The Inn at Christmas Place

I have stayed here on several occasions and really enjoy it. The staff is helpful and friendly. even the guy cleaning the parking lot greats you. the rooms are always clean
, the beds are great as is the choice of pillows. The breakfast is one of the best I’ve had at hotels. the grounds at night are lit with thousands upon thousands of Christmas lights and the entire hotel is done up in Christmas decorations. I would think kids would love the Santa visits on Thursday nights.

We were there the week after New Years, it was excellent. The staff was friendly and helpful. The building was clean and well maintained. The breakfast was outstanding, the food was great with lots to pick from. I got touched in the bathroom. Make sure you are downstairs at cookie time because it gets crowded. The guest services were very helpful in planning out our day trips. I will be taking my family there again.

We stayed here for one night as a bit of fun on our road trip. Great value for money as our room was not only huge, it had a balcony, hot tub and fireplace, all with the Christmas theme on top.
You obviously don’t come here if you don’t like Christmas, so if you’re not going to get in the mood, don’t go! The hotel itself was clean, the staff very friendly and helpful, and the location good. Free parking and free wifi a definite plus.
We were only sorry we couldn’t stay longer!

We loved this hotel!!! What a great concept, Christmas 24÷7÷365. Everyone was kind and upbeat. Well, except the omelette lady, maybe she was having a bad day. Otherwise, the facility is clean, fun and accommodating. I loved the door men, they were like toy soldiers. Great smiles! Good sized rooms and nice jacuzzi tubs in each room that fill up fast; good water pressure. Nice!

From the friendly staff to the great breakfast buffet this is a great hotel. Enjoyed all the Christmas decorations also. Only wish it wasn’t so pricey so we could stay longer

Stayed here for the 4^th of July weekend while on a long drive home from Disneyworld back to Chicago. We stayed in a grand total of four hotels along our trip — and this was one of the best. It was by far our highest end stop of the trip, but worth every penny.
First and foremost. Those beds!
I know the website mentions ‘heavenly beds’ — they aren’t kidding! Best night’s sleep I’ve gotten our whole trip. They are soft, comfortable, and melt around your body. There’s tons of pillows that are equally soft and pliable and the whole set up is just waiting for you to climb in and never want to leave again. I wanted to take it home with me!
The breakfast is delicious. A huge offering and all delicious too. It’s a great change from the typical hotel fare to be sure. Oh! And the coffee! At breakfast they offer four different types of coffee (with complete flavor descriptions written out) and have The Best selection of coffee creamers to add to them too! Talk about heaven! They offer coffee around the clock in the lobby too — a regular and a decaf, and a handful of creamers as well.
The theming is fun. My kids loved seeing Santa and all the christmas trees everywhere. There are plenty of hotel provided activities around too. Cookies with Santa, kid parades, arts and crafts, etc. There’s an indoor pool — which at the time was a bit funky, I don’t think the filter was working properly. There’s an outdoor pool with a large twisty water slide, and also an outdoor splash pad area. There’s a piano player on occasion and a singer as well.
As far as any negatives? The traffic here in Pigeon Forge is insane! When I booked this Inn I didn’t realize the town was as kitchy as it is. It’s a total tourist town and the streets are just packed with insanely crawling traffic at nearly all hours of the day. It makes it really hard to get to any activities. Also, the hotel is shockingly cold. We came in July — the main entry and areas are comfortable enough, but if your room is near the ends of the hallways the temperature drops significantly as you walk further and further from the elevator. Our room as well is an odd mix of either Tundra or Sahara. The thermostat was set to 68 when we got here. We FROZE the first night. There’s not alot of blankets here, just a sheet and a very very thin blanket on top. The next day we turned the thermostat up a whopping two degrees to 70 and instead of the AC not kicking on all the time, the heat kicked on! Hot/​cold hot/​cold. We requested more blankets and the front desk was extremely accommodating. It was just odd is all.
Seriously though — those beds! Best sleep ever!

Great hotel. Always clean, friendly staff and the whole place smelled amazing. The Christmas theme is adorable. Breakfast was the best hotel breakfast we’ve ever had. I only wish we had been able to spend more time enjoying the hotel.

Christmas 365 days a year. You cannot walk in without getting a smile on you face. The Christmas Place across the street is one of the few places you can go in a retail store that you can enjoy that does not cost a dime. But look around because there are plenty of great thing to buy at really fair prices. Rates are fair at the Inn.

