Purrfect Auto Service

Great Service! I went for an oil change and they took care of it very well. I’ll definitely be going back.

Needed a smog cert and an oil change. Thought I needed a tune up but they didn’t want to do more than what I really needed! They did it for the coupon price in a reasonable amount of time. I would recommend them to anyone.

This is my first check in, but I’ve been a returning customer for a few years now. These guys are great. The price is affordable, they’re friendly, and they do a great job!

Great service provided each time I always recommend anyone I know to go here. I have great peace of mind knowing whatever service my car needs it will be taken care of on point. They go above n beyond to get us customers back on the road… Quality is everything I’m glad this shop puts that as priority!

I love that as a girl I didn’t get taken advantage of! I went to another smog check place near by in montebello and they told me it was going to fail, when I asked why they said they didn’t know and that they could fix it then it would pass (yeah right!) I told them I’d think about it and went straight here and the brothers told me that’s it’s true that it wouldn’t pass but not because it would fail but because 2 sensors weren’t ready AND they told me how to activate them (simply drive around for 60 miles) and come back no charge for the 2^nd smog. I passed of course

Been bringing my vehicles here lately for years and loved their service but recently I had too many issues. Last issue was a few months ago I brought my car in for a brake replacement. Brought in my own Hawk performance ceramic brake pads after reading great reviews on them across a lot of message boards and after speaking to fellow Dodge owners and the dealer. So I paid for the labor and to also get my rotors resurfaced. All went well and the price was satisfactory. But after driving around a bit I noticed the brakes began to squeak/​squeal. I know some brakes need a break in period so I gave it some time to make sure there were no issues. But after driving around a few thousand miles the sound never went away. I brought it back in and asked them if they can take a look. They took it in and said they saw no issues and couldn’t hear the screeching on the brakes. So I decided to take it to a few other places to just get it looked at. The 3 places I took it to each said that the place I got the rotors resurfaced did not do the full rotor, so there was a piece of it that was causing the problem. I went back to Purrfect Auto to let them know what these other places said and the guy I spoke to simply said, «Since you didn’t buy the brake pads here I can’t help you out. We warranty the parts we install but not the ones you bring in. So since you bought the brake pads online I’m sure those are the problem and not what we did». I explained to him that I would not buy cheap parts but he kept insisting that the pads I bought were crap, and only had that to say so I visibly got frustrated with his repeated claims of it not being their issue. So pretty much he gave me the option of getting the brakes and the rotors resurfaced again, charging me $ 165 per axle. I simply said that was ridiculous and started walking away, and suddenly the price started dropping. I decided to walk away and take it to another place to get the rotors resurfaced, and now my car is free of squeaking.
So after a very healthy and happy history with them with lots of recommendations I need to move on from this place. Do not give in to their tactics to try to sway you to getting a job redone that you already paid for there.

Been coming here for awhile now. Service is excellent. The Brothers really care of their customers. They don’t take advantage of us Woman like other places. Always straight forward.

Have gone here for many many many years … The service as of lately isn’t great. mornings are busy I get that but waited almost an hour my car still not even seen. The last time I came they were closing even though that was not listed they say come back quarter til 7 next time so I do wait and nothing so then they are like well we don’t open until 8. Then why tell me to be there before 8 .time to look for another place I’m a very loyal consumer but I can only take so much

I have been a customer for my last 3 cars for well over 15 years. The two brothers that operatecthat. Always remember me and give me great service.
They even recently helped me change some daytime running lights for my Honda accord.
Thanks guys

These guys the two brothers used to be fair guys with good prices. They still do quality work but they overcharge big time. I was a long time customer and then they started charging way more than everyone else. Like 200 $ more even some times a little more than that. They messed up and lost a good customer but that is what greed will do to you. You dont do that to a faithful customer.

Not a bad deal for an express oil change from the penny saver ad. Will definitely come back next time I need an oil change againfor. Great service overall.

I really liked the service provided was able to get a tune up and oil change for a good price. I thought it was going to take awhile and went to eat at Denny’s down the street and after eating I got a call saying the car was ready… Good job car runs great.

I remember I went to this place for a smog check years ago. I’ve never forgotten and never will. He gave me a price. I showed him a coupon they had (I think in the Pennysaver). he looked at the coupon, like «oh crap»! he hesitated, and said ok. But that doesn’t allow for any retest or second tries. I said, ok I guess. He puts the car on the machine and says, well it didn’t past that time. He did something or other and says, let’s try it again. There, it past now! On the second try. He charge me the same price as he wanted to charge without the coupon. You can’t trust them.
I haven’t been back since, and I never will.

I had my car towed in to this shop just yesterday. My timing belt broke, long story short the guys there gave me a great price and well the service was awesome I got my car today. Thanks again Rick and Terry.

These guys here wanted to charge me $ 450 for a water pump for my Tahoe. I seen the good part was no more then $ 175 online. I went to another place and I ended up paying $ 240 with a gallon of antifreeze one of the best water pump. Right away these guys wanted to rip me off.

I have been coming here for over 18 years. They are very honest, they tell you what you need or don’t need. Like I said they are very honest and prices are fair. This guys are great, they get 5 stars.

Best mechanics in Pico! Been coming to them for years. Fair prices and very honest and up front. I’ve had multiple cars here for service. I’ve been here for oil changes mostly but I’ve had other issues resolved like radiator flushes and head gasket replacement. I’ve taken my Chrysler Lebanon, Chevy Malibu, Lexus IS250 and Mercedes Benz C220 here for everything related to my car. You won’t be disappointed. The guys that own this place are great guys and grew up in nearby Bellflower so they’re members of the community.

This place SUCKS .I needed a smog done ASAP so I went to this place. they said my car failed smog and I have 30 days to retest for free so I got the repairs done came back a week later and they told me it was fine but they said they were gonna recharge me for the smog .they didn’t give me explanation and then became rude and started giving me attitude. So I went to different place and it passed 20 min
yeah BEWARE OF THIS PLACE.

I had been coming to this place for years, like everyone says, it’s cheap. The last few times my oil change was taking at least an hour, sometimes more. So I decided I could try other places when they had good deals so I went to Midas for an oil change. There they showed me the plug that keeps the oil in my car which was full of oil and had silicone all over it. They said my car has been leaking oil because someone tried to keep the plug in by using silicone as glue!!! I had to replace the piece! I know it was done by someone at this place because no one else had done my oil change for years other than them! Needless to say, I will never go back, no matter how cheap they get.

I went in for an oil change and let them know I had a minor coolant leak, they checked the leak and said I needed a new water pump. I went ahead and let them change the water pump and 2 days later my car started over heating. I went back to have them check it out and they said now my thermostat needed to be replaced. I decided to go somewhere else because it seems that if I let them do anymore work on my car I won’t have one anymore.

I was charged $ 90 for an oil change with a filter. They said they put 6 liters in my car when it can only hold 4.3. Also, they put in synthetic (without stating beforehand) and said I can’t change back from synthetic to normal which is a lie. Never returning.

I have been going to this shop for my oil changes and smog checks. Overall, I feel very comfortable with the way they conduct their business. I never feel alarmed that they are going to over charge me. I never have the sense that they are out to look to do other services. They stick to simple business. I recently had to get a radiator replaced, and I decided to go here since I have dealt with them in the past on minor maintenance. Within a few hours they took care of my vehicle and had a gave me a fair charge. I trust this shop because they give me no reason not to. In fact, I have to go back for a smog check. You probably can guess that I’m going back to these folks to get it done.

Great service fast service