not because people can’t throw them in. Huge furniture, beds, couches, left by garbages for MONTHS. The office continues to do nothing about it even when I informed them that there was a couch out there 2 months ago. It’s still there… almost 4 months later. And now has a mattress next to it that has been there for over a month.
Dog crap is everywhere! I have a large dog. And I clean up after him every single time. They even have blue doggie bags for you to use and people are so incredibly lazy that they can’t pick up their own dog crap. One lazy guy actually bags up his dog’s poop, but then HANGS IT from the bag container! Instead of just walking the 20 feet to the garbage can! Unbelievable.
Classy people living here…
So I am not making it my personal mission to make sure everyone knows about the poor customer service of MAA. I have complained to their corporate office more times that I can count.
Pay a little bit more and go elsewhere. Maybe you will feel a little more valued as a customer as well.
You have been warned!

After standing my ground I was finally let out of my lease. I feel like I was treated like a dollars sign and not a human being at all. I am a mother and whenever my kid is not in a good environment… Best believe I will fight to the bitter end… It should’ve been a lot less bickering than it was… The major thing that really made me upset was… I had to attempt to get a hold of corporate like ninety times and they NEVER called back I was finally notified by email I could leave… Another thing was Josh telling me that my neighbors had to come vouch for me about my noise issue which was just degrading for me that I had to get them involved. Life after Talus Ranch has been a lot less stressful. No neighbors up till 3 AM scaring my infants and than landscapers at 7AM waking her up after no sleep! Nice! Another issue is Talus Ranch’s CAT issue… I am not sure if a lot of people have «outside» cats or they are lost or just strays but, night before carpet cleaners came (and I WROTE the office about this cat!!!) a cat got into our apartment and peed on our living room carpet… Guess who had to foot the 250.00 carpet cleaning fee… ME!!! Wow… Needless to say I sucked it up because, I just wanted out… I feel like they did whatever they could to pin me with charges because, I got out of my lease free and clear… I don’t have to smell marijuana every time I step out side either. Nice! I don’t have to worry about my car anymore either!

Worst apartments EVER! I lived here for one year and was happy when my lease was up — I left this place so fast! I had a TON of scorpions! One of my neighbors kept her dog on her patio so her patio was always covered in dog poo, another neighbor had a party nearly every night, and another blared the TV at all hours of the day. The walls are thin so that didn’t help. The staff is rude and pushy. AVOID THIS PLACE!

The absolute WORST apartment by far I have ever lived in. My biggest problem
is exactly how rude and disrespectful the staff is. They completely messed up my lease from day 1. They have also lied to my face on several occasions about giving me a covered parking spot somewhere near my apartment as soon as possible while they give covered spots to new tenants moving in. When I asked the office why didn’t I get that spot, the response was «well we have a lot of tenants and it’s not like we can think of everyone». There are many other reasons I’m evacuating from this place, but really don’t want to make this a novel.
So if you’re ok with being lied to, living in filth and dealing with more bugs than you can imagine, Talus Ranch is the perfect place for you!

Sure, you live out in BFE, but the views are pretty and it’s a nice area. Rent is cheap, the floorplans are nice and there are washers and dryers in every unit. The carpet is good and when things don’t work, you can just call and they get someone out within a day to fix it. The handy men are really nice.
I also like that you can pay your rent online… no more dropping off checks, which is awesome.
One issue… the customer service. Now, it’s only one chick here that pisses me off because she’s just not trained properly on how to deal with people and just doesn’t seem to be a happy person… the rest are great and nice.
I don’t have any issues with «critters» but I’m on the 3^rd floor. I don’t hear people thru walls or anything… don’t hear the people below me. I haven’t gotten complaints about noise from me either, so it seems like it’s relatively sound proofed.