Duncan’s

forgot to pack shorts of all things! and this was next door to our motel. picked up a pair of decent shorts that were surprisingly on sale for $ 10. win win! lots of clothing offered and decent pricing.

By far the rudest salespeople I have ever met.
Told them I was looking for 501 Levis, The guy went off telling «these don’t have zippers, you can’t bring em back if you don’t like em»
I explained I have been 501’s since 1977.
«They got buttons, people don’t know they ain’t got zippers»
Never again.
First and last visit.

Duncan’s clothing outlet seems to be a Pigeon Forge /​Sevierville exclusive since I’d never seen one before and I’ve travel most of the US with the exception of the North East.
I really wish there were more of these stores around the country. I absolutely fell in love with the place. There are 4 of them around town, all on the main road which I believe they call the parkway.
Duncan’s seems to specialize in Levi’s, Wranglers, and most excitingly Carhartt’s. Now I really have no interest in Levi’s or Wranglers, but I am a BIG fan of Carhartt workwear. Anyone who knows the Carhartt brand knows it is super expensive but it is worth it. Duncan’s has the absolute best prices I’ve ever seen on carhartt clothes and outerwear. A Carhartt coat that will normally run you $ 120-​$ 150 dollars anywear online or brick and mortar sells for $ 70 at Duncan’s. How awesome is that!
They have a really good selection of Carhartt items. All 4 stores seem to have the same merchandise, but sizes are varied throughout each store. The good thing is if you find a jacket you like in 1 store but they don’t have your size, odds are they have it in stock at one of their other 3 locations.
I visited all 4 stores recently and purchased well over $ 400 worth of clothes. They would have cost me at LEAST $ 1000 if not more had I bought them somewhere else.
All in all if you wear Carhartt either because you like the items or by necessity you are doing yourself a disservice if you aren’t shopping at Duncan’s (as long as you are within driving distance or are vacationing in the smokies).

Shoppers beware, customers are not allowed to use the restrooms in the store. Staff will direct you to the Pilot Gas Station 3 blocks away if you need to use the facilities. Staff claims there are no bathrooms in the building (they’re located in the back right had corner), and smile when they’re explaining that the Pilot station is a «quick walk» from the store. Against codes in Sevier County, they are required to provide restrooms and they have to be handicapped accessible. This is extremely inconvenient when shopping with children and elderly. I was shopping with an elderly family member and we needed a bathroom. The woman behind the counter eating a cupcake was quick to tell us that they didn’t have any bathrooms in the store and we could walk to the Pilot gas station. So, we did, but not before dropping over $ 300 in Carhartt stuff on the floor and walking out. Phone calls to a district manager were apparently not enough as on a second trip to their store, I know, shame on us, we were told again there were no bathrooms. Letters and calls to Duncan’s corp yielded no apologies, explanations, or available bathrooms for customers. On our second trip, I did buy some second quality Levis, prices ok, first quality Levis are cheaper in other stores. The Carhartt stuff is hit or miss, prices ok, selection limited. In checking out, the 2 women behind the counter appeared very indifferent, never spoke to me, put my jeans in a bag and slid the bag across the counter without a word. The woman ringing the merchandise looked highly hacked off about something.,… …Possibly having to ring up customers?