Had the Italian sub which like always was decent. The staff seemed slow and not super friendly. More worried about you rounding up your order to the nearest dollar than making a decent sandwich. Bathrooms needed some attention as did the tables. Good location being in the heart of Pigeon Forge but I don’t find myself rushing back.
Mallory B.
Rating des Ortes: 3 Chicago, IL
I don’t know if it’s because I am from the Midwest but I thought the service was incredibly slow. Ordered 3 pork n slaw sandwiches when the restaurant was nearly empty. Took about 25 minutes to get them(to go!!). The staff was friendly, but I really was baffled at why it took so long to get the food. sandwiches were great, though.
Eric B.
Rating des Ortes: 3 Sandusky, OH
Great food, but the wait is too long. 30 min for a sub? Come on. The staff is friendly, but they don’t seem to concerned about cleaning. The floors and tables are filthy.
Teana M.
Rating des Ortes: 5 Shelbiana, KY
Love this sandwich chain. Meats and cheeses are steamed and it gives them an incredible taste. Bread is great too. Awesome atmosphere. Met the franchisee last night, really nice guy! Will return when in the area again!
Stacy T.
Rating des Ortes: 4 Charleston, TN
Great service, great food. Very clean location. Our only complaint was that it was very noisy. That was just the type of customers there tonight, probably isn’t always like that.
Emily C.
Rating des Ortes: 5 Pigeon Forge, TN
We stopped in and were immediately greeted by the owner. He was so kind and was so pleasant to talk to. He immediately then took our order. He asked my name and remembered it the whole time. The kids loved the pop machine. It was nice to have a variety of options. The food was absolutely delicious and was a great value for the price. I am sure we will come back before we leave. Because it’s a great price, great food, and fantastic service!!!
Kyle M.
Rating des Ortes: 4 Winchester, TN
Can’t go wrong with Firehouse. Pigeon Forge FH has a great décor. Management checked in with us and had a friendly chat! Great place. Will definitely go back when in town.
Matt K.
Rating des Ortes: 5 Sevierville, TN
Kiddos and I always enjoy Firehouse Subs in Pigeon Forge. The food is always good and they really like the Coke machine that allows you to mix various flavors. The pickles are great too, get extra! Manager walks around and is always friendly. Have fun!
Chuck S.
Rating des Ortes: 5 Dacula, GA
Great place for lunch in Pigeon forge. Food is excellent. We had two Engineer subs, an Italian sub, and a Sriracha Beef sub. All was delicious. Staff is very friendly & they greet you as you walk in the door. While we were eating, the owner was walking the floor checking on customers and asking where they were from. He thanked us for coming. The restaurant is clean and decorated well, and the antique fire engine is awesome! Highly recommended for lunch or dinner. I checked in and got a free cookie. It was so good I went and bought three more!
Maureen G.
Rating des Ortes: 3 Atlanta, GA
Food was good, as usual. Clean. Service from cashier was less than stellar. We got bumped so she could help a phoned in order, with no explanation. All of the orders came out correct.
Hope M.
Rating des Ortes: 2 Nolensville, TN
I love firehouse subs. Unfortunately today this one wasn’t up to their usual high standards. The service was extremely slow and the manager stood in the way talking to someone. Shame on you mr manager for making a very poor showing.
Luke S.
Rating des Ortes: 5 Lynchburg, VA
Food and service were excellent!!! I love Firehouse! This one was especially nice inside with the extra space and cool décor.
Joshua S.
Rating des Ortes: 4 Belfry, KY
They make absolutely delicious subs that would make you drool, they make them freshly rather than packaged like some places does. If you are in mood for some subs, then this is the place to order!
Corrine P.
Rating des Ortes: 4 Indianapolis, IN
Pretty good sandwiches. Nice and clean place. Friendly service. *When you check in you get a free cookie!
Brian S.
Rating des Ortes: 4 Buena Park, CA
Heard about this place on the radio while driving on business. I decided to try it and I will be going back for more. The staff was friendly, it was clean and they answered all my questions. I tried the Kings Hawaiian bread pulled pork sandwich and it was amazing. I wish we had a Firehouse Subs in California that I could go to when I crave a sub.
Kelly B.
Rating des Ortes: 3 Macungie, PA
Located on the Pigeon Forge strip, this is fast food. It has a unique firehouse décor, with a fire truck. The service and food are good and moderately priced. They basically have sandwiches and salads.
Aj P.
Rating des Ortes: 5 Falls Church, VA
Excellent hospitality. We had come unplanned to this smokey mountains trip but Paul suggested us a few trails with the road directions and the clingman dome. This was the last place where we would get any ideas but we ended up making plans for the whole weekend as he gave us the map and guide. He was so engaging that it was a memorable lunch for us. Thank you Firehouse !!! . 5 star rating. !!!
Jeremy R.
Rating des Ortes: 5 Waterford, MI
This was my first visit to Firehouse Subs and I was impressed. The subs were AMAZING and I love the Coca-Cola drink stations where you can chose from 100+ flavors. The décor here was cool to check out as well. There is a lot of seating at this location and it wasn’t very busy when we went, which was nice. There are TV’s throughout also, so you can watch the news or games while enjoying a tasty sub(or two).
Holly W.
Rating des Ortes: 5 Gastonia, NC
This is by far the coolest Firehouse I’ve ever been in. Its larger than an other and there is a genuine authentic fire truck parked inside the restaurant which really adds to the theme and ambiance of this restaurant. The staff was very friendly and the food was fresh, hot and delicious and very reasonably priced not to mention they have the coolest drink dispenser.
David B.
Rating des Ortes: 5 Maryville, TN
Large eating area! Very clean and well maintained. As expected from this chain, very good food, very nice employees.