Tropical Smoothie Cafe

I’ve been going to this TSC since I moved to Central Phoenix two years ago. The service is usually spectacular and the smoothies are great. However, this morning before I could even decide what I wanted to order, I was turned away by a rude cashier on her phone. The sign on the door read «exact change only», so I went and pulled out some cash, assuming that like every store I’ve worked at, there is money in the till. When I walked up to the counter and began to order, she looked up from her phone and said «exact change only», and I asked if she could break a $ 20. She said no and returned to her text. So, I’m supposed to believe that if I don’t have exactly $ 5.35 or however much a smoothie with tax costs, I can’t order? That you don’t have change in the till or refuse to do the math in your head or on a calculator? That you still can’t take my card? That maybe I have the change in my pocket before you return to your text? I wish I got the girl’s name, but I was too furious to look, and promptly left the establishment. This has been my go-​to spot for years, but after this experience, I doubt I’ll be going back. If I could give zero stars for this experience I would.

Why haven’t I been here for lunch before? The acai berry booster smoothie is so delicious. I thought this would help me sustain for a couple at work but then I also ordered the chicken Thai wrap. Super good. It taste healthy but it’s also delicious. This combination makes me feel good. Just like their slogan eat better, feel better. There was only one worker when I came in for lunch. I felt bad because after I ordered food and a drink, more customers walked in. It did take a couple minutes to make which was understandable. I will come back more often for a healthy lunch. #newyearnewme haha

YES!
24oz smoothies for $ 4.99 + tax. That’s all you need to know. The same size will cost you about $ 15 in NYC.
The smoothies are delicious and include ingredients like chia, avocado, roasted banana, and all that other good stuff. You can make your own by altering existing menu items. My crew’s current faves are the detox island green and peanut paradise.
Service is great. The cashier was friendly. I ordered a smoothie without the nuts and didn’t like it. Only took one sip and asked if I could get another one. They made me a new one right away without any hassle.
One important note: They automatically add Turbinado (sweetener) to all smoothies, unless it states that Splenda is used. This is written in super fine print at the bottom of the menu. I ask for my smoothies without sweetener, it’s definitely not needed.

Decent prices but such rude service. Wouldn’t use stevia (that I brought) or substitute spinach for bananas without a charge. Yes I’m a pregnant pain in the ass but at least I’m nice about it. Won’t be back.

Came here tonight for a smoothie… it was good, the place was clean the staff was friendly and they were open late. Sweet. 4 stars… only reason they didn’t get 5, I thought they might be closed. Poorly lit up at night compared to most of the other shops in that area.

Walked to this place from being at the dealership. So it was convenient.
The smoothies are reasonably priced as well as the kids menu. What had me cringing was the smell as soon as I walked in. Thankfully I was in and out. The floors were seriously dirty including the floors behind the counter which to me is just as important! I am now questioning the cleanliness of The employee, and manager because the store’s cleanliness is not up to par.
Most likely won’t be back.

4 star smoothies and 2 star service.
Last visit they had no bananas at 1pm…
GUYS! Try to find a smoothie without bananas in it. Pretty difficult. I ask the girl, «so since you can’t make smoothies with bananas in it right now, which smoothies can I get right now?» She seems annoyed and was like «Any smoothies without bananas or any smoothies with bananas we could sub the bananas for something else». OBVIOUSLY. Thanks for the help, girl. I just picked some random smoothie with no help from her.
This visit they were dead. Not a single person in the shop. I’m a social person so decided to small talk while they made my smoothie (slow day, weather, etc.) Bad idea apparently. The one girl who rang me up was rude, and seemed annoyed by me talking to her. The girl making the smoothie couldn’t hear anything over the blender, but was super sweet when giving me my smoothie. Seems crazy to have no customers in your store, and then the moment one enters it becomes an annoyance to the person creating the initial impression.

Love going to this place. The staff is great and my favorite drink, Peanut Paradise, is always on point!

Ordered the chia banana peanut butter smoothie and it is amazing! It came out super fast and the server was very friendly and nice! Thank you for an amazing experience! Ps — cute tables!

A couple of months ago we got the flier advertising the opening of this place up on Camelback and 16^th, and determined we’d like to try it, but hadn’t gotten around to it until tonight. Definitely worth the wait! We ordered a sandwich and a flatbread, and both were superb! We agreed we have to come back and try some other delicious-​looking menu items, as well as some of those smoothies!
Service was quick and friendly, the music was good, the place, although small, was cool and comfortable (on this 115-​degree day!).
Terrific place for a cool, light dinner.

Terrible service. Tried them one time and were good. But the last two times I’ve been there they are closed even though their sign says they open at 7am. The first time they were closed I was there at 7:30 and people were inside who clearly saw me outside and did not even come out to tell me when they would be open. I can understand not opening on time for unforeseen reasons which is why I went back again but twice in two weeks and don’t even post a sign for customers? That is just bad business practice. Of course, I’m not coming back again.

