Absolutely NO consideration for its customers. If corporate ever visited this establishment they would require the golden arced to be painted brown. Example 1: They have removed the trash can from the drive thru lane, meaning you need to completely circle the building after leaving the drive thru to access a trash receptacle, just to discard your previous days McDonalds coffee cup! Example 2: after circling the building the only trash can available to a drive thru customer is strategically placed so far from the curb that you need to first park and then get out of your car to throw away your coffee cup. If you ask why it’s not positioned at the curb you are told people were throwing trash in it. Example 3: If you purchase something in the drive thru and ask the employee to take your previous days McDonalds coffee cup they say No, they are not allowed.(I do get it, but that’s why other McDonald’s have trash cans in the drive thru path) Example 4: If you ask why they don’t have a trash can you are told that they use to but people were putting too much trash in it, and occasionally people thru non-McDonald’s trash away. They say it was too much trouble to maintain. McDonalds management take notice. You pay employees ten dollars an hour. You can make it part of someone’s job to empty the trash. Everyone else does it. Gas stations do it. Duncan Donuts does it. Your problems are not unique but your solution is inconsiderate. What am I supposed to do with my half full coffee cup from the previous day? Spill it in my car because there’s no place to put a second cup, or buy from Duncan Donuts? The choice is yours. I hope other UnilocalERS will help use this site to bring about sensible change. Social is the only power we have.
Lina M.
Rating des Ortes: 4 Cornwall, NY
Great coffee!!! Food is also good, when we order it! Pleasant people, always been a good experience for us!
Ian S.
Rating des Ortes: 1 Port Jervis, NY
I’m ignoring the quality of the food entirely for this, because hey — this is McDonald’s, and they are not in the food business. This is a customer service issue, damn it. So. Dear McDonald’s: if you’re offering two-for-one apple pies, and you run out, it’s better to tell the customer that rather than handing their pie-free meal over and charging them anyway. Also, when the customer notices the absence of said pies and returns to collect them, «uh, we have *one* left, but it’ll take twelve minutes. Do you want to wait?» isn’t a particularly pragmatic response in a drive-thru situation. Oh, and there’s really no need to say to my wife«oh, YOU’RETHEAPPLEPIELADY». It’s embarrassing enough to eat at McDonald’s in the first place, but that’s how a person can develop a complex. TWELVEMINUTES?! Just gimme the damn pie, I don’t care if it’s frozen. I own my own microwave. They didn’t even offer to give us our dollar back.