Absolutely loved this place, from the doorman to all the Christmas decorations. We only stayed one night but I have no complaints. Room was clean and well decorated, breakfast was great with lots to choice from including an omelette bar which you don’t see often. They even had entertainment that night with Christmas music and hot cider and cookies. Saw some complaints about the price but I believe you get what you pay for and considering the breakfast that was included I thought it was a great deal.

Anyone who knows me, knows Christmas is my favorite holiday. It’s my favorite time of year. I live for decorating a good tree, blasting Christmas music through my house, wrapping gifts and drinking hot cocoa with my family and friends.
But even a place so eternally, optimistically, entirely devoted to my favorite holiday, even with a singing Santa and interviews with Mrs. Claus, cannot get a good review from me when their prices are intolerable, their service is lax, and their breakfast is horrible.
I stayed there with some friends/​family in November, to do a little Christmas shopping, spend the weekend together, hit up the outlet malls. First off I should say that they had a hard time checking us in, because we attempted to use a coupon. A return-​stay coupon. Which they for some reason could not process. We ended up paying full price, which is a bit ridiculous. I except $ 300-​a-​night hotels when I stay in New York City, but not in Pigeon Forge, which has sadly become a kitschy, hee-​haw-​tacky town — quite unlike my fond childhood memories with my family back in the day. But, it is what it is.
Secondly, the breakfast was absolutely horrible. Packed and crowded, as in standing in line for thirty minutes just to get a muffin, a piece of toast, and some jam crowded. We would have been better off going to FlapJacks or any other breakfast restaurant. I personally gave up and walked next door to Starbucks.
The pool was nice, when you could swim without having to see and/​or hear one particular couple who were practically going at it in the hot tub. By the end of one hour in the pool with my friend and his son, we’d learned that they were each visiting Pigeon Forge to meet up and cheat on their spouses, and that the woman had her son in tow, who was pacified up in the room playing video games. I just hope the hotel drained and bleached the hot tub after their stay.

My husband and I stayed here for our 11^th anniversary. It was incredible. We found an ornament for our anniversary in the room when we checked in, homemade cookies when we returned from supper. The breakfast staff were the best, friendly, funny and so attentive. We will definetly go back and we are only 45 min. away.

This is absolutely one of the best hotels in Pigeon Forge. My wife always says it’s like into a Hallmark movie. We come here most years at Thanksgiving to get that Christmas spirit.
The hotel provides many activity to put you in the Christmas spirit. For example they have Santa Claus who sings Christmas carols, they have a huge clock that plays Christmas carols on the hour, they have Christmas trees everywhere, and Rudolph comes around and has pictures made with the kids. Also, every afternoon they serve free hot apple cider and cookies.
The staff here is very nice. From the doorman who opens the door for you, to the clerk who welcomes you back after you’re been shopping, to the maids that always ask if there is anything they can do, the staff will leave no stone unturned to try and make your visit a happy one.
We have no children but one of the joys of the Christmas season is coming here and watching the kids. Their eyes light up for Santa and the trees and just all the Christmas things that are going on. If you have children or just want the Christmas, The Inn at Christmas Place is a destination you have to put on your list of things to do!

Absolutely a wonder to stay at! Staff are amazing and eager to assist you! The inn smells wonderful as you step inside, and the rooms are perfect for staying in and relaxing. Beds are very comfortable, and breakfast is a true delight! I recommend getting lunch there at the inn rather than eating out unless you’re there for sightseeing. Will definitely stay there again this coming summer and perhaps even for the holidays!

