The happy hour menu is great and so is the customer service!
Trave' L.
Rating des Ortes: 4 Gwynn Oak, MD
Wife and I decided to try something new and we came across the lounge Fountainside at the Double Tree. I must say, the meal was delicious. Took a chance on the Ribeye Steak, and was thoroughly impressed. The wife enjoyed the Pasta Fresca. The calamari as the appetizer was more than enough. Service can use a little managerial direction and motivation, but the food fortunately for them masked the lack of attention received, which garnered the 4star rating. Compliments to the Chef! For the meal we do plan on returning. If the service was to improve we might bring friends.
Steven B.
Rating des Ortes: 4 Orlando, FL
I don’t eat in many hotel restaurants but a business partner persuaded me to try these folks for dinner last Thursday night. This is a large contemporary restaurant with an adjoining bar. It has a clean open feel. As this is a hotel restaurant you’ll find diners in all kinds of dress but the atmosphere feels like fine dining. Our server for the evening was Bobby and he was quite simply amazing. He was a 14 year veteran and it showed. We enjoyed five star service from beginning to end. If you visit I suggest you ask for him. I ordered the Filet Mignon. It was char grilled prime tenderloin served with Blackberry demi-glacé, Yukon gold mashed potatoes and steamed broccoli for $ 34.95. I asked if they could substitute sautéed spinach and that was no problem. It was served in a reasonable time and the steak was perfect. It was tender and juicy and cooked exactly to order. The hint of blackberry in the demi-glacé was a great addition. The potatoes were fine and the sautéed spinach was garlicky deliciousness. I would have been happy with this meal in a steak house. In a hotel restaurant it far exceeded my expectations. My business partner ordered Lemon Dill Salmon for $ 21.95 and pronounced it excellent. We had adult libations with our meal and they were not exorbitantly priced as some hotels like to do. If I was in the area again I wouldn’t hesitate to visit again. I can’t believe I just typed that last sentence about a hotel restaurant!
Danyelle J.
Rating des Ortes: 4 Baltimore, MD
I had a pleasant experience here and I know I will be back for future visits! Looking for a close breakfast buffet on Sunday morning with no lines? This place definitely met my criteria! The food is decent. You get everything that is expected at a breakfast brunch including an omelette. The service was attentive and helpful. The service definitely would bring you back. They are attached to the Hilton hotel. So the celebrate many events for travelers and locals looking to celebrate certain holidays.
David C.
Rating des Ortes: 1 Broomall, PA
I have stayed for 10 business trips at the Doubletree connected to this restaurant in the past 2 months. Fountainside has their issues. $ 15 is pretty overpriced for a breakfast buffet. Most of the steaks are upwards of $ 40, which I would expect from an Outback Steakhouse. Hate to break the news, but FountainSide is not Outback. The prices need to be revised; otherwise, it will continue to be an empty dining room. Servers were good, but usually they restaurant runs out of soup, salad and pasta. As slow as it is, you have to wonder who is doing the food orders for this place. I would not recommend to business travelers, especially if you are working with a $ 50 – 75 meal allowance. I would recommend Mari Luna if you like Mexican. There are plenty of other options like Outback, TGI Fridays, Famous Dave’s locally. You get better value for your money.
Ira S.
Rating des Ortes: 5 Philadelphia, PA
Second night here of a five day business trip. We are staying at the hotel. I do not know what these other review people are talking about on here, I have been eating dinner at the Fountainside for the past two nights and the food has been fabulous. Last night I had the crab soup which was awesome with fresh lump crab meat on top in a great red sauce! Then for my entrée I had a seafood medley in a red sauce and it had every seafood you could ever want and plenty of it. Big meaty shrimp, scallops, clams, muscles and calamari! Just fabulous! For desert I had the homemade chocolate cookie sandwich with vanilla ice cream which was bangin! Tonite I had the teriyaki ribs for my appetizer which were tender and the sauce is to die for. Then I had the roast chicken which was good with crunchy string beans and really awesome pile of mashed potatoes! For desert I had fresh berries with whipped cream. The service has been excellent both nights. Kept our water glasses filled and our food has been cooked perfect and always hot! My sincere compliments to the chef. I hope this hotel doesn’t lose this excellent chef! Whoever he or she is, my hat goes off to you!
