Art’s Pool Plastering & Remodeling

Art and his crew did an outstanding job on my pool remodel. He was fair and honest. The workmanship exceeded my expectations and his customer service was excellent. I’m very happy with my pool.

Art and his crew did a great job. I had plaster, tile, coping and new equipment installed to my pool by Art’s team. Art always answered my questions and kept me up to speed on the project. It took about a week to get done. Art’s crew (Johnny, David and Alberto) were great. Give Art a call if your looking for a pool contractor with competitive rate and good workmanship.

What is it with contractors and pool plaster companies that make it so difficult to come across one that you feel you can trust? I wanted to remodel our pool 2 years ago and for the life of me couldn’t find a company that I felt would live up to expectations. If you do any research on the big boys, you come across some of the worst reviews imaginable. There is one big company right in my neck of the woods that still has a decent rating but while my neighbor used them and were happy, my grandmother went with them and they totally dropped the ball. Thought I had another good one lined up with another major company but my other neighbor used them and told us to stay away from them like the plague.
So what do you do when all the major ones are iffy and then you start to check out the smaller ones that have decent reviews but might not have much history? Many of them are simply pool maintenance people that will delve into plaster and remodel but probably don’t have adequate insurance (might have liability but not workman comp). I guess the only thing to do is to keep looking and hope to find something. And that is what I did as we really needed to get our pool fixed this year.
So it was with much research that I happened to come across Art’s Pool Plastering. I was surprised that I hadn’t heard of him before since he is rather close to my area. And he had excellent reviews on Unilocal and Yellow Pages. Even with that I was still a little leery but after my first meeting with him, I got a good sense right away as he seemed very knowledgeable as well as friendly yet direct. Apparently his forte is to build pools which also left a lasting impression on me as I figured he must know what he’s doing on a remodel. And his pricing was good. Not the cheapest but far from the most expensive.
Our remodel included an 8 foot tall rock structure that includes a slide and waterfall. Also did matching rock coping down below the waterline. This project was handled by Art’s rock crew and they handled the majority of the work on our pool. Art estimated that it would take 3 and a half weeks and that is exactly how long it took. His crew was pretty incredible and they really know what they’re doing. The end result is that the slide and waterfall are better than I could have hoped for.
I also got a new heater and salt generator as well as color LED lights. It’s too early to try the heater and salt generator but I can tell you the lights are pretty awesome. I know many pools like mine go with pebble but for some reason I still wanted to simply do white plaster as I’ve always liked that clean look. It was Art’s suggestion that I go with grey plaster and I can tell you that was a great call as the water is a very nice shade of blue and make the pool look more like a lagoon.
All in all, I give Art an A plus on this one. He nailed everything that we set out to do. While he wasn’t at our site most of the time (no need as his rock crew handled most of it and his right hand man David really knows what he’s doing) he was there when he needed to be and I can say whenever I called his cell he almost always picked up or at the least he called me right away. We could not be more happy with how our pool looks.

I think it’s disconcerting that Unilocal plays a big role in my choosing to go with Art for my pool replastering. In my opinion these glowing reviews can also do disservice to the potential customers and I wanted to chime in with my own experience so that potential customers can do more homework for themselves before deciding to go with Art.
I will try to be as fair as I can with my recent experience:
PROS:
— Competitive price, but not by much. Could end up costing you more later on because of the poor workmanship or addt’l add-​ons from not him being thorough in initial write-​up
— Seemed like a nIce guy. That was my impression when I first met him.
CONS:
— Delay after delay (He takes on more jobs than he can –again because of the good Unilocalers’ reviews — thus, causing delays and a lot of no-​shows on the days the crew’s supposed to come and do certain jobs)
— What he fails to understand is, yes, it’s good to have a lot of jobs but you
still have to live up to your WORD when you give your promise
of completion date if not please let customers
aware of the situations and hiccups
— Poor communication (little does he consider’s customer’s valuable times for his failure to show up on the days that certain jobs are supposed to be done and he wouldn’t contact you that there will be no show)
— Poor workmanship (because he is hardly at the site to supervise or see if job is done properly, not only when you are in the area or pick up the check)
— Unprofessional (One of his trusted crew members told me that they will perform certain job although I wasn’t aware whether it was part of the contract — when I asked Art about it, he YELLED at me and told me that I shouldn’t listen to his people he sent to my house. How can you not take accountability for you crew. Why even send them to my house if I cannot trust his people. A professional business person would handle in a such away that «I am sorry it’s not on the contract but we’ll see what we can do, either we will give you discount for the job or etc…). AGAIN HE YELLED AT ME ON THE PHONE AND TOLD ME THAT CONVERSATION IS OVER BECAUSE HE IS BUSY. Really? I was a very accommodating customer throughout the whole process, worked with him, gave him the installment check whenever he asked.
Now my pool is done. But how can I even enjoy it because of such experience I endured? Having said all that I still think he is nice guy when he not busy. I just want him to see his shortfalls so that he can better serve himself and his customers. Don’t take on the job more than you can handle.

