Wells Fargo Bank

Worst Wells Fargo ever. I rather drive to the one in Seal Beach near my job. The line is ridiculously long. Always pushing things on me I don’t care for. I came in for one thing and one thing only. I know it’s their job but I could really care less. The greeter was not the least bit informative. I needed a coin bag and it turns out that it has to be $ 500? Bank of America doesn’t do that. Then she brings the coin wraps and let’s me know they’re out of pennies and dimes… I really hate coming to this location but only do because it’s the closest one to me.

The tellers are so slow due to them asking you 1 million personal questions that I don’t want to answer. Questions like oh are you off today, how are you doing today, did you work today, how long have you been with us??? Geez people be quiet and do your Job so we don’t have to wait ten more minutes. It’s business!

Long wait, not enough tellers. Not sure why a single transaction takes 30+ mins. Avoid this branch!

I only come here because it’s close to my job the service sucks they have 3 tellers when they have a line of 20 people. They have more people walking around than actually helping. Don’t come here!

Less greeters and more tellers please. And to the people who like to start unnecessary conversations with the tellers (I am looking at you old man) please stop. They are not interested in your lame stories and you are holding up the line.

Not enough tellers for the day before thanks giving! And the ones that are here seem to have a therapy session with the clients. I don’t want to chit chat like we know each other. Please just give me my money and we’ll call it a day!

I wouldn’t come to this location if I didn’t have to for my work transactions.
There’s never enough tellers, and simple transactions take 20+ minutes to have completed.
The customer service is a little hit or miss as well. Most of the male employees are very friendly and nice, however I’ve found that most of the female employees are very rude, stand-​offish, and slow with their transactions. A smile every now and then would help me to not feel like it was a complete waste of my time waiting here.
I’ve currently been waiting in line for 45 minutes. There were about 6 people in line ahead of me and they only have ONE teller working the merchant teller line, even after another employee informed the manager and she said she would «send help.» That was 30 minutes ago and still no one has come over to help. Ridiculous.
This branch quickly reminds me why I don’t bank here anymore.
Very very very poor service.

This is the absolute worst location. The lines are long and the tellers are slow. Two greeters were posted at the front but were too busy dating each other to acknowledge us patrons. I watched, during my 40 minute visit, a teller motion for the manager. The manager also was confused about whether or not she was at work or the club. She was standing discussing life and laughing at the greeter’s jokes to notice an employee in need. I had to interrupt their intense conversation to let the «manager» know her employee needed her assistance. I will drive a little further and go to my usual WF location in Brea. I have called and checked my accounts several times since my visit. I have very little faith in the employees at this location and i hope i didn’t leave myself vulnerable to any, «discrepancies»

Worst bank ever. Always long lines and not enough tellers to help. You see employees hanging around doing other things. Been to other branches like uptown whittier, San Gabriel, Santa Fe Springs and it’s never this bad. I have no choice but to come here to deposit for work because it’s the nearest branch to work.

Really slow ! No engagement with the guest. Come on WF! I’ve been to better branches ! Step up your game pico

I can’t believe all the craps they make you wait through to cash a check that is under your name, they say you have to speak to a representative to verify, verify what it’s under my name and you are sitting there waiting and the reps are busy sitting doing nothing, I felt like if they thought I stole the check, hey wells Fargo work on customer service that’s why I don’t have an account there and never will again because you are a bunch of college major rejects, when I grow up I want to be a banker , idiots we don’t want to talk to you just cash our checks and get us on our way

10+ people in line with on 2 tellers shy of 12pm. When a teller finishes with a custom they look at the next customer in line and tells them to give a moment and they start attending other people. I spent 15 – 20 mins in line with 3 people ahead of me. Very poor customer service.

The teller was nice and friendly. Did everything in a timely manner. Too bad the other teller who I was suppose to see was having a great conversation with his customer for at least ten mins, hope he goes to Disney land with her, smh.
The greeter saw me come in because I looked straight at her when I walked in, but she ignored me. Wasn’t until she saw me looking at her again that she asked if I needed help. I told her I needed to use the disabled booth because I can not stand for long periods of time and there was about 6 – 8 people in line. She said sure and that shell have a teller over in a bit. She pointed to Mr. Disneyland, but we all know what he was doing.
The greeter then asks me to walk over 8 windows over so the other teller can help me. I’m thinking if I could stand at the window I wouldn’t be sitting at this one.
For the young teller man in a suit with a birthday balloon, he gets 5 stars in my book. For Mr. Disneyland and the greeter lady (who has no respect for obese disable Mexican women) no stars for you.
The rest of the place was great. AC and good music.

I will never come back to this branch .Didn’t like how they made me feel… Its ghetto some guy was trying to pick a fight with another guy .I will keep going to the Santa Fe springs branch .Its way better then this one… I never learn never come to this bank.

GHETTO GHETTO GHETTO!!! The WORST Wells Fargo! Wow! I cannot believe how horrible this place is. The customer service sucks! The customers waiting in line are rude, and the manager sucks too! I am so glad I don’t live even near this area, and will not let a emergency stop here ever happen again!

The WORST branch ever. At the two other banks I frequent it takes about five minutes to deposit my check in person. Here it usually takes fifteen minutes or even longer (not including waiting in line). Not to mention they NEVER do it correctly. The point of depositing my check in person is so I can get the whole amount in the same day but when I do that here I get nothing from my check until two days (not even the $ 200 they give you until the rest of your check clears). It’s like these bankers have absolutely no knowledge or experience in banking. It’s absurd! The employees are very nice and friendly but what good does that do when they do everything poorly?!

This is the worst bank branch ever! This bald guy was speaking to me like if I was dumb! They refused to make some of my funds available right away. Then the «supervisor» was no help at all she seemed very uneducated! This bald guy told me to go to Bank of America and cash my check and I asked him are you serious and he said yes! I love Wells Fargo but this branch is trash! That bald guy needs to get more education and some manners!

This is more of my economic opinion as opposed to a review. New methods of finding charges to add on customer accounts displeased me and ended my time with Wells Fargo. I did not foresee their recent troubles creating an increase in fees assessed to their loyal customers. I am not sure the cause but I saw more fees and increase in fees and I have seen this trend for more than a decade with this bank.

Last week, I visited the Montebello Blvd/​Whittier Blvd branch which is staffed with incredibly friendly and efficient employees.
Today, I found myself at this branch. Although ever so slightly more busy, they manage to be very inefficient and appear to lack motivation. By inefficient, I mean super, super slow… lacking urgency. Plain lethargic.
They were nice, but the aforementioned branch is much friendlier.
Just my observations…