As I’m sitting here waiting for what seems like forever. Only one employee working and this place is busy. She is slow, why can’t management schedule more people to work than only 1 person. Time to find a different place where management values the employees they have.

Fair prices, good smoothies and good customer service. They’re a few tables to relax and read a book if that’s your thing… The scenery doesn’t hurt either :)

I hate living so close to this place because it’s always tempts me so… These smoothies probably aren’t healthy but they are delicious nonetheless! You can add protein to any smoothie too which makes me feel a little less guilty about drinking this monstrous smoothie. They only have one size which is probably a large but my sister and I asked that they split my last smoothie and they happily did so. I’m sad their pumpkin pie smoothie is leaving but I’ll be back to the tasty beat smoothie! It tastes sort of menthol-​y which is weird but i love it. I’d recommend joining the text alerts so you know if it’s a buy one get one day or not. And they have happy hour Monday-​Friday from 2 – 5 (may wanna check yourself) buy one get one free! I love it here

Updated to 5 stars because they keep getting our vegan orders right! Great take-​out spot for wraps and smoothies. All meat options can be substituted with Beyond Meat (vegan). Wish they had actual «vegan» options listed on the menu so that it was easier to tell someone else what to order for me. My favorite is the Thai Chicken Wrap (substitute Beyond Meat Chicken-​Free Strips, no Wontons, Carrots, Sesame Seeds, Romaine, Thai Peanut Dressing in a Toasted Flour Tortilla).
Unless you like your smoothies really, really sweet, you may want to tell them to only add half the sugar (or less). We tell them not to add any sugar or sweetener and the smoothies are perfect (you can actually taste the beet, etc., which we like).
They don’t have fountain drinks — only bottled tea, water, pop, but you can go next door to Chipotle for fountain drinks if needed (head left and skip the line if you’re just getting a drink).

Just wanted to say I don’t think I will be comin back here. I mean the smoothie was good. Only one size and its too big but besides that they didn’t tell me it was happy hour and I saw the sign as I was walking out. It was supposed to be if you buy two you get one free but when I mentioned it they said it was too late and maybe next time even though I had bought two smoothies. They took a perfectly good chance to bring new people in and ruined it by being either shady or maybe just plain lazy. I was taking the smoothies to my work next door for people working doubles we would have enjoyed them but instead I will definitely travel across the street to Jamba Juice!

Omg! I had ordered a peachbliss with peaches, banana & kiwi instead of strawberry. I love that the boosys are less than a $ 1.00 extra. BUT unfortunately I dropped mine on the way home so my BF went back before thryey closed @ 9pm n got me a Bahama Mama! Phew that thing was like dropping into a vortex n finding yourself on an island hammack listening to the breeze rush thru the tall forest trees & the waves clap against giant beach rocks. please note tgat the lighter colored smoothies banana & peach DO NOT have much flavor btw & seem to taste watered down:’(acai berry has loads of flavor BUT Im sure nothing can beat the Bahama Mama (white chocolate strawberry, pineapple & coconut)
#musttry #BAHAMAMAMA #whitechocolate #beachbabeinAz #smoothies #frozentreat #healthyeat #bendoverbackwards4this

First timer! I had to try 2!
I ordered the Totally Green Smoothie which is so refreshing and has just enough sweetness (green apple & kiwi). It’s my first time having anything with Kale & I think it’s delicious! Definitely something I will try at home & have again when I’m in the area.
My second drink I wanted a yogurt blend & chose the Get Up and Goji. It’s like a nice refreshment at the beach. Light & tangy & sweet with the lil fullness of yogurt.
Only reasons I didn’t give 5 stars were:
They only offer 1 size & it’s $ 5 a drink.
The place is small & loud.
Customer service was ok but not great.

Tropical Smoothie Café, or «Trop Smoo» as I like to call it, has the best tasting smoothies of all the smoothie chains. And this location does a great job with consistency. The staff here is super friendly and attentive. And that makes you feel better after dealing with all those non-​friendly people who grace your presence throughout the course of life.
As far as food/​drink, I usually get the Health Nut with whey protein because my guns are constantly begging me for more protein so they can keep growing and busting out of my shirts. The Health Nut is a concoction of blueberries, mangos, bananas, and almonds (along with the aforementioned protein) and it is creamy delicious and satisfying.
For food, they have an everchanging selection of salads and wraps, but I still haven’t found that item that I just can’t live without. When I find it, then Trop Smoo will get upgraded to 5 stars!
Peace out! **posing with my hands giving the peace sign while taking a selfie… cause I’m cool like that**

I love this place now. After going back a couple more times the staff is much quicker to turn orders.
Also, everyone is really nice; not pushy, and I got some good coupons.
I also looked up the caloric value of these and the sugar content wasn’t bad, 280 calories in a massive (one size) Island Green smoothie.
I’ll take this over Jamba Juice any day!