Piermont Bicycle Connection Inc

This establishment is truly a rare gem and Glenn Davgin, owner and his entire staff are truly a
rare breed. The preponderance of bicycle enterprises tend to demonstrate preferential treatment to accomplished cyclists who are inclined to purchase high-​end merchandise. Well, you will find said individuals frequenting Piermont Bicycle Connection. However, whether you are approaching Chris Froome status, or an individual who simply wants to purchase a reasonably priced bike to tour their neighborhood at a leisurely pace, Glenn and the gang will literally bend over backwards for you… there are no questions too simplistic to pose and you will never receive a condescending response. The latter typifies many of the pretentious bicycle outfitters. And you can test ride a wide range of bikes.
The EBAY division of Piermont Bicycle Connection will truly provide you with the «most bang for your buck,» And, their revamped café provides a savory array of food offerings and great coffee concoctions (a true treat is when Glenn’s son is behind the counter assuming the role of Barista — his Espresso mixtures «Rock»).
For those of you who do not reside in the Piermont area — I assure you, it is worth a drive, whether for an hour or for several hours. You will invariably get the best deal around for the entire family.
Yours truly,
Martin Weinstein
Retired School Superintendent and Principal

Great service– Glenn is great– he knows his stuff and is very helpful– Was in for a new bicycle and got one picked out quickly, taught me how to ride with clips– I’m not an expert biker and you don’t need to be to shop here–

Great bicycle shop in a historic and beautiful town. Quick servicing of your bicycle and knowledgeable staff.

I have been a customer of Glenn’s for the last 10 years, he is the best!
The best bike shop in the country!

Bought my third bike from this store. Great selection. Ownership is wonderful. Staff so intelligent and willing to work hard to find your best fit. Can’t wait for the fourth bike!!!

This review is based on an eBay purchase. I have been looking for a full suspension over mountain bike to supplement my hardtail for quite some time. I’m married and those who are married know it’s not always easy to convince your better half you need two bikes. Well my wife finally gave me the go ahead and I started shopping. I found the bike I have been looking for on the shop’s ebay site. I had some questions so I emailed the shop and got a reply within 5 minutes asking me to call. I called got my questions answered. Long story short I won and the bike was shipped the next day. No waiting. The bike arrived as promised. I’m now a proud owner of a Cannondale Trigger 29er. I highly recommend getting a bike from this shop. Check out the auctions.

I have been dealing with Glen and The Piermont Bike connection for over twenty years now. My latest transaction was the purchase of my new dual suspension mountain bike as my classic Klein Mantra just ended its life. Glen’s customer service, knowledge and good business acumen makes my life long devotion to this store very easy. He really treats me like the lifelong customer that I am. Many people do not do this these days and don’t understand that is what keeps somebody coming back. Glen absolutely gets that. No matter what I need Glen has it and because I am a mountain biker I am in need of maintenance and expertise quite often. I can’t recommend this store enough.

I have been going here for years, Glen and the staff are top notch and really know what they are doing. I would recommend this bike shop to any serous bike enthusiast in the area. They primarily do road bikes but do have the knowledge to handle anything, including constant work on my downhill race bike.
A+

I recently purchased a Cannondale synapse carbon bicycle from these guys. It has been a very positive experience and nothing short of five stars.
The owner did not try to talk me into something that I did not want. That is, he did not try to upsell the hell out of me like many other bike shops to do. There was no mention of Ultegra or nothing or dura ace or nothing. Instead, it was try a whole bunch of bikes and see which one you like best.
Since purchasing the bike I have been back a few times for adjustments and some saddle switches. I have had zero issues with these guys. They let me switch saddles four times until I found one that did not tear me to shreds.
Their bike fitting was fantastic. Matty really knows his stuff!
When I purchased the bike they told me I could come in anytime and get an adjustment on the fly. I have to say I had my doubts because it is a very busy shop. However, I have been back twice for adjustments and within 20 minutes they had me back on the road. That is truly amazing and a testament to their fantastic crew of technicians.
I did have a defective Shimono pedal and they took it back no questions asked. Of course this was to be expected, but again many other shops might have given me a hard time.
I also like that they have a large selection and always have things in stock. I find other shops have a very small inventories because they don’t want to have high carrying costs. These guys invest to ensure their customers have what they need when they need it.
I have not used their eBay program yet, but I plan to. In all, I have no reservations about recommending the shop. It is almost one hour from my house and worth the drive! Even better when I get to ride there!

Best cycling shop in the tri-​state.
Going there for about 15 years and they never disappoint me.
Mechanics are top notch and they always explain before they do anything to the bike.
Everybody are very honest.
Worth the short ride from NYC.

