Jamba Juice

Just left this location & we had a pleasant experience. I went in with my daughter & 3 year old son. Gio took our order & she was able to make a great recommendation for my son. She also kindly handed my rambunctious 3 year old a toy, he was so happy. Gio has awesome customer service skills & is friendly. I visit this Jamba Juice location often with my family & we’ve had good experiences, I thought it was time to give this location the great review it deserves, 5 stars. :D

Young lady with glasses… TALK ABOUT CUSTOMER SERVICE!!! I work as management and this young lady is exactly what every establishment needs! She was so welcoming and friendly… I’m currently sick and realized that my drink would have milk making me worse. She remade my drink and was sweet about my own mistake. (Customer isn’t always right but was very pleased!) Give her a raise !!!

The best smoothies and staff period!
Always polite, staff knows product knowledge extremely well! Very satisfied

I have never been to Jamba Juice where one of the employees were so rude. The young lady that works in the morning with the tatoos needs to find a new job ASAP. Greeted her good morning and didn’t even acknowledge, asked her to make my drink thick and she wanted to charge me an extra dollar and asked her if I could have what was left over from my blended drink and she responded very rudely «No, you get what you pay for!» On top of all this, she made my drink wrong. Last time I’ll be coming here. Someone really needs to fire this girl!

I waited in line for about 5 minutes, and then an additional 25 minutes for my drink. I don’t know if they were understaffed or what, but people kept walking in and ordering, yet none of the drinks were getting finished. There were about 20 customers in the store, and I was there 20 minutes before they even completed ONE drink. I consider that pretty unacceptable. At about $ 7.30 for a «large» smoothie, I’d rather just go to the market buy fruit and make my own, the Caribbean passion wasn’t even good. Out of control prices for a subpar product.

I go here almost everyday and they are pretty fast getting orders out, also Ben the employee there is super cool ND really takes care of the customers

This place definitely improved since its opening! They’re quick, and they actually make the smoothies right! Not many Jamba juices like that!

The costumer service sucks. The girl taking our order has the worst attitude. She literally was looking like she was mad to be here. Never one smile. I know people who would love a good job, and would be happy to take her place. There’s no need to be rude to customers, be happy you have a job. I don’t know her name because she didn’t have a name tag (shocker)
But she was a bigger, no makeup, and had dark hair a little past her shoulders

Always a great experience coming here. Jessica always make my drink the way I like it. I her props for handling my picky orders lol

If a business opens at 7:00 then don’t you think the employees should arrive earlier so all items in the menu are available to the customers??? This is the 3^rd time *including today* I come and they never have oatmeal because it’s NOT ready yet!!! Bad customer service by the counter person… She says you’ll have to wait 10 minutes. No thank you I’ll head over to McDonald’s down the street

Been here quite a few times and service is always slow. Staff should be more welcoming and nice. Jamba Juice should make it a standard for the cashiers to ask the customer if they want ice in their juice instead of telling them after we should tell the cashier next time. It does make the customer feel like it was hassle for the employee to just add ice to the juice/​drink. What if it was our first time ordering and we didn’t know? It is the employees job to satisfy the customer and I was not asking much. Employees really need to work on their attitude here.

This location sucks always out of stuff and drinks are always taste different from other locations

This store started out a bit ruff, but has since come a long way. I have a Jamba a day and have seen this store and employees grow. 95 percent of the staff are very friendly. I have special requests with my smoothie and they are prepared without hesitation. I am greeted by most of the staff when I enter the store. It is nice that they remember your name. Smoothies are great, and if not the staff makes it right. The manager can work on her customer service skills and appearance a bit and Smile more. Convey to customers that you actually want to be there and appreciate their business. I continue to return every day as I enjoy the smoothies and seeing this store grow.

Gio is really friendly, she hooked me up work free samples too. I have been to many «Jamba’s» and this one by far hooks you up the most!!! Stop by

I told myself I wouldn’t come back here with my bad first experience, but it was on my way home and I was craving a smoothie on this gloomy, rainy Saturday afternoon. This was the second time I have visited since the store opened a couple of months ago and I was surprised with how much of a change the store has gone through.
I entered a clean store with all the employees greeting me as I walked in. Mariah was the girl at register. She was very friendly and upbeat. Ben was the guy preparing my drink. He was just as friendly and knowledgeable as he answered my questions about the juice menu and cold-​pressed juices (which I will for sure try on my next visit). I just ordered my go to smoothie Aloha Pineapple since I was craving one on this humid afternoon.
After I ordered, I took a seat, and less than a minute after I ordered, my drink was brought to me by Ben. I have never been to a Jamba Juice where they hand me my drink personally, so this was a great touch by someone who knows how to provide great customer service. He stood there for a few seconds and asked me how the drink was before returning back to work. The drink was perfect in taste and texture compared to my last visit where it took over 10 minutes to get my watery drink.
For everyone who had a bad experience at this store during it’s first month of opening, you need to come back and give this place another chance. I’m glad I made the stop here instead of driving out further to another location. I will be back for sure!
Keep up the good work at this store!

Such a great location! Came here a few times now and we never waited more than a minute or two for our drinks.
The employees are super friendly and provide excellent customer service. So happy they put a Jamba Juice in Pico. My only regret was not tipping the workers but I’ll be sure to get them next time!

FROM A FORMER JAMBA JUICE EMPLOYEE’S PERSPECTIVE…
This STORE SUCKS. There’s nothing jamba about this location. Jamba looks for energetic individuals who will lighten people’s day up just through their customer service skills… well none of the employees INCLUDING THE MANAGER there does that. The cashier girl with the pink hair (I don’t even think that hair color is approved by HR, but anyway) had a shitty attitude. Energy level wasn’t there at all. You’re a cashier, the first person to greet the customer, at least have a smile on. She looked like she absolutely hated her job.
Although I know jamba doesn’t like to schedule too many team members during the week due to labor hours and such… but they literally only had one team member (the cashier) and I’m assuming the manager (dark lady in the manager attire) who was making all the drinks. The manager should have seen that the store was packed with people and come out of the office and immediately started helping her team member by making those drinks. But no. The tickets were literally over flowing and no sign of immediate help from the back at all. Finally the manager comes out and grabs all the tickets and starts making the drinks… WITH NO SENSE OF URGENCY. Like cmon are you serious??! She had 8 blenders stacked high with tickets on them taking her sweet time making all of them.
That type of work ethic would have got me fired at my branch. This place is horrible. And I’m 100% sure that you guys are not living up to the «jamba» standards.

WOW! guess I wasn’t the only who felt this way about this Jamba juice. Just like all reviews on here, was super excited about having a jamba right here in Pico Rivera, BUT that happiness went down the drain first time I went there… And I should have never return after the first time, but I did and Second time was EVEN WORST than the first time.
I was the only customer and waited 30 mins for my 1 tropical green smoothie that was rushed and not even blended well. I ended up EATING that juice. chewing on the kale and pineapple… took 10 minutes to make my wheatgrass shot and didn’t even make my ginger shot fresh. took it out from the fridge, (leftover??). regardless, how long does it take to blend a juice? definitely not 30 minutes!!! I was soo annoyed and pissed that I was about to just leave, forget losing out on the money, I already lost 30 minutes of my time. I had my husband and little kids waiting in the car…
Another thing worth mentioning. While it took somewhere between 20 – 30 minutes to make my juice, other customer started coming in. and the person STOPPED making my stuff to go take their order? uhh NO, I was already there 20 minutes, you need to finish my juice so I can get the hell out of that nightmare of a place!
I will just drive futher to downey or whittier just to get my juice which would be faster …
HORRIBLE!!! still Traumatized from chewing on my juice!

So I was really excited to finally have a jamba juice in our city! The cashier was super nice but This is my 1^st time here and I have waited over 20 minutes for one drink! I understand it’s only been open a few weeks but 25 minutes for one drink is a bit extreme. Hopefully they get more help in the future…

Great customer service, Jessica was extremely helpful this evening and very sweet. My drink was excellently prepared.
Thanks Jessica for guiding is in the right direction, regarding employment with Jamba Juice for my son David. I greatly appreciate it.