Toyowest Automotive

The Cahills were a pleasure to do business with. Being in the business world myself, I understand that all businesses must make a profit to survive. To me, it is more important to have excellent customer service and reliable repairs than to save a few bucks and be treated like a number. Roger did a superb job of explaining all of the issues with a Corolla I had hastily bought off Craigslist. He made all the necessary repairs in just two days and put me back on the road as promised. I love that this is a locally owned and operated establishment, and I will be using them in the future!

No bad experiences here. I took my 2002 Toyota Avalon in for some front end work because of an accident and Roger was forthright, professional and even helped me on the budget. He went out of his way to help me out and did a excellent job. The car rides like new. Also I would like to add when people review a business think of why your reviewing. If you set your expectations to be unreal your review will not be helpful. As someone who was raised around vehicle repair shops it takes alot of knowledge, expertise and not to mention the expense it takes to keep a shop open. So for the other reviewer who had negative things to say you obviously wanted something for nothing and also your shocks could be shot and you not know it because the springs will support the vehicle!

I have used this place for many many years and always gotten great service with great prices I would highly recommended to anyone especially going you know it compare to the dealerships there much much more affordable and they do just as good of work

I absolutely did not have the same experience as the other reviewer. My experience with Toyowest and the Cahills started when I called for an estimate on my used Lexus IS 250. Roger was very knowledgable and clear about costs associated with the repairs I needed including labor. Since I needed all of my brakes replaced, he recommended a brake system flush. He emailed me the price estimate, broke down all pricing and even explained that they are a little higher priced with their tires than other major tire companies because they are a small shop. Since I needed both tires and brakes and was willing to pay for the convenience of having it all done in one visit — I went with them. Roger even drove me to work himself when I dropped off my car.
In the end, I went with only replacing my front brakes as he called to update me that I could wait to replace the rear brakes (who else does that?). I will definitely be returning to this honest and customer-​service oriented, family-​owned and operated business for my remaining repairs.
I hope you try them out too. As a daughter of a mechanic, I know what it means to have a reputable person taking care of your car.

DO NOT GO THERE !!!
1. I knew it was questionable when i brought in oil i purchased for them to change out. He said they don’t do this, because they like to purchase it. In other words, he needed to mark up the price for the same oil.
2. He told me that our Shocks were blown out and said that we can’t drive too far. Normally, when your shocks are blown out, your ride will be like a bouncing ball. I closely monitored my drive and i did not have a bumpy ride that indicated blown out shocks. I took it to two separate mechanics and they tested the car and said if the shocks were bad, the car would bounce up and down.
Basically, the owner lied about the shocks to get me to pay to fix them.
3. One of my light bulbs is going out. I looked up the model # to replace them and i went to autozone to purchase the ones for my car. The owner said that these are the wrong headlights and I needed a more expensive set. Now, mind you– the model’s I had were based on Lexus’ recommendation.
He then said that it would cost over $ 300 dollars to change out the bulbs. The bulbs he recommend was about $ 80 bucks, which means over 200 of labor.
He will over exaggerate everything to get you to pay more.
Btw, I sent my wife in to see if he would try to run up maintenance.
I would not recommend this place at all. Not a stand up guy.