United Beauty Supply & Wigs

I have NEVER FELT SO DAMN UNCOMFORTABLE IN MY LIFE! I wasn’t in there 5 mind before I had someone breathing down my back. I asked the lady at the front counter where the bonding glue was, she pointed to a very empty low selection shelf In front of the register. Not only did I just come in with a wallet, no purse or bag. But she had some tall a** man stand right behind me (he’s supposed to be there security guard…) Like I’m going to steal somethings. not joking 5 freakin minutes I was in there and I was gone. Hey here’s a tip not everyone who’s black steals. If you want to keep customers be friendly and have a selection. Ask what are u looking for? Horrible! If I could give negative rating OMG I would. DO NOT COME HERE. I have been to several hair stores and this so happened to be the closest to one of my clients.

Had a short cut wig that was human hair on sale, set me up for coupons (saved $ 2), and even ordered more natural ebony hair ponytails and puffs after I told them that myself and other black people would buy. The staff is also very nice and helpful. They may want to consider adding another person for busy times of the day.

Went here looking for a straight razor refill, the good quality kind, with the GF, when we first walked in she was asked kindly to leave her bag at the counter, which she gladly did (i think so i couldn’t sucker her in to paying) I am glad i did not have my satchel on.
The worker explained to me the differences between razors and what i ended up leaving with was a safety razor, which i am extremely happy with. Not only was it cheaper than what i was originally looking for, but i like using it better, the weight makes shaving an event and not a task. She also helped me find a nice shaving brush and lather.
I would return, but not sure why i would need to, i got what i wanted!

I stopped by this United Beauty Supply on an impulse. I had not been to any United
Beauty Supply in many years due to a negative experience in the past. I was looking for a wig stand and located what I needed. While in the store, I noticed the selection of wigs. I am an African American woman with alopecia, I have recently had to transition to wearing wigs full time. I have only ordered wigs on-​line due to being self conscience and not wanting to try wigs on in public. One of the saleswomen, Brandi, came over and began to assist me. I was hesitant and she put me at ease and took me to a mirror in the back of the store. She had me select wigs and try on my choices. She selected wigs for me that I would not have chosen for myself. Once I tried them on, I was surprised that they looked good on me. Not only did they look good in the store, but I have received consistent compliments on my «do.» I purchased both wigs that she chose for me.
The negative experience that I had in the past kept me out of this store and the positive experience I had with Brandi will bring me back.
Thank you Brandi,
You are an asset to this business.
Sincerely,
Pamela B.

Still the go to place for wigs and extension.
Unlike other pretension places here in the valley, they have affordable wigs that are a high enough quality that you will not be embarrassed when you wear them out.
This is not the place to go if you are looking for intensive conditioners or hair products.
I can here looking for a fun front lace wig, and they had a great selection.
At this point I had already been to:
Wig Amor — in Arrowhead Towne Center
Indoor Swapmart — I-​17 and Camelback (far back left there is a wig place)
Classy Sisters Wigs — 35the Ave and Greenway
I came to this one in particular because they had a wig in stock in a color I wanted that the Glendale location only had a display of. The ladies here were so kind and very informative.
They have a huge selection of hair for weaves, extensions and a ton of half wigs too.
I paid $ 45 for my Fashion Source front lace wig.

The reason I am not happy with this place and will NEVER BE BACK to this location is due to the fact that they kinda treat you like a criminal before you even enter the store. Now before I get hate emails let just say yes I did see the sign that said NO PURSES ALLOWED, ONLY WALLETS AND KEYS. I was like huh? I was just at their Glendale location which had the same sign posted, yet EVERYONE (and when I say everyone I mean the 5 ladies that were in the store) had their purse on their shoulder and I do see a lady in this store with her purse as well and I did just come from their Glendale location, hmmm… so you can’t be serious right? I mean no purse? What?
WRONG!!! I go in and although the young lady behind the counter was friendly enough she did say I am sorry but you are not allowed to bring in your purse. You can however leave it with me and place it in a box behind the counter but you are not going to be able to walk around with it. I was like are you kidding me? You want me to leave my purse with some stranger while I walk around your store? She stated that they have had too many thefts so therefore she had been told to take all purses and bags from customers as they entered the store. I was like ok but if that is the case what about the other lady that is in the store with her purse. She was like oh hmm ok and proceeded to ask the lady AFTER THE FACT (I am not going to point out the obvious on this one). Needless to say that customer said I am not leaving my purse with you and walked out and I did the same.
I am sorry that your store is having a theft problem but maybe if some of your staff walked around and were not sitting behind the counters, that may help. Don’t treat everyone like criminals and make sure to that if you are going to enforce the rule, make sure to enforce this rule with EVERYONE and not just some. Its like going to Walmart and they say «I am sorry but you will have to leave your purse with me while you shop and when you are ready to check out then you can get it back» Hmm no.
So Chris and Sue Lee, I know its your business and you can run it any way you want but just make sure to be fair to everyone and not just some and make sure that if you are going to have a rule like NO PURSES OR BAGS ALLOWED to enforce it at both stores. As I stated yes I did see the sign that was posted but after coming from your Glendale location and seeing the (5) ladies in that store with their purses before I even entered, I didn’t think anything of it (and yes I had my purse their too and was never questioned) Not all your customers are criminals and it shame that you have to treat us like such.