Andrew R.
Rating des Ortes: 2 Baltimore, MD
Poor service. The food was edible, the coffee decent, but wow. I think that the waitress was angry at the world., After sitting there for a good 20 minutes, she sashayed by, took our orders, brought out our food(for those of us eating) and then vanished until it was check time. It was so bad that the hostess kept trying to get us to tell her how bad the waitress was(I guess so she could lay some verbal wood on her). We didn’t bite. So, if you have a lot of time to kill, this may be for you. Most people get the buffet for breakfast(I don’t know why, even the fruit was lame).
April B.
Rating des Ortes: 2 Ellicott City, MD
I feel really bad for writing this review, but I have to let you know the truth. I came here for dinner recently. When you first walk in, I think you can say, this is a nice restaurant to be in a hotel, but right after that thought, you realize it’s still a hotel restaurant and its not that great. At the time, it seemed like a happy hour was going on, which had a nice feel to it. I came for dinner though. The dining room was empty. You can’t really trust a place that is empty on a friday night. The waitress was nice, but not very attentive. I ordered the lobster bisque, which was good… the chicken(okay)…and some cheesecake(okay). I guess I would rate the food only maybe an 8… more like a 7. I really just think the atmosphere was off. I felt out of place here… like I was doing something wrong. I know thats weird to say, but its like you walk in, you see this place is whack, but you stay anyways(even though you know the truth). Maybe I’m the only one who has experienced this feeling. All and all, I wouldn’t recommend it. Sorry FountainSide. I just know you guys can do better.
Ron W.
Rating des Ortes: 2 Pikesville, MD
This restaurant is connected to a lower-end Hilton, and the food is sort of as expected. It reminds me of Las Vegas buffet food except at restaurant prices. For dinner I tried the most expensive thing on the menu(filet Mignon), ordered medium-rare, and it came medium and burned(pure charcoal) on the outside. It was also really hard to cut through, and very chewy. How can they mess up something so simple? It also came with some thin carrots and asparagus which were both completely tasteless, and the carrots were undercooked. The mashed potatoes were in a ball straight from the ice cream scoop like in a high school cafeteria. They did plate it nicely, but the whole thing just wasn’t worth the $ 35. I also tried the spinach salad, which was pretty good(hard to mess up a salad), but the different elements were in separate piles on the plate instead of mixed in. I’m still not sure if it was an attempt at «deconstruction,» or a lazy salad maker. Based on my server, I’m thinking probably the latter. On the other hand, they have a connected bar /lounge which has a nice modern feel and very attentive staff. It seems popular with the locals. I tried chicken sliders(from the same kitchen of course) and they were surprisingly good. Maybe Fountainside is best as a good bar kitchen, and not so much a destination restaurant.
Sharnae M.
Rating des Ortes: 5 Marietta, GA
Best idea yet! Breakfast Buffet was well worth it, everything was freshly cooked and there was so much variety! For Happy Hour I got the oppurtunity to experience my favorite dish, calamari, it was scrumptious!
Sarah O.
Rating des Ortes: 2 Chicago, IL
Not impressed. At all. Went to have some food after a long day of flying but didn’t want to go out into the rain, so we just went down to the bar/restaurant. There were two of us, and we both ordered the french onion soup as an appetizer, and then I ordered the Salmon BLT and she ordered a salad for dinner. The soup didn’t come out for a good 20 minutes, which came out with the salad as well. 10 minutes later my salmon showed up. There was hardly any sauce on the sandwich, and when I asked for more, the server did not know what that was. The woman with me had the salad and asked for the herb vinaigrette. The server didn’t inform us that they were out of the dressing until after the woman I was with brought to attention that it was not the dressing she had at a previous visit. My seared salmon came out well done and had absolutely no spices on it. The veggies that I ordered with it was bland and mushy. The service was just as bad at the food. We had to ask have waters refilled and had to find the server to ask for our bill. I’m not sure if she was new and management has not trained her properly or what, but I will not be dining her for the rest of my visit, or any future visits for that matter.