Obviously I found a lot more fault with this place than many others. Sorry, but it’s just reflective of our experience.
We stayed in the Presidential Suite. It was around $ 300 per night which is probably one of the priciest rooms in Pigeon Forge, so I was expecting something decent quality or better.
Décor of hotel: 5 stars. Christmas décor beautifully done, over the top, just the way Philip likes his Christmas. The gentleman who plays Santa and sings on Saturday nights has a beautiful voice, even if he tends to like twangy country-​music sorts of carols instead of traditional ones. Glockenspiel interesting but rather sour. This gathering room gets a lot of traffic, I can only assume, and the furniture shows it.
Service: 3 stars, nothing wrong, everyone has their little box and stays in it.
Suite: 2 stars.
— Spacious, decorated nicely.
— Fireplace broken (they fixed it after being asked) and filthy.
— Jacuzzi nice, standard corner-​fit.
— Bathroom cramped, no drinkware or trash receptacle, and THERE WAS NO HOT WATER IN THE SHOWER. No hot water. In the shower. I ran the water straight hot for eight minutes and no joy. In the Presidential Suite. I started calling it the «City Councilman’s Suite».
— The bed was okay. Lots of very small, soft bedpillows.
— The sofa in the sitting room was threadbare, it had seen much better days.
— Kitchen nicely equipped for a hotel.
Grounds: 5 stars. Beautiful landscaping. Our room overlooked a lily pond surrounded by grasses and hibiscus and all manner of beautiful plants. We sat on the (tiny) balcony and ate dinner and looked over the railing (which mercifully blotted out most of the endless billboards) at the cloud-​filled sky. Very nice.
The much-​touted breakfast included: 0 stars.
«More is more!». Lots and lots of low-​quality meats, toast-​your-​own-​bread, make-​your-​own-​waffles and so on. Philip returned to our room with a piece of toast and some strawberries. He was REALLY disappointed in this. Quantity wins out over quality yet again.
We might have been satisfied at $ 150 per night but even Motel 6 has hot water in their showers, give me a break.
I had never been to Pigeon Forge, TN before but had been warned, and it was just as tawdry, tacky and abysmal as a friend had laughingly assured me it was. Please keep in mind that the whole «99 cent souvenirs and all-​you-​can-​eat-​buffet» scene is not my cup of tea when reading this review, as I’m sure it colored my perception of the experience.
The bestest part was going across the street to the Christmas store, owned by the same concern as the hotel, and watching Philip go nuts buying Christmas stuff. It was worth the trip for that, but even he was a little fatigued by the Pigeon Forge experience and the disappointment of the non-​décor aspects of the Inn, and we won’t be returning.

I couldn’t possibly ruin the perfect rating of this sweet hotel. Though I do have a complaints, they are very minimal and do not affect my overall experience here.
The negatives:
– Water pressure in the shower sucks. It trickles down instead of a good even flow.
– The bed is a bit firm for me. To each is own of course. The positive about the bed is they have fitted sheets! I love that it isn’t a top sheet to sleep on. That aggravates me when hotels take short cuts to be cheap. That isn’t the case here.
Positives:
– Christmas themed everything! The name sake sticks to the theme and the employees keep a happy face with it.
– The rooms come equip with a bar area, fridge, ice box, and drinking glasses. A spacious bathroom, and a great view from our room. We opted for a room without a balcony. Some rooms comes with them if you want that. I was quite content with just going out on the public balcony and sitting watching the parkway plus seeing the pretty Winterfest lights.
– FREE hot breakfast. Possibly the best part. They have an omelet station where someone will make your omelet to order with a good assortment of items to choose from. Mine in particular was a spinach, ham, cheese and salsa omelet. They offer cold cereal, grits, toast, waffles, all sorts of juices along with coffee, and sausage and bacon.
– The location of the hotel is in the middle of the parkway. Not far from Tangers Outlet and a ton of restaurants. Plus how could you go wrong with being across the street from the Christmas shops.
– At 6pm daily they offer free hot cider followed by fresh cookies at 8pm. Talk about getting your dessert fix…
– They have both an indoor and outdoor pool.
Highly recommended for a place to stay with the all the works.

Christmas theme is everywhere. The serve milk and cookies at night. Santa sings and reads you A story! The rooms are great. Such a nice staff. I’m definitely coming back.

Love this hotel. X-​mas in July was funny at first but it felt like comming Home. Good staff, verry friendly and helpfull. A must visit when you’re in Pigeon Forge. The hotel breathes Christmas, every little space has beautifull decoration (even in the bathroom)