I first came across Art about 3 years ago when I was in charge of doing a pool for the condo building I live in. This was a commercial property and the pool had lots of problems including it was leaking. Art’s team did a great job and the pool looks great to this day. Art recommended the right amount of work to take care of the problem and yet to be cost effective.
Just recently I bought a house and need pool work. I immediately called Art and once again him and his team did a great job.
I would absolutely recommend Art to anyone interested in redoing or building their pool

Our house had a pool built in the 70’s and the previous owner was too cheap to ever replaster the pool. We had a ridiculous colony of black algae and several layers of old pool paint flaking and clouding in our pool. Gross would be an understatement, we had a mini swamp in our backyard. It was time to replaster, retile, and revamp our pool equipment.
I’ve been burned by contractors in the past so I’m always extremely cautious when dealing with contractors of any type. I took quotes from six different contractors and decided to go with Art. First off, Art beat all the other bids by a mile. As far as being knowledgable, he was able to identify some structural issues with our current pool layout that was causing the spillway tiles to crack and crumble, something the other guys didn’t care to notice. I got a very good vibe when I met with Art, he was geniunely service oriented and a totally humble guy. He did a great job with my replaster, retile, remodel, and equipment installation and overall I am a very happy customer. Here’s how I break down my review
— Price: 5 stars. Nobody even came close to Art’s bid (same plaster, same tile, etc).
— Timeliness: 5 stars. Got it done quick
— Workmanship: 4 stars. Overall very nice, but some of the work was rushed and some of the attention to smaller details could have been better.
— Expertise: 5 stars. Art really knows his stuff when it comes to pools (city codes, structural issues, etc).
— Service: 5 stars: This is where Art shines. Communication was frequent and he was always checking with me to make sure I was happy. The work wasn’t always perfect first time around, but he always came in to make sure things were right. He’s a busy guy and has lots of projects ongoing, but he always made time to call or text me back right away. Since the actual project completed he has been very receptive to my rather frequent questions and has really made me a happy customer with excellent his after service.
Overall: 5 stars. True it wasn’t absolutely perfect. I’m sure if I spent twice as much I could have ended up with something just a little bit nicer. But who am I kidding, I’m a budget conscious dad and in the end our pool looks stunning. Would I go to Art if I had to do it all over again? Absolutely. Do I recommend him? Of course!

Not sure why my posting was «filtered» by Unilocal!Anyhow, I recently had my pool, patio and BBQ island built by Arts Pool Plastering and I am astonished of the craftsmanship, professionalism and efficiency by his team. Art, the owner, was at the site daily! Yes, we has involved throughout the built. Art, guided me on how to get the permits for the built and explained ways on how to be cost effective. Since the completion of my project, Art, has been checking up on the pool maintenance and has offered suggestions. Although it is impossible to give someone 5 stars-​always room for improvement-​I will give him a 4 star rating.

We felt a tingling electricity off of the pool light and immediately got out of the pool. We did some Internet research to figure out what was going on and we found very little information on what the answer could be, but the places where we found it said that it was dangerous and important not to get into the pool until it was fixed.
We called Art’s Pool Plastering and he thought that there was a problem with our wiring, so they came out and rewired the entire pool light and replaced the GFI. Unfortunately, we still felt the tingling and even when we turned the pool light off and the breaker off the tingling was still there. So he thought that we had stray voltage and that the pool wasn’t bonded correctly. From what I read about bonding, it seemed like a very invasive process of taking out cement and putting in copper and we were worried about the price.
Art gave us a very fair deal and when they came out, we were pleasantly surprised. They drilled a hole about the width of a coffee cup and about 1.5 feet down right next to the pool and then they tied a copper wire to the metal pool bracket and then they had the wire go underground to all of our pool equipment. It worked and immediately stopped the stray electricity to the pool light.
So Art’s team really saved the day — the only downside was that they are very busy in the summer and it was hard to get on the schedule.
Other than that, they solved all of our problems!