Amazing shop in a perfect location. Recently bought a fantastic Scott Foil 30 from them during their 50% off sale and they fitted me and swapped all the necessary parts to make me comfortable on the bike. When the bike had minor issues, they fixed the issue immediately and very efficiently so I could ride back home.
Gypsy Donuts is also located in this shop and has the most amazing Maple Bacon Donuts.

These guys were lifesavers. After blowing a tire outside Piermont, I walked my crippled bike over this shop and was met with a smile and immediate service. Even though they were busy (it being the nice first day of the season) they had my new tire (s) on quickly and I was back on the road (with a new helmet too!). Great service, helpful staff and fair prices. Can’t give enough kudos. Will definitely stop by next time through Piermont.

Great shop and even better is that gypsy donuoht and a little spot where you can have food and coffee.
Also they have a lot of stuff on ebay with a lot of good deals.

Really nice mechanics and folks in the coffee area. Unlike other shops, I don’t get a pretentious vibe from the employees here.
Lots of Scotts and Cervelos, plenty of clothes and accessories, and on the spot repairs. They also do an eBay program where they will sell your old stuff for you and you will get store credit in return from the sales.
Aside from serving as a great shop to pick up mid-​ride essentials (at least for NYC based cyclists), cyclists can get their coffee fix here and some gourmet doughnuts. There is a small cyclist lounge, making it a good spot for a break if Bunbury’s is over run, but not a great place for a large group.

Glen is a good guy (at least from my experience). But there is a Spanish-​speaking, short guy who works here as a mechanic. He needs to be fired. This store is notorious for it’s price gouging of things that are available online or at other stores at 50% of the price that Piermont Bicycle sells them for. But hey you think that you want to support to small player, the local bike shop and you suck it up. But no, this store doesn’t care about customers and therefore you don’t need to suck it up and take it bending over backwards. All PBC cares about is making its sales numbers. The fact that there is this nasty, arrogant, horrible high-​headed hispanic mechanic who works there is testament to the fact that the store owner doesn’t give a crap about retaining customers.
They are over-​priced so you have to do your research before going in and even touching anything inside this store. Secondly stay away from the hispanic guy if you don’t wish to be ill-​treated or feel insulted. Deal with Glen as much as you can. Lastly there are other folks over there Mattie, Jason, etc. who I’m not too sure about. In my experience everyone at PBC was a friendly person till the time I was a customer with a potential to buy an expensive road bike. But shortly after my purchase when I had to take in my bike due to a problem with the crank and brakes, I was treated like no one even knew me anymore (and this in spite of taking back the bike the day after the purchase). I was told that they can’t give me too much time!!! After having shelled out money in the mid-​4 digit range this is the last sort of treatment I was expecting. And then there was this hispanic guy to whom my bike was passed onto, for a fix and he nearly ruined my day.
I will NEVER go back to this over-​priced store ever again. I wish I could continue to somehow support someone like Glen… but then again if he is blind to having his store run by such terrible people, then no one can help him or this store. Very disappointed. And oh btw the bottom of the receipt says «All Bike sales are final». Just very shady in how this place is all about selling and are completely devoid of any customer service mindset

Great shop! Good service and friendly atmosphere! Surprisingly top quality espresso served here!

These guys are very easy to work with. There service department is fast and they do really good work. There prices are fair and they have a terrific bike shop.
When you bring in a bicycle to their repair department, they understand that cyclists don’t like to be without their bicycles overnight. They know how to do a great job fast.
BTW…they have fair prices and their people know bikes!

Convenient, helpful, fast. Great shop for getting what you need on a training ride.
Great value with the eBay program. Glen is a wizard, and I benefit greatly from his efforts.

I have been visiting this shop for the last 10+ years. It is a great shop. Like all bicycle shops — they have the «characters» working there — «sometime grumpy» boss, «I will do whatever you need to get your bike working» mechanic and «leave it to me I will help you find your bike/​parts» sales guys.
They are great — If they don’t have the parts, they will order it for you right away. I have walked in with emergency needs to repair my bike and they have always went out of their way to take care of me. There were days I was short of some cash, the owner told me to call in with a credit card later or told me to pay next time.
In fact, they have done that to ALL of my cycling friends and teammates.
I have read some negative comments below. Go visit the store for yourself, you will see that they are an A1+ shop. Remember, like buying anything from any shop, treat them and their products with respect and they will respect
. don’t try on a kit over your sweaty body in the middle of the summer, throw the kit on the rack and your excuse is «you should be able to write this off»)
I couldn’t recommend a better shop to buy cycling items, and get your bike serviced.

Been coming here for more than 15 years from all places I’ve lived in the tri-​state area. The guys here are knowledgeable, helpful and do great repair service — plus, they give bike club member discounts to a number of area bike clubs. Most importantly: I trust them. Their prices aren’t *always* reasonable, but they’re not boutique prices and they’re not pushy.