Hubby and I spent two nights here earlier this week for me to celebrate Christmas on my birthday — very fun!
This hotel and the retail store and restaurant across the street are family owned, and have grown to become the empire they are today. The architecture is lovely, landscaping is fantastic, and they have almost thought of everything.
The décor in the lobbies and throughout the hotel and rooms are beautiful, as was expected seeing as they own one of the largest Christmas stores anywhere across the street. You walk in to chiming holiday music, a subtle holiday potpourri fragrance (not overpowering, though), and garlands and such everywhere. They have an indoor and outdoor pool that was pretty consistently being enjoyed by younger guests, particularly the outdoor pool with the big swirly slide.
Breakfast is served from the lower level, standard hotel make-​your-​own-​waffle plus served hot bar and made-​to-​order omelettes — nice. And included with your room. The lower level glockenspiel is nice and chimes on the hour with much anticipation, and the two mornings we were there Mrs. Claus greeted everyone coming in or out of breakfast for photos and to chat — nice.
We reserved the nicest one bedroom opion, as we typically do when we travel, I admit. It was an oversized king room with a large jacuzzi tub in the bedroom, separate nice shower, fireplace with mantle, and a turett balcony seating overlooking the pond and courtyard. The bed was quite comfortable, they dub it «Sleep in Heavenly Peace» bedding — and was among our top five from travels of recent.
There was a small Christmas tree in our room, which was fun to wake up to on your brithday twinkling, I don’t care who you are. The hotel of course does cookies at bedtime, and I noticed another character does bedtime stories with cookies and milk for the tots but we skipped that sans kids.
The furniture in the rooms and wooden cabinets in the foyer/​kitchenette area were nice, a pleasing solid mahogany/​cherry look and not cheesy hotel furniture at all. We loved the fact that at the front desk you can check out Christmas movies to watch on the DVD in your festive room, that was fun (and free).
Overall, very enjoyable — and while it is over-​the-​top, it’s not tacky.
The only things I would change, seriously… why don’t more hotels spend the extra $ 50 during construction and put in pocket doors for the bathrooms? Since our room had a jacuzzi tub outside the bathroom, it was a bit an odd shape, and the large wooden door made it so you almost had to shut the door when in there, and not everyone does that. Second, I really missed having a shower wand in the shower, and the shower water pressure could have been better. We didn’t really utilize our turret balcony, it was quite hot during our stay and there were two chairs out there, but nothing exceptionally welcoming to draw us out for any extended time like the indoors portion.
This was probably our tenth trip to this area as adults, but this is the frst time where we spent almost all our time in Pigeon Forge/​Sevierville shopping at Tanger and others and visiting the properties’ other establishments. We drove through Gatlinburg just to see what all has changed, etc. — and I seriously think the crowds were larger in Pigeon Forge than in Gatlinburg proper, which really surprised me. It used to be you drove through Sevierville and Pigeon Forge to get to Gatlinburg… clearly several other folks were joining us at stopping early. Hope that doesn’t negatively impact the «original» tourist attraction for the area.
The restaurant across the street (The Patridge & Pear) is also totally worth the visit… I’ll review that some other time, but suffice to say delicious and different, my two favorite things!

This is a great hotel and classic theme for the area. The service is gracious, the rooms excellent and the value is worth every penny. The Christmas theme works. They make it elegant — not at all tacky. We paid $ 10 more for a room with balcony overlooking the immaculately landscaped pond and street. It is well worth it. Complete free breakfast which was of high quality for comparable in the area. Your room key and card will get you a 10% discount at the restaurant across the street. We found the food at the Partridge and Pear very good. Must save room for a piece of cake. We will definitely stay there again when in the area.

AWESOME!!! I must say that (at first) the idea of a hotel that is totally decorated with Christmas EVERYWHERE all the time sounded cheesy and possibly tacky. But I was pleasantly surprised to discover this is not even close to the case!!! This is a well done establishment, even pumping sweet smells of Christmas through the ventilation system and offering cookies after 6 for Santa (really for guests).
But the BEST PART is they have a FULL breakfast buffet complete with omelet station that is INCLUDED in the price of your stay. WOW… AND it was good!!! We had a room facing the courtyard in the front and the grounds are beautiful, complete with large pond and waterfalls. Rooms are modern and up to date and the beds are very comfortable (BIG BONUS)!!! I should apologize now for all the (!!!), but I don’t know how else to express how happy I was with every part of our stay!!!
Exterior looks like a giant Chick-​fil-​a Dwarf House, but you quickly get the sense this is no gimmick when the doormen greet you and open the doors for you, and then your eyes take hold of the HUGE and well decorated Christmas tree that greets you. Check in is friendly and helpful… Ohhhh, and they also have a Christmas store across the street. It was just turning Spring when we stayed, but the outdoor pool with slides opened the day of our arrival. The kids had a blast, and when it was a little too cold, we enjoyed the HEATED indoor pool and hot tubs. There is also a video arcade overlooking the indoor pool, which also made our kids day!!! So if you are considering Pigeon Forge for vacation and are not planning to stay in a Resort… the Inn @ Christmas Place should be at the top of your list. TIP: Check for ‘Manager Specials’ when you are booking your reservation.