Mike Kashtans Superior Auto Sales

I was very reluctant to buy from a used car dealership. I shopped around, read reviews and visited many new car dealerships. I found a Minivan on
and decided to drive an hour north to Superior Auto. To say I am happy is an understatement. Mary Jo had the car waiting for us when we pulled up as i told her on the phone we would be bringing our infant with us. While there they did not pull ANY games or «upsells». They should us what we asked for, put a longer warranty on it than anyone else and even after that when we had a problem with the sliding door (something they were not responsible for) they paid to repair it.
The entire experience with a trade in on an old Jeep Liberty and financing we were out of there in just over an hour.
This type of old fashioned service is hard to find. I a may only be in my 36 but as an internet savvy user, corporate executive, and cautious consumer I know that I will never shop anywhere else.
Save yourself the time and frustration of dealing with big dealerships that could car less and kill your great deal in the finance room. This is the place to be.

If you should see that billboard that states that they pay up to $ 1,000 more than CarMax on the sale of your vehicle, you better believe it! Plus they treated me like I was a long time favorite customer I was trying to get out of my lien of a 2012 Nissan Titan of which I owed $ 35,000, the payout was $ 25,000, the finance company was willing to settle for $ 20,000 of which I did not have so I went to CarMax and the most they could offer was $ 19,000 I went to Superior Auto Sales explained my predicament, and they agreed $ 20,000 after doing a national search what a load off of my mind what a burden that is no longer a part of my life. They do exactly what their sign says. I wish I could give them 10 stars!

Worst dealer you’ll ever go to. Me and my wife went to go test drive a vehicle and got so disrespected. Walk into the building and the owner was in his office with a client. Okay fine. Me and my wife expected that he was busy and he’ll let us know that he’ll be with us in a moment. But no. The client said to the owner «oh you have some clients» the owner replied to that comment and said «oh I don’t care they can WAIT! I’ve sold 7 cars today!!!» Keep in mind his office was open and is 5 feet away from the entrance. And before that. Listening to the bull Sh*T he’s telling an old man with a cane was ridiculous.(I’m surprised his head could fit in the office; he’s so full of it.) That’s a whole different story on its own. And so if you call to work with them on a price. Don’t bother. Lady there wouldn’t even go $ 2000 down or any less.. Then she tells me «oh we’ll work with you were not gonna loose your business over a couple hundred dollars. And just to let you know we only make $ 500 to $ 1500,$ 2000 off each car we have» ARE YOU SERIOUS? So you only make $ 500 dollars off each vehicle? The vehicle I was looking at was $ 6000 over kbb. And their warranty is 30days. 2,000 miles or something close to that. For me That just doesn’t justify $ 6k over. If you want someone that’s actually from planet earth.. Go anywhere else. Unilocal needs to add negative stars because this place isn’t worth one.

We found an «error» on our sales paperwork a couple of weeks after the transaction. They upcharged us $ 1,000 on a trade by entering the «old» number not the change made. I called and specifically recounted the deal to Mary Jo and repeated her words back to her, her math, and indicated I still had the notes written down from the deal… and she argued with us, told me I was threatening with her when I offered her the option of fixing the error or dealing with a lawyer, and she was both defensive and had a ridiculous case of «deal amnesia». This is just a horrible business practice. These folks also did not even return my call when I called them to offer more keys to the trade in I had made the night before. I would NEVER do business with them again. It’s essentially bait and switch on the paperwork and it’s a very dishonest used car sales tactic. This is not the type of business to do on a high end late model vehicle. Seriously, you can do business anywhere else and find someone who will sincerely resolve an error and just admit they made a mistake.
Additionally, their building where they conduct their sales reeks of mold or mildew. For what you pay over auction to own a new car, there’s plenty of profit made between the purchase of a vehicle and the value over trade-​in. This was a mistake that they could have EASILY rectified, just apologized, and they would have had referral business.
Thank goodness the internet allows us to point out sleazy business transactions and I hope every single reader who reads this takes their business to the competition.

I was stressed about my car situation, and moving here recently and being new to the area I was very hesitant on where and who would help me get into a new car ASAP. Jennifer was completely amazing to work with, she heard me out, and did everything I could hope for and then some, I will refer anyone who needs a car to come here first, absolutely 100% satisfied. Thank you again! love the car!

If you’re fed up with the big dealerships, this is the place to go for a quality late model used car. I was looking for a Scion xB. I found one here that was priced $ 1k above the others I saw of comparable stats.
I mentioned this to Jennifer, the sales manager. She looked up the competing cars and immediately offered the same deal, while also cutting the dealer fee in half. I bought the car, and was done with all the paperwork in about a half an hour.
I’ve never been able to complete a car buying transaction so fast and with so little pressure or hassle. There was absolutely none. I can’t rate this place highly enough. Their vehicles are solid and their attitude is exactly what you would hope for at a used car dealer.
I drove off the lot with my new ride an hour after I arrived. Wonderful place and staff.

Bought a car from Jennifer. I was able to drive a couple cars, from their selection. The third car was a charm… Jennifer worked with me through the financing, and I was able to get a good car for my college student.
She explained that this dealership is different when I first walked onto the lot… That was proven with the level of professionalism and helpfulness. Thank you!

What a fantastic experience! Honestly, my salesman Mike was calm, collected and applied absolutely no pressure. I was set free to roam about and enjoy looking around on my own. Mike was there when I needed a test drive, was honest when I asked questions, and was able to get financing for the car I had thought about buying for many years. I received a great deal on an incredible car and their after-​sale service was phenomenal. All of the concerns I had about the car after it was sold were addressed by Ryan who was excruciatingly accommodating. I will return for my next vehicle; so long as they keep this type of service up, they’ve got a customer for life!

Superior Auto Sales is the place to buy a car. The staff is so friendly, and they make the car buying experience stress free AND no hassle. After shopping around for a used car, I have realized that its best to go to a family owned business where they really spend the time with you to help find exactly what you are looking for. I purchased a 2009 mitsubishi eclipse with low miles and it came with a 30 day warranty. A few weeks after loving the vehicle my drivers window started making noise. I called superior and talked to jason he is in charge of the service department. He made an appointment with me to bring it in at my convince, so i did and after hanging out in there comfortable lobby i was in and out in 40 minutes. The whole experience was fantastic and when I’m ready to up grade my vehicle i’ll be back!