Walgreens

Pharmacist and front desk attendant were super helpful.
They were quick, and organized. I was out-​of-​town for the week, and I’m glad I came here. I received Walgreen’s quality and above average service.
Thank you!

2 Hour waiting time in min clinic — no updates — horrible experience. I even checked before and waiting time was listed as medium

Horrible pharmacy! Called in refills and they said ready in hour. Got there and they didn’t have it stock and would take 2 days. Seriously, we drove out of our way to go here. I would’ve expected a phone call. Too many other pharmacy so in town to ever go back here

Typical drug store for over the counter medicines or a snack/​drink.
But I agree with some others on the health clinic. They are real hit and miss depending if you get someone good, many times you do not.
This trip was a to the health clinic and it was a waste of time and money.
I made an appointment the day before, but still waited over 30 minutes before the first person took me to ask for basic info and take vitals, that all took 10 minutes, then another 10 minutes before I see a Nurse Practitioner (Note, there are never any Drs here).
The Nurse Practitioner was very abrupt and her whole goal seemed to be prove I had to go urgent care. I had been at Urgent care 5 days before (went there in case I needed an xray) and they did a through exam and diagnosed Bronchitis. I was much better but not 100% yet, so I wanted another Z-​Pak prescription (very common for more serious things like Bronchitis, even says on the package).
But the NP doubted all my questions (of how I was much better) like if she just kept asking the same question I would change my answer. She finally listened to my lungs and kept yelling at me to breathe deep — until I told her I was and I was getting dizzy from the hyperventilating she was having me do. She stopped yelling then but a minute later said Yup, like she had struck gold and said I needed to go to Urgent Care. As we left she made a side remark about pneumonia (saying some people get it) — the symptoms for pneumonia and bronchitis are very very different and mine do not (and never did) match pneumonia at all. I have no rattling or wheezing in my lungs (had some at urgent care but if I coughed they went away and it was explained it was just the nasal drainage).
Obviously the nurse practitioner was too afraid to make a call so wanted to pass things off to urgent care. We have been sent to urgent care like this before when they have said oh, this number (their vitals) was real low/​high and we Had to go to urgent care as things were critical, only to have urgent care say we were perfectly normal and they get a lot of people sent after going to a pharmacy clinic.
We have also in a previous visit, the nurse practitioner decide I didn’t need antibiotics and just had a cold and then walk me around the entire store showing me and putting into my hands all the cold medicines she thought I should be buying. I don’t go to a health clinic to have them sell me over the counter items, so I didn’t really like that.
We have tried both Walgreen Health Clinic and Minute Clinic at CVS and both can be hit and miss, but we are more likely to get better care at Minute Clinic, so I guess we will make sure we always go there even though Walgreens is closer.

If you’ve been in a drug store before, you pretty much know what to expect at this Walgreens. It has a ²⁴⁄₇ pharmacy, which is really convenient, and a pharmacy drive-​through. They have ²⁴⁄₇ photo processing, for when you need to print out photos for a school project and your printer inevitably is out of ink. It’s a clean store, large, with lots of miscellaneous items like peanut butter and hair dryers, and the staff are friendly enough.
Added bonus: This Walgreens has a clinic inside, so when you come down with strep or something, it’s convenient to just stop in and see the doctor. Depending on your luck, you might wait anywhere from 15 minutes to a couple hours though, so you might want to schedule ahead online.

Wow, what an awful experience at the Wellness Clinic. All’s I needed was a biometric screening for my «incentive dollars»… I came with a clinic voucher, but in order to register in the arrival kiosk, you must «agree» that you will pay for your appointment. I didn’t think it was appropriate to «agree to pay,» so I canceled that part, and my name went first on the Wait List monitor screen. Sat down 12 minutes before my appointment time, 3 people went a head of me, and then my name dropped off the list. Ugh, long story short, I had to beg the clinic staff to talk to me to find out what was going to happen now. Both staff members seemed stressed and overwhelmed. One staff person told me that I was late cause she was here and saw that I was not here. I told her that was not true and then it started back and forth. Really?! I asked if she could see me and she said that I would have to wait for 2 more people to be seen. It was not fair to have to keep waiting and I needed to leave. I wasted a hour there. Now I have to go somewhere else.
I did check my phone to see the time stamp on an email that I sent while I was waiting… it was at exactly 9am, so I wasn’t mistaken.
Walgreens clinic does not have a good system. There is no staff to talk to when things are out of the ordinary (e.g. my voucher) and you need assistance. Also, there is something wrong with the staff… maybe overworked or maybe overstressed. They were certainty unpleasant. I felt bad for them. And I feel bad for people that come in feeling miserable and sick and they have to deal with this system and the staff.

I’ve used this Walgreens for over than a year. I’ve have to deal with one of their techs yelling at me, one was too lazy to call the insurance company with a billing error and asked me to do it and the pharmacist was rude. I don’t think they understand customer service at all. I was not happy to have them tell me it would take almost two hours to call the insurance company and rerun it when I had called then myself and it took all of less than 10 minutes. After 4 trips and countless phone calls I decided to take my prescription business else where. Oh yeah. .and all my other business too. The pharmacy needs to hire competent, English speaking, customer focused pharmacy staff. Going to CVS.

My husband and I got flu shots at this Take Care Clinic. The nurse told us she would submit the claims to our insurance company, and we spent about 20 minutes waiting for her to fill out all of the paperwork. A few weeks later, we got a bill in the mail from Take Care Clinic for the full price of our flu shots, which are supposed to be covered by insurance. We ignored it, thinking that maybe the insurance claim hadn’t processed yet, and another bill came. My husband got suspicious and called Take Care Clinic. Turns out the nurse never submitted the claim to our insurance company. All the Take Care Clinic customer service representative said to my husband said was, «It looks like we didn’t submit a claim to any health insurance. You will have to submit one directly to your healthcare provider yourself now.» Seriously? Talk about awful customer service. Take Care Clinic didn’t do what they were supposed to do, and now they expect my husband and I to do it ourselves instead of making it right. I’m never patronizing Walgreens Take Care Clinic again.

Amazing! Was in a real bind with my insulin prescription… No ones else could get it resolved till i just drove down talk to the pharmacist and he got it fixed np.

This used to be my «Walgreens of Choice» when I lived in the area back in the day.
It’s near work, so I’ll still drop in every now and then if I need anything.
This location is 24 hours and conveniently located in the center of Ahwatukee.
It was recently-​ish remodeled, and wow! When compared to a few years ago, the new look of the interior is night and day. The whole store seems much more spacious without display, dividers, etc. towering overhead.
The aisles are brightly lit, clean and organized.
The pharmacy now has a walk-​in clinic ran by PAs and NPs, a testing lab and a variety of vaccinations available.
What’s cool about this Walgreens is instead of overhead pages when your scrip is ready, you can simply look up at a screen to check the status (in process, ready).
Today I dropped in for my flu shot, seeing as my physical with my PCP got pushed back to October. With some awesome health conditions that make bounding back from the flu a real pain in the ass, no way was I going to wait that long. Or giving anyone a copay for something insurance covers.
Quick, 15 minute in and out experience from the time my insurance was ran /​forms signed to the pharmacist stabbing my arm.
Would get my flu shot here next year if I’m in a bind. Or just for some dark chocolate covered acai berries … Hah!

Let me start by saying if I could give this place zero stars I WOULD.
I sent my husband to this walgreens being its the nearest 24 hr pharmacy to us. BAD IDEA. Its 9:30 pm we had left the hospital my 7month old has painful blisters in his mouth and is in need of his elixir medication. (shouldnt take more then 5 minutes to mix up) and a diaper rash oitment. My husband hands the pharmacy tech the Rx and tells her he will wait for the medications. 1 hour and 40 mins later!!! the medications are ready. The tech is about to hand him the meds when he stumbles on verifying the address on file (i usually pick up medications so he has no idea what address we had on file) she looks at him weird and says «hold on the pharmacist needs to speak to you» keep in mind my son is at home crying at the top of his lungs waiting for his meds! 10 mins pass and the pharmacist hands my husband the meds and says «do you have any questions?» Either the tech had no idea what she was doing or was a real a**hole! pharmacist apologizes and tells the tech to ring him up. She doesnt even look up or apologize. NEVER AGAIN! I will go out of my way and drive the extra 4 mi. to the other 24hrs location.

Beautifully remodeled store! Definitely an upgrade from previous interior. Pharmacy looks nice but is slightly understaffed and slower than expected. Other than that the store is extremely clean and well organized.

This is in NO WAY a 3 ½ star Walgreens.
I’ve been here 6 times and it’s a NO STAR. My last visit broke the camel’s back.
The last trip has to do with the pharmacy. BS experience.
Dr. called in prescription at 1:30pm.
5:45 arrived at Walgreen’s. Drive thru was double lanes and each lane had 3 cars.
CRAP CRAP CRAP my daughter sucks (just got a diagnosis YAAAAAY) and I have to go in. Husband says he will go in and I will drive crazy around, you are welcome Walmart store and customers.
Fine. I come back to pick him up about 5 minutes later and then wait another 5 minutes. No problem, we saw the drive thru.
Husband says: they just pulled up the prescription, it will be another 20 minutes.
WHAT??? Called in at 1:30pm and still not ready (this is a standard medicine, not rocket science).
BREATHE… ok fine, heading to the library down the street we can pick it up on the way home.
An hour later we go back to Walgreen’s. (I got some great books regarding my daughter’s diagnosis btw.
My husband comes out and says… they just put an over the counter medicine in the bag and made me pay full price for it. $ 10.99 plus tax.
WTF.
My insurance the medicine is covered. No out of pocket cost, but I deal with the insurance not husband. So I get out of the car and go in for my refund.
Look, I hate this store, so I’m not spending money in here anymore, and I know a shitty box store that sells this medicine for less if I’m going to pay out-​of-​pocket.
THOSE ASSSSSSHoles were LAZY LAZY LAZY and just trying to get rid of a customer’s prescription by putting a shelf medicine in an RX bag and charging their customer. I explained that my insurance covers the medicine and I wasn’t going to pay out of pocket if it’s covered, he mumbled something about putting the liquid into a bottle and then putting a label on it. FU LAZY ASS.
You suck. Prescription is being filled by another Pharmacy ASSHATs and a nasty gram to the corporate.
THIS MEDICINE WAS FOR AN INFANT YOU JERKOFF.
Happy Halloween Unilocalers.

Tried to get my kiddo’s passport photos taken here and they tried to pass up an extremely blurry pic as perfectly a-​ok. The manager was useless. They have updated the inside of this walgreens.

Staff is always nice and it is great they are open 24 hours.