I had a UPS Store postal box back in NYC and the people were great, so when I moved to Phoenix I knew I was looking for a UPS Store. I found this location and went to visit it and the people were FANTASTIC! They were polite, attentive and willing to do whatever it takes to make me happy. I’ve been a customer their for about 4 months now, I’ve had dozens of packages delivered, I get mail daily and the employees are the best! I HIGHLY recommend this UPS Store for any personal or business needs.
James S.
Rating des Ortes: 5 Florence, KY
The reviews were bad but we were running out of time and we went to this location anyway. I am so glad we did and I told the clerk that they had bad reviews. He asked if was about a year ago and indicated that they had different management now. He was SUPER helpful and even had me double check my stack of documents to make sure that my overnight package contained everything needed to sell a car that we left out of state. Thanks to him, an important document was missed and he made a new overnight package with the missed document.
Mo T.
Rating des Ortes: 1 Phoenix, AZ
Not a fan at all. I have been in their several times and the owner is flat out rude. They charge ridiculous fees to scan a document and put it on a jump drive and the owner’s attitude is that she is doing you a favor. Watched her interact with other customers and she made them uncomfortable as well.