The Home Depot

What an amazing experience! Had well above average experience in all departments and at check out. José helped us in several departments and made it quick and easy to get everything we needed… Including keys made and cutting chain. Paint department was quick, helpful and extremely efficient. And check out was a breeze with a will trained and friendly woman

Always find very friendly help here! Just came here late at night for help with a staining project and Enrique in the paint section was very friendly and knowledgeable about the section. He was a great help and helped me out a bunch! Would definitely recommend this location and Home Depot!

Bought 2 circuit breakers for a new a/​c installation. They were the wrong ones and I tried taking them back a few days later. They refused to refund my money even though I had not used them. They said breakers have to be returned the same day. The contacts still had grease on them and it was obvious that they were never used but the cashier refused to even look at them. I will never shop at HD again, Lowes usually has better customer service.

I had some blinds cut at this store. The gal cut them wrong. I took them back — they were recut — again wrong so I took them back again. Justin cut them this time — they were perfect. He checked and rechecked before he cut. He was pleasant and helpful while cutting the blinds and while dealing with me when at the cash register. He was working hard on trying to make a customer happy. He was a pleasure dealing with him. What a great attitude!

horrible! everyone is like slugs and they really dont honor us military people! the managers are really rude and out of my life ive never had trouble returning a recipe to get military discount which out of all the homedepots i been to nationwide have done for me! this homedepot doesnt honor shit!

Worst customer service ever. Don waste your time here especially Darlene! The manager is is def. getting a call from me

Do not trust them
Been fighting over a deposit from the tool area for a week now. They have no problem taking your money but if they make a mistake it takes weeks to try to get it back. Customer care is just as bad. Nobody wants to do anything. Save your money and time and go somewhere else. Don’t be a victim like me. I will never go there again.

Let’s face it; Home improvement warehouses are necessary.
I am the typical handy homeowner and have been to almost every home improvement warehouse in the Phoenix area.
There are knowledgeable staff in all of them, but a helpful AND knowledgeable AND cheerful AND friendly staff is uncommon.
This Home Depot is packed full of staff with those qualities.
I go out of my way to shop at this HD location.
Special «props» to the man in the attached photo who helped me today and is the reason that I decided to take the time to post this review.

Staff is always helpful and smiling, they always have what I need in stock, parking lot is always clear of carts. This is my favorite location by far.

I’m a little confused where this great customer service is! We have currently been shopping here for about 2 hours, and not a single employee has said a word to us! Thank goodness we didn’t need serious help, because it would have been hard to find a group of them standing talking! The store was clean and somewhat stocked!

Susan in special orders… amazing customer service! I had a question, she had to call manufacturer and promised to get back to me. Within 10 minutes I had a call back, a complete answer and a I feel like the issue is resolved with a fantastic out come. Kudos to Susan!

Very happy with this Home Depot. I often shop at various Home Depots, but had a really extra special experience here. I usually find it hard to find someone to help me, but as soon as I walked into the door, an employee asked me if I needed a cart and also offered to help me what I was looking for. I said no to the cart, but asked where I could find the one thing I was looking for. The employee gave me accurate and knowledgeable information. I opted for the self checkout and I was on my way. Excellent!

This review is in regard to my experience with the Penske truck rental department at Home Depot. I returned my truck 12 hours late on the due date and the friendly person at the counter did not charge me the $ 100 late fee I was warned I would have to pay. I tried to clean the cab and box as well as I could but did not have time to clean off all the bugs from the grill and windshield, again, he said not to worry about it. My trip took a full day longer than I had planned and I had to rush everything just to get the truck back 12 hours late. If you have ever done a military move you know what a hassle getting weight tickets can be. With all the other headaches I had with this move, the fact that this counter person treated me with respect and helped me out was a welcome change of pace for me. My experience with Home Depot made all the madness from the previous few days almost disappear. I am truest thankful when I run into someone who still believes in good customer service and I will sung heir praises and send my friends their way. Treat your customers right and your customers will be plentiful. I only wish my experience was this good back in texas where I originally rented the moving truck. It was a mom and pop (and son) shop and they weren’t the friendliest or most helpful people in the world. (I have their review on here somewhere). Thanks HD, Penske and that counter person who was awesome (might have been Mike).

Helpful staff and clean store. I bought flowers and they died within 90 days and they refunded me. Fast checkout.

Very helpful staff and well stocked shelves! The garden area is full of healthy starter veggies as well so I was able to get all of my springtime shopping done in one trip. Very Pleased!

Nice clean store, good selection

Clean helpful & once you got the lay out of this ginormous chain it’s all good.

The staff is very friendly and very helpful when you have a question. They are trying to do better about there customer service and it is showing. Rather go to them now then Lowells.

Dave is awesome. He works in electric and helped us out with absolutely everything, even out of his section. We had several home projects we have been working on and he made sure we had the right tools for everything AND was concerned about us saving money, even when I just shrugged it off and didn’t really care about the price, he explained the specifics of exactly what I needed and why. Always greeted with a friendly hello by every single employee! The customer service in this store is a shining example of how it should be!
They now also accept paypal.

This location is by far the BEST Home Depot in the Phoenix area. It’s located a ways out of the central city, and is fairly newly built, therefore it’s never busy.
Finding a peaceful hardware store is serenity in today’s world. Especially if you are a woman and often find yourself chasing down employees to help you with the complexity that is home improvement.
Their nursery is my favorite department at this location. The staff is so sweet and helpful, I always get asked for help at least three times every time I go.
I love Home Depot, it gives any home and any budget a chance to flourish and differ from everyone else’s home. The prices are always affordable, the staff knowledgable and there is always plenty of everything in stock.
Go Camelback Home Depot! :)