Tune Up Maestro

DO NOT TAKE YOUR CAR HERE.
Unfortunately took my car (2010 civic) to this place over the summer because my car had been shaking and making a weird rumbling sound for months. I had taken it to this place previously for oil changes and full inspections and they never found a problem. Finally in July when I had returned, they magically found what was wrong: I had a cracked motor count. Sucks, I know. It cost almost $ 700 to fix but I willingly paid it since I knew the problem was serious and I had been driving with something cracked for way too long.
My car would still be a little «shaky» in the mornings when I would start it but I figured the engine just needed to warm up because after a while it would go away. I had been driving for so long with the crack that I honestly forgot what it was like to drive a normal car.
Went back this past weekend for another oil change and my front brakes needed to be replaced. They told me to come back in 30 minutes because they were busy. I had been having a bad day for unrelated issues so I never ended up going back because I was so frustrating.
NOT GOING BACK WAS A BLESSING IN DISGUISE.
I found a mechanic nearby my job (Long Beach) that specializes in Hondas/​Acuras. Dropped my car off during my lunch break and within 30 minutes they called to let me know that surprise, surprise: MY MOTOR MOUNT WAS STILL CRACKED. The man asked me if my car was «shaky» in the morning and I said yes. I explained to him that I had recently had it replaced and he told me there was no way it had been replaced.
My car is under warranty at this place so it looks like I’m going to take it back. When we called to let them know they said they would «take a look at it but if there were going to be any repairs needed we would have to pay» UMMM, THAT’S WHAT THE WARRANTY IS FOR? And of course it needs repairs, YOU NEVER FIXED IT THE FIRST TIME!!!
Seriously. These people are liars and cheaters. I’ll never let them touch my car again.

I took my SUV to Tune Up Maestro for a tune-​up so that I could get a smog check. So far, so good.
Several weeks later (I only drive this car about once a week) the car started running really rough. I chalked it up to the car getting old: it’s 15 years old and has 200K+ miles on it. Then the «check engine» light came on two weeks ago.
I took it to the place I usually take my SUV to and asked them to check it out. They called me later that day and asked if I’d had a tune-​up recently. Of course I said yes. Then they told me that the spark plugs were all new, but they hadn’t been gapped correctly and that had caused some of the wires to burn out: All of them had to be replaced (the wires can’t be replaced one-​by-​one). $ 400 later, my car runs beautifully.
Will I go back – even to complain? Not worth my breath: besides which, it’s not like any of the knuckleheads there would accept responsibility for screwing up.
Bottom Line? Steer clear of Tune Up Maestro. Even pushing your car to another place would be better than leaving it in the clutches of these numbskulls.

estas personas quieren demostrar profesionalidad y lo que de verdad son unos ladrones, cobran el doble que cualquier mecanico; y ademas si ellos diagnostican tu carro tienes que repararlo con ellos o ellos lo descomponen peor para que gastes en grua y tengas por obligacion dejarlo con ellos ;y el peor de todos es francisco el hombre alto lo van a reconocer cuando lo vean si es que se atreven a ir these people want to show professionalism and what they really are thieves, they charge twice as much as any mechanic, and also if they diagnose your car you have to repair them or they break it worse for you spend on duty crane and you have to let them, and worst of all is the tall man francisco will recognize when you see it if you dare to go

WARNING: Do not come here to get your car serviced for anything. They are cheats and I will tell you why.
The first time i came to this place was earlier this year to get a tune up and they ripped me off. They did only the most basic tuneup and charged me $ 300 (ripoff! i wish i would have known) and i agreed because i just wanted to get it over with. The next day while driving my car it would start making a whistling sound as I drove faster. My car has never ever done that since the day I bought it. Later that day i come back to this place and asked, «what did you do to my car? its making a whistling sound now.» I cant remember the morons name but he tells me, «oh its making that noise because you have a turbo on your car» how stupid do you honestly think I am to believe that? i told him «hell no, you fucked something up and i want you to fix it.» He agrees to look at it and about thirty minutes later he comes to tell me that its all good now. He also shows me that he wrote down on the receipt the things that popped up n the computer saying what was wrong with my car and asked me if I wanted to fix it now. I told him no because i just wanted to get out of there.
Today I come back to this place only because another mechanic I went to wasn’t open and i needed to get my ‘check engine’ light cleared. I told the douche bag that was working at the time that i need to get the light cleared so i could get a smog check. He tells me”$ 70″ WTF??? are you insane? just for you to plug in a small plug and sit there while it tells you what is causing the check engine light to be on? HELL FUCKING NO! I told him «I don’t need you to do a diagnostic because i have the receipt from the last time you guys worked on my car and the other guy put what was wrong with it on there.» why would i pay you for info I already know and pay you for a job you guys already did. This dumb ass just says «ok, its still $ 70» again I repeated to him what i had just said, «I don’t need a diagnostic to see why the light is on you guys did it the last time and its all written on the receipt!» again this idiot just say «$ 70» I told him «hello don’t you get it? I don’t need it» then said «you know what fuck that» then drove off.
You have been warned! do not come to these scum who are only looking to rip people off. The only reason why I am giving one star is because Unilocal doesn’t have a ‘zero star’ option.

Please read very carefully before taking your car to this place.
I took my niece Toyota camry for oil change 6 months ago, they did it in less that 10 mn. $ 29.00. Next day my niece calling me from the freeway, her car Toyota camry broke down (the engine bow), smoke everywhere. Lucky nothing happened to my niece. We towed the car to THIS PLACE, and I opened the hood and find out that the oil filter is out and just sitting there. Where the maestro people saw it, they knew exactly how fatal the mistake they did. So immediately they told me that they will put a new used engine at no charge.
In 10 days I got the call that the car was ready, I went there and opened the hood, the first thing I saw was all the wiring is old and bad, I mentioned it to the guy who was there and said that the owner is not there and that it’s fine.
I asked them what happen to the original part including the wiring that was there. Of course no professional answer and that it’s OK the way it is.
What I was afraid will happen finally happened. The car caught in fire because of the bad wiring 4 months later. I got everything documented, I have pictures of the engine before repair and after repair. Should I sue them???
My advice to Unilocalers, If you love your car, for small services, please take it to dealership. They are more professional, few dollars more than maestro.
Soon, this maestro oil change will close.

So I got a fix it ticket for a bad brake light on the passenger side. I go in on a Saturday around noon (I know I couldn’t get up earlier) and a guy around 40 comes out and checks the back, under the steering wheel and the plugs under the hood with some kind of electrical tester. He tells me he won’t be able to fix it but try the guy near the 605.
I went over and the guy takes a look and tells me none of the back lights are working! I didn’t freak but went back to the first guy and at this point he was eating his menudo (must have been hung over) and I say nicely,“sorry to bother you during your break but none of my lights are working now, they were working, all but one when I got here, could you take a look?,” the man shrugs his shoulders and says «they weren’t working when you got here,» and continues to eat.
I just shook my head and left I mean I didnt want to get into an argument with him. I understand maybe there was a short but he could have at least looked and checked if he left somethign unplugged or loose. What a jerk. I actually shed a tear.
FYI AK Miller Garage fixed it no problem.

Cool peeps working here. Went in for an oil change ($ 25+tax) and got basic inspection (air filter, essential fluids) and courtesy windshield wiper fluid filler-​upper. Not bad! Fast and efficient.

I don’t even know where to begin. These guys are liars, will put cheap material in your car, and are crooks! DO NOT TRUST THEM (including Leo)!!!
1. They kept telling me my o2 censor was bad and needed to be replaced and that it could not be my catalytic converter at all because I had done a smog test that passed 3 months before (this is after them putting the computer on my car to check the engine light problem). They insisted that I should change it but in case it was the catalytic converter, then I would have just lost my money. So of course I took it to another mechanic (the one who found out the lack of oil in #2 below) who let me see the results from the computer and it CLEARLY stated it was the catalytic converter. I changed my catalytic converter at a muffler shop and the engine light went off. The computer results that I saw read «catalytic» so why where these guys making me change my o2 censor?
2. They also changed my axle only to put NO oil in it (of course I found this out months later by my current mechanic) It kept making weird sounds so I took it back 2 times and it took every single mechanic at Tune Up Maestro to look for the problem only to tell me «it’s nothing bad, don’t worry. My car makes that funny noise too.» Fast forward, I had my car running with a bad axle that eventually lead to differential problems and metal shavings due to the lack of oil these bastards did not put in my car. Am I mad? Heck yeah!
3. They «fixed» my brakes and did not care to mention that my disk was worn out. So this lead to having my brakes wear and tear uneven. I then had to repair the disk and put in new brakes that I had only for 4 months. Thanks for the advice, I think???
4. I have been going here since 2005 and getting regular maintenance like tune ups. Well, the «mechanics» never told me I could put in some high end spark plugs that can last me up to 4 years. Instead they put cheap shit that I had to replace every 6 months.
5. I unfortunately made the mistake of recommending these bastards to my hunny bunny and guess what? Yes, you guessed Right! They messed up his car too. They told him it was his distributor cap and in 2 days he was stranded. Only to go back to these guys and tell him he needed to replace the entire distributor. Why couldn’t they see this first? They didn’t even offer to give him his money back!
With ALL Honesty,
Dr. EGC

Must see Leo! Finding an honest mechanic is like finding gold! Quick and inexpensive.