Visca A/C

Steve, did an excellent job. He was fast, professional and got right to the point. He had very fair prices and fixed the problem ASAP. I plan on using him again.

I work as a distributor for HVAC equipment and have known Steve a long time, I needed some help and Steve came through– got me up and running in no time. He is fair, honest and an all around good guy.

Steve was just out to our house for the 3^rd time in 6 or so years. As always, he was extremely knowledgeable, thorough, and more than reasonable in his prices. You will not find a more honest and well informed AC person in the Valley. Thank you, Steve!

Why deal with the rest, when you can hire the best? This definitely applies to Visca A/​C. The perfect storm arrived for us on a Wednesday when Phoenix was experiencing record heat. Yes, you guessed it, our air conditioner bit the dust, or so we thought… Steve brought the cool back to our home, without breaking the bank. His knowledge and skill are second to none and we really appreciated the fair pricing. Thanks Visca!

Steve to the rescue!
Steve was referred to me by Lynn at Cool Guys. I called Steve and left him a message and he returned my call right away. He was working on a job in N. Scottsdale. After completing the job he drove all the way out to Goodyear the same morning that I called him.
When Steve arrived he was very friendly to my whole family. Steve explained every step of the process of his diagnostic test. My a/​c unit ended up needing a new capicitator, he said that my motor was getting worn, however, it was not necessary at this time to replace, which I appreciated.
I would recommend you stop looking for a a/​c company and call Steve immediately!

I’m a very cool & happy customer customer thanks to Visca A/​C.
After getting the once over by 2 other a/​c companies (one was a big name in the valley) I was referred by some one at work to Steve. He evaluated my a/​c system and gave an honest estimate without trying to upsell me extra repairs for an additional cost. My evap coil was leaking. As it’s only 7 yrs old, it should still be covered under the 10 yr parts warranty, but the SN# was scratched and difficult to read. Steve worked with the distributor to find the SN# and make sure that I didn’t incur additional costs.
He was not only an affordable option but the first available to make the warranty repair.
I would (and have) recommend to a friend without hesitation.

It got to the point of not being tolerable at my office the other day, so I go to turn on the A/​C. Nothing. I had recently switched out the old dial thermostat to a digital one a few weeks earlier. I obviously am not at mechanically inclined as I thought because there was nothing-​no fan, no air. Not good.
I called Steve and he returned my call promptly. I wasn’t able to meet that evening, which he was willing to do if I wanted. Keep in mind, it was already 7:30PM. I’m not sure how many people have had A/​C problems but, for those of us who have, we appreciate timeliness and good service. A short turnaround is generally a week. This is the time of year that people, like me, go to turn on their A/​C units and find out they aren’t working or need to be serviced before the summer heat. To say HVAC guys are busy this time of year is an understatement. That’s how I found Steve originally as Lynn from Cool Guys doesn’t service my area and was 2 weeks out. He recommended Steve and I went with him based on that because Lynn highly recommended him. Keep in mind I used my previous HVAC guy since 1998. I’m a loyal customer but had been skeptical of my old guy for a few years.
Steve and I both had a full schedule but he came over at my first available opening last night around 7:00PM. I was running late and let him know. When I arrived, he was already diligently inspecting the outside unit. It was in need of a few parts but Steve tried the old ones with me first to make sure we could salvage what could still be used. This guy is as honest as the day is long. On top of that, he’s polite, considerate and has the utmost integrity while being outstanding at what he does. He explains thing so you can understand them and goes through each part of the problem so you are aware of what is being done. No sales pitch or pressure to buy a new unit, parts, etc. He has always had the right parts with him and they aren’t aggressively marked up. I’m sure if you called around everywhere to price stuff out yourself, you may be able to find some parts the same price, some a few bucks less, and some a lot more. But, in reality, are you going to dive somewhere to pick the parts up yourself when you are sweating your butt off? Probably not. By the time you made the calls and drove their, you would be in the whole with your own time and money. Getting parts from anyone servicing your house or call is generally going to be a lot more expensive-​A LOT. I’ve owned the same house since 1997(it was built in 1963), so believe me that I know what I’m talking about. The fact that Steve doesn’t try to make money on parts speaks volumes about his character. If there was a Unilocal award for being a great person, Steve would win it hands down. The guy is a Saint! Within 40 minutes, he had fixed and replaced the outside parts and rewired my thermostat inside. 41 minutes and it’s blowing cold air!
Thanks Steve. You have serious good Karma coming your way. If you need anything with your A/​C-​having a problem, service call, new unit-I’d highly recommend calling Steve. It’s one of the few things in life you will ever being completely happy you did.

We just purchased a recently renovated 27-​y/​o house with its original A/​C. It was working fine until yesterday afternoon, it only produced room temperature air. I looked around Unilocal and found this Lynn guy and decided to call him, to my surprise he still picked up his phone at almost 8:00pm, but unfortunately he does not service West Phoenix area. He recommended Steve Visca, so I called him & left a message. This morning I waited until 10 am for his call back, nothing. So I tried to call Flores, he said he is 2 weeks behind and does not take anymore job until he finishes. Two weeks! We all will be a can of Sardine by then! They may be all the reviews but I don’t that much time to spare. So I called Steve back and he said he got my message (where was the call back then?), he said he may be able to come but probably later in the day since he has other calls and he does not know what he’ll find at those calls (fair enough). He called about 6pm and said he is done with the last call and should be arriving in 30 minutes, he showed up an hour later with his wife and son which I find a little strange. He checked the A/​C and turns out the capacitor blown out and showed me the unit, lucky he has the replacement part in his truck! He said that the contactor does not look good, but he said let’s replace the capacitor first see whether it works or not. Whoala! It works. He said that I don’t have to replace the contactor since it still works although he recommend replacing it. So I opted to replace the contactor too, thought to save me from a future issue and another diagnosis fee. He charged me $ 240, I just realized he overcharged me by $ 5 after he left, the parts are supposed to be $ 150 for both with $ 85 service fee. It could be a mistake on his part and my fault for not catch the error it. It’s not about the $ 5, it’s about honesty and first impression. I also found out that the contactor at most costs no more than $ 50. He is a nice guy, but I think I’ll try for other HVAC company next time I have problem with my A/​C.

I was referred to Steve by Lynn from Cool Guys A/​C and I’m ever so thankful. Steve was on time, incredibly knowledgeable, and very professional. He took the time to show me what was wrong with our unit and exactly what needed to replaced. His pricing was fair and he was very personable. I hope I don’t need Steve’s services in the near future, but if I do, I won’t hesistate to give him a call again!

My fiancé and I really do not understand how Steve does not have more reviews! He is outstanding and pretty darn awesome! Our A/​C went out in the middle of the night. It was 90 (or so) in our home when Steve showed up. He saved us (in more ways than one) from having to get another restless nights sleep downstairs on our hard tile floor (it’s cooler by around 10 degrees at that point downstairs). Our A/​C was up and running in no time and we are confident in Steve’s work and his knowledge. Never again will we feel nervous to call an A/​C repairman. We highly suggest Steve! Thanks again so much for everything Steve!

Steve saved me from a 3^rd night without AC! I returned from vacation to find my place around 95 with record highs of 108 in the forecast. After being referred from Lynn at Cool Guys, Steve was able to come out 24 hours after I first called him. He was very nice and professional. By the time I arrived at home, he had diagnosed the problem. He took the time to explain it to me and was clear on the price. I felt he was trustworthy and wasn’t trying to sell me an expensive fix that I didn’t need. I would definitely recommend Steve at Visca